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Unique Suites Hotel

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Unique Suites Hotel
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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Mattoon, Illinois
Reviewed 12 March 2017

We have been staying here for work and the staff and accomodations are wonderful. The place is clean and love the pool. Beds are comfy and you can tell they have spent some time remodeling to make things even better.

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Helpful?
Thank amorjulio2005
David K, Manager at Unique Suites Hotel, responded to this review

We truly appreciate your input and thank for your patronage. We are committed to providing a stay worth repeating. Respectfully, David Kirsch General Manager

Mankato, Minnesota
Reviewed 11 March 2017

It was serviceable, clean, but very much a dressed up motel. The bar is very nice, but breakfast was mediocre at best. Service at the front desk was inconsistent - not always someone there. The fitness room is just another motel room with some equipment in it, but the equipment looked nice.

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Helpful?
Thank stpatrickgirl
David K, General Manager at Unique Suites Hotel, responded to this review

We wish to thank you for your comments as they help us gauge our performance and what we can do to improve your visit. Our property has undergone extensive renovations and we recommend our Executive Rooms which are modern and designed for today's traveler. Our complimentary hot and cold breakfast features over 20+ items, 5 beverages, and 15+ condiments. We...

Onarga, Illinois
Reviewed 12 February 2017 via mobile

We almost always stay at name brand hotels and ones with interior room entrances so we were a little hesitant to go with a place we had only driven by many times. Their website and pictures sold us on taking a shot and we are glad we did. We chose the King room which came with a microwave and fridge....

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Helpful?
Thank Mike M
David K, General Manager at Unique Suites Hotel, responded to this review

Mike M: Thank you for your patronage and for your kind words. We look forward to providing the best in accommodations and service and like to hear from our guests. We hope we can be of service again. Resepctfully, David Kirsch General Manager

Dale
Reviewed 20 November 2016 via mobile

Stayed 2 nights for a family visit. Staff friendly and helpful. Room clean, beds are comfy and newly renovated. Breakfast was good as well. Would definitely stay here again next visit. Great value as well.

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Helpful?
Thank Kim S
David K, General Manager at Unique Suites Hotel, responded to this review

We wish to thank you for selecting the U Hotel as your lodging choice and for your input. Our goal is to make your stay enjoyable and one worth repeating. We look forward to being of service in the future. Respectfully, David Kirsch General Manager

A TripAdvisor Member
1 review
Reviewed 8 November 2016 via mobile

This is s cute hotel. It's set up like a motel, but the rooms are clean, with new decor and comfy beds. The free breakfast was nice, with much more than a continental. The price was okay, but it's was worth it to spend a bit more and get a nice room. The staff was also super nice.

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Helpful?
Thank A TripAdvisor Member
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for selecting the U Hotel as your lodging choice. It was our pleasure to be of service and we look forward to your return visit. Our Staff and Management is committed to making your stay truly enjoyable. Respectfully, David Kirsch General Manager

Charleston, Illinois
Reviewed 2 November 2016

Bugs in the room.and excessive late night noise outside the room made this a terrible place for my business trip! The front desk was courteous but unresponsive after a midnight phone seeking help with the noise. The housekeeper said she new about the flying insects and could spray the room. Why would a hotel not take care of this before...

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Helpful?
Thank 5466Reginald
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your input and wish to extend a sincere apology for the inconveniences experienced. We want your stay to be enjoyable and we do not put a guest in a room that was not up to standards. We take the comments of our guests to heart and use them to improve our facilities and services. Our hotel does...

Chicago, Illinois
Reviewed 9 August 2016

The hotel itself is very nice. The main office is beautiful, the bar and restaurant have great food and drinks, and it is in a convenient location near 57 and off of rt. 16. The pool is conveniently located and is well kept. The rooms, however, were small and had some off features. The room had a nice mini-fridge with...

