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Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel

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Traveller (57)
Room & Suite (44)
Dining (7)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#2 of 2 hotels in Carol Stream
Location
Cleanliness
Service
Value
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast in the room
Vending machine
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

150 S Gary Ave, Carol Stream, IL 60188-2079
Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel
190Reviews2Q+A28Room tips
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KingPinSir wrote a review Dec 2023
Baltimore, Maryland181 contributions72 helpful votes
My 5 night stay was comfortable, festive and engaging! Special Thanks to Christian, Michael, Tony and everyone else on property. Wth all thier dedication and team effort this property shines bright and we loved it. The facility has large rooms for conferences and banquets and yet I felt safe and at home with no hassles or disturbance. The rooms are pleasant and not excessive but extremely comfortable, especially the King size bed.A quick call to the front desk and room service will make the bed and tidy up the room and bring fresh towels. The exercise room was perfect, the pool and hottub are well maintained. Some bonuses include a restaurant/bar with good option. Other dining closeby. Easy access to plenty of shopping etc. The staff is always pleasant and smiling. Thanks for always making me feel welcome and at home. See you all soon.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maureen M wrote a review Feb 2023
3 contributions1 helpful vote
Hotel's Favourite
There are many ways to book a bed... not so many ways to book an extension of home. I can't be the only one... raised in Wheaton, house has long been sold, parent is aging, and there is an increased need for family visits from both coasts. Most recently, that meant calling the hotel same day to say I was jumping on a plane and would arrive, most likely, around 1am. No problem. After negotiating O'Hare, the rental car facility and the unfamiliar roads in the middle of the night I was warmly greeted and VERY effeciently checked in. Thank you to the night staff who probably did not need my slightly manic arrival. I was here on Valentine's Day... . Absolutley enjoyed the holiday dinner from the hotel restaurant, Burger Social, and was so impressed by Cristian who made sure my dinner tasted good... and was also beautifully presented (even if I did order it to go!). Family stuff almost always means changes. I extended my stay two times and found the front desk to be well trained and accomodiating (thank you, Michael and Harrish and the morning staff as well). The weather here is making national news... and yes, I availed myself of the complimentary hot chocolate bar after I scraped off my rental car. And I could not have been more grateful that my room was cleaned every day. THANK YOU. A pre-covid amenity that I have missed and was both suprised and delighted to experience. We have been here before. We will be back. This staff is part of our story.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jessica H wrote a review Nov 2023
3 contributions
What a great team they have at the Holiday Inn Carol Stream. We hosted 250 people at our event and the team was prepared and made it almost seamless. Christian took awesome care of our guest for food and drinks? Gina worked hard on making sure we were prepared. Christine was an absolute joy to work with our sponsored event and Patti never sent me to voice-mail once and answered all my questions. We loved it and want to come back soon!!
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Date of stay: October 2023Trip type: Travelled with friends
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payitfwd71 wrote a review Apr 2023
Northbrook, Illinois960 contributions346 helpful votes
Really loved both the room and the property itself. A very unique room design that I have never seen before (for a 2 room suite). The room was clean and everything worked well. Bed was comfortable. The room had a microwave and refrigerator (and coffee maker too). They have a wonderful pool area and their pantry had plenty of items. The only reason I took a star off was because the pillows had a strong perfume