The Chicago Hotel West Loop is a small property that’s located near many attractions, such as the United Center. Our room was very clean and, while fairly small, met our needs. The bathroom was nicely sized and VERY clean. A small full size refrigerator was an added bonus. Sadly, the Wi-Fi connection flat out sucked. The connection was constantly interrupted and it was essentially impossible to be online unless you went out to to the lobby, where comfortable seating was nonexistent.
An excellent option within walking distance of the United Center, staff was friendly and helpful, rooms are small but comfortable and clean. Valet parking is affordable (keeping in mind it's Chicago). Would absolutely stay again
I chose this hotel due to its proximity to Union Park for a festival as well as the low nightly rates. Even my very basic room came with a full size refrigerator and ample storage space. The room was clean and the front desk staff were helpful in my check in and check out process. I would stay here again.
Not a problem. That was the motto coming here, everyone has a positive attitude and meets the customer’s needs eagerly. The valet was attentive and very helpful. Many amenities and clean bathrooms highlight my trip. Will be back again.
We recently stayed at Hotel Chicago West Loop at the end of July for Lollapalooza so you can only imagine how crazy things were this weekend in the city. Thanks to Brianna R. and Michael S. we didn't have to worry about anything. They were so helpful and kind and gave the best customer service experience we could've asked for. Our checkin process was seamless and quick! Thanks again to these two for making our stay pleasant and enjoyable!
I had a good experience here. Prime location for United Center events. Nice places to eat close by. Not far from cool neighborhoods to explore. Staff is really friendly so any shortcomings(rooms could use some updates, nothing major) are overshadowed by that IMO.
Nice rooms with great tavern across the street. Very close to United Center. I felt safe and the area is pretty nice. Close to downtown. Only a few snafus upon check in but most of the staff are nice and professional.
We found ourselves at Hotel Chicago West Loop as part of a room block for a wedding we were attending. I can't say enough complimentary things about the staff. They are all so fabulous and greeted us every time we walked in the library. It's a quirky little hotel with full refrigerators in the rooms. But they have snacks available 24/7 as well as free coffee and tea! The value is incredible especially compared to other hotels in Chicago. We were a pretty 15 minute walk from restaurants and stores!
We enjoyed our stay with Hotel Chicago. It was tastefully decorated, very clean, and a comfy stay. We would definitely stay again. The location was a short walk to the United Center; plenty of places to eat nearby.
Excellent location if you have a loved one at Rush Hospital. Staff was very friendly and helpful. Rooms were pretty small and walls were a little thin. Overall a nice hotel for our purpose of being close to the hospital while my brother was in hospice.