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Helpful?
Thank Katie S
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your patronage and for your comments. It was our pleasure to be of service. With the exception of our 2 Room Suites, all of our hotel rooms, Executive and Standard, are relatively the same size. Our Executive Rooms have undergone complete renovation and feature either 1 King Bed or 2 Full Beds with Pillowtop Mattresses, a Microwave...

Mattoon, Illinois
Reviewed 14 July 2016

Due to a power outage in my home, I decided to stay in a local hotel. All rooms were booked in Mattoon so decided to call Unique Suites in Charleston, 10 miles away. . The room rate was excellent. It is an older hotel with an outside entrance. I was able to park in front of my room which was...

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Helpful?
Thank mmorgan1943
David K, General Manager at Unique Suites Hotel, responded to this review

We thank you for selecting the U Hotel as your lodging choice. It was our pleasure to be of service and I will share your kind words with our staff. Our staff is available and ready to address any questions or issues you may have. As you enter your room, the light switch at the door energizes the outlets nearest...

Kenova, West Virginia
Reviewed 5 July 2016 via mobile

Really great breakfast that was available until 10:30 am. Beautiful restaurant and bar area too. Rooms very clean and staff super nice. The only issue was the vent in the bathroom was not vented properly and you could hear (and potentially see) into the bathroom next door. This was noted in the middle of the night of our last night...

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Helpful?
Thank LKayMurray
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for staying with us during your recent visit to Charleston. We appreciate your input. Our staff enjoys being of service and making your stay with us successful. The bathrooms vent into an small chase that is not accessible. Your privacy is secure. Thank you again for staying at the U Hotel. Respectfully, David Kirsch General Manager

Reviewed 22 June 2016 via mobile

Rooms are exceptionally clean, staff outstanding, very well kept. I stayed here many years ago. It was a pit. Yes it my be an old school hotel, but the new owners have turned this into the best hotel in this area. Days inn, motel 8, quality inn, Baymont, I don't care. Ok go stay there, then stay here, you'll definitely...

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Helpful?
Thank Dennis S
David K, General Manager at Unique Suites Hotel, responded to this review

Your kind words and input are greatly appreciated by everyone at the U Hotel. Our entire staff strives to make our guests feel welcome, comfortable and appreciated. We look forward to being of service again. Respectfully, David Kirsch General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unique Suites Hotel Is Now Charleston's Premier Lodging Choice Having Undergone A Million Dollar Renovation During The Fall & Winter Of 2011. Our Executive Rooms Feature Pillow Top Beds, 32” Flat Screen TV, Refrigerator, Microwave, Coffee Maker & Ironing Station. Complimentary Amenities Including High Speed WIFI, Local & Long Distance Telephone Calls, Cable Television, Continental Breakfast, Local Newspapers, Fitness Center & Seasonal Outdoor Heated Pool. Pet Friendly, Guest Laundry & Vending. Exquisitely Appointed Banquet & Meeting Rooms (Banquet Seating for 300+). Locally Owned, Unique Suites Hotel Offers Style, Comfort & Service. A Full Service Restaurant Is Currently Under Construction Within The Hotel. ... more   less 

Additional Information about Unique Suites Hotel

Address: 920 W Lincoln Avenue, Charleston, IL 61920-2427 (Formerly Worthington Inn)
Region: United States > Illinois > Charleston
Price Range: ₹ 6,617 - ₹ 8,995 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Unique Suites Hotel 2.5*
Number of rooms: 77
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Also Known As:
Unique Hotel Charleston
Worthington Hotel Charleston
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Questions & Answers

Questions? Get answers from Unique Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with the suite. The regular rooms are tiny.”
D7693GZkaties, 8 Aug 2016 | Read review
“Try the Hampton Inn or another location”
Sailingbill63, 21 Apr 2016 | Read review
“North rooms are close to highway.”
Karly3, 4 Feb 2016 | Read review
“Rooms on the far west side are quieter.”
494bridgettew, 21 Sep 2015 | Read review
“There is no good room book somewhere else”
981michaelt, 23 Apr 2015 | Read review
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