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All reviewswafflesstayed heretypical farewould stay here againnice staymarriott pointswell maintained and cleanroom was cleanone night staysmall poolbreakfast attendantthird floortwo queen bedschecking incourteous staffhotel is locatedthe breakfast area
We stayed here during the busy graduation weekend at U of I. The staff is really welcoming and they definitely work hard to please guests. The breakfast area and coffee was constantly replenished and they were checking to make sure everybody had what they needed....More
We have stayed with Fairfield Inn many times while traveling in various parts of the country and have always been satisfied until our recent stay at Fairfield Inn- Champaign. We arrived late, after a full day of driving on our way home from a vacation....More
1 Thank keepontravelin2015
Response from TMIHospitality1, Manager at Fairfield Inn & Suites ChampaignResponded 27 April 2017
Thank you for your review of the Fairfield Inn & Suites Champaign. Please accept my apologies for the cleanliness issues you encountered, and that my front desk staff did not show more empathy towards the situation. Your comments will be shared with my...More
After a 500 mile drive, finding this Marriott connected hotel was a nice end to the day. A great full breakfast and easy parking. I had the exercise room to myself and the pool was inviting. A glitch when booking my room for the night...More
Although this motel was clean, there were things that needed to be repaired. For instance, the bathroom door wouldn't stay open, the drain in the bathtub didn't work, the toilet would start running at all hours, the coffee pot for hot water in the lobby...More
Response from TMIHospitality1, Manager at Fairfield Inn & Suites ChampaignResponded 10 April 2017
Thank you for your review of the Fairfield Inn & Suites Champaign and for mentioning our cleanliness. I do apologize for the maintenance issues that you experienced. I can imagine how frustrating those must have been. I would like to address this with...More
Stayed here one night. The hotel was very well maintained and clean. The hotel staff were friendly and there was no problem checking in. We had the pool area to ourselves and the hot tub was comfortably hot and clean. The bed was very comfortable...More
Response from TMIHospitality | Property representative |
Thank you for your comment. I'm very sorry to hear that you had a negative experience at our hotel. We strive to give our guests an exceptional experience, and it is apparent we came up short. Please contact... More
Thank you for your comment. I'm very sorry to hear that you had a negative experience at our hotel. We strive to give our guests an exceptional experience, and it is apparent we came up short. Please contact me at the hotel if you would like to discuss your stay further. Any details would help us ensure that future guests do not have the same experience. I hope that we will have a chance to make up for this.