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Holiday Inn Chicago-Carol Stream

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148 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago-Carol Stream
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Showing 147: English reviews
Stuart, Florida
Reviewed 10 October 2013

As a Consultant and a frequent traveler my wife and I have been fortunate to have visited all the Continents and now all of our States. This last auto trip was for approx 30 days and involved over 5,000 miles. My review of excellent for the staff of the hotel and Alberto’s Restaurant by no means represents that of our...

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Helpful?
Thank Patrick F
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the high praise of our staff. I will ensure that you kind words are passed along to them all. As I did on your departure, apologize for the disruptive night you had due to your AC unit. It is unfortunate that an issue that could have been easily solved ruined your stay. If your travels bring you...

Louisville, Kentucky
Reviewed 24 September 2013

We stayed several nights as part of a wedding party. The beds were comfy, the room was clean, staff was so very nice. The restaurant & bar were outstanding. Bartender Dee - amazing! A very large group converged on the breakfast buffet without prior warning; kitchen & staff handled with great patience & grace. THE OMELETS ARE TOO TOO GOOD!...

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Thank LouisvilleGranny
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking the time to complete a review of your visit with us. Seeing you high marks regarding our hotel, as well as the kind words of praise, will continue to encourage our staff and allow us to keep providing the great service you recently experienced. Thanks again, and we hope your travels will bring you our way...

Memphis, Tennessee
Reviewed 12 September 2013

The staff was welcoming and efficient. They acknowledged my reward club status and voluntarily upgraded me to a larger room. My request for a higher up room was also honored. The restaurant was a great value, and the hostess and server were accommodating. Parking during the stay was only available on the side and rear of the hotel. The lobby...

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Helpful?
Thank Nancy M
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the detailed review of your recent visit with us. Beyond reading that the hotel was clean and comfortable, your comments that our staff is not only accommodating, but able to ensure your requests were honored, is what I really like to see. I will ensure your remarks are passed along to them. Looking forward to your next...

Port Saint Lucie, Florida
Reviewed 26 August 2013

Exceptional Hotel and great location. Staff was very professional and friendly. Room, common areas, and pool are well maintained and very inviting. Would definately stay her again. Many good restaurants in the area. Hotel is convenient to area expressways.

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Helpful?
Thank Donna O
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you so much for the high praise. I am glad to see you enjoyed your visit and that every aspect of your stay was exceptional. I will ensure our staff hears your kind works, and we look forward to seeing you again soon. Thanks again!

Jackson, Michigan
Reviewed 16 August 2013

This is an older place with very nice rooms and in a quiet setting. Prime parking close to the door is all reserved for Albeto's customers and that is the"but". Not convient for rain or snow days.The dinner meal the night before was reasonable and delicious. The breakfst bar is over priced, has just average offering (oatmeal in August?) and...

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Helpful?
Thank ToughOlBird
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review of your visit with us. I appreciate the feedback in all areas of your stay. I apologize that you found parking difficult and that our staff appeared rude during your breakfast and would be glad to discuss further if you'd like to. (630.681.7305) I am happy to see that our staff offered to make this...

Houston
Reviewed 15 August 2013

We stayed for 2 nights visiting family in Wheaton. This was the closest hotel and one of only a very few in the general area. We were pleasently surprised at how nice this hotel was for a Holiday Inn. The lobby and hallways are not much but the rooms are clean, nice, very spacious, and had everything we needed. We...

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Helpful?
Thank JulesHouston
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the very detailed review. It really tells the story of your stay with us, and I am delighted to see that it went so well. I will make sure your comments are shared with our staff. We look forward to your return on your next visit to Wheaton, and appreciate you sharing a tip with your fellow...

Sacramento, California
Reviewed 6 August 2013

Nice Suite design that is very comfortable and efficient. Had a breakfast skillet deliver by room service which was very tasty and enough for two people. Very clean and quiet. Reasonably priced for Chicago. Will definitely stay here again.

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Thank Beidup
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for kind review of your recent visit. It is always great to hear how a guest was able to enjoy some of the extras a full service hotel offers, like room service. I'm glad to read that you enjoyed you meal, and found your suite comfortable, efficient, clean & quiet. Finally, thanks for sharing the tip of getting...

Grand Rapids, Michigan, USA
Reviewed 24 July 2013

Great hotel, convenient location, easy to get to. The beds and pillows are the best, the room is spacious, and the restaurant does a fine job. The 20% dinner coupon is a nice perk. Friendly, helpful staff, and quiet rooms. It's not a brand new hotel, but it is good value and I plan to stay here regularly.

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Helpful?
Thank MeggersB
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Nice to see that we have gained a regular guest. Thank you for sharing your experience, as well as a travel tip for others. I will ensure that your comments are shared with our staff also. We look forward to your return with your next visit to the area, and once again...thanks!

Terre Haute, Indiana
Reviewed 22 July 2013 via mobile

I recently spent the night at this hotel to attend a family funeral. Although the occasion was sad, the hotel was a comfortable place for my young children to unwind. The hotel has a great pool but on this occasion my kids played and played in the whirlpool tub in our room.

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Thank Indygrits99
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review of your recent trip with us. While I wish you could have visited us under better circumstances, I am glad to see that the children were able to enjoy themselves and that the whirlpool in your room provided enjoyment for your family. Perhaps a future visit will allow you all to enjoy our other amenities....

Holland, Michigan, United States
Reviewed 14 July 2013

This hotel is one of the large, old Holiday Inns and we will probably not choose to stay at this one in the future. Our room had that "old, stale smell" and felt damp. We are probably spoiled by the newer, much nicer Holiday Inn Express hotels that also include a nice buffet breakfast (the Carol Stream one does not...

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Helpful?
Thank Jan T
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review of your stay. I am sorry to hear that we may not be an option for you on future trips through our area. I wish we had to opportunity to improve your stay while you were with us and to see if we may have had alternate accommodations that were better suited to your needs...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more   less 

Additional Information about Holiday Inn Chicago-Carol Stream

Address: 150 S Gary Ave, Carol Stream, IL 60188-2079
Region: United States > Illinois > DuPage County > Carol Stream
Price Range: ₹ 6,813 - ₹ 9,433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago-Carol Stream 3*
Number of rooms: 193
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Also Known As:
Holiday Inn Chicago-Carol Stream Hotel Carol Stream
Holiday Inn Carol Stream
Carol Stream Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago-Carol Stream staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Chicago-Carol Stream staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
 of 5 bubbles Jp105-13, 3 Dec 2016 | Read review
“Did not stay, just used banquet room. Perfect size.”
 of 5 bubbles wheatonnitz, 6 Apr 2016 | Read review
“We found the top floor to be very nice and quiet.”
 of 5 bubbles trueindigo, 17 Nov 2015 | Read review
“Suites offer full size refrigerators, cook tops and microwaves, everything you need to prepare your own meals.”
 of 5 bubbles RoyF681, 26 Oct 2015 | Read review
“Maybe away from the ballrooms if there is a loud party that night.”
 of 5 bubbles R2731XUlisac, 25 Aug 2015 | Read review
5 of 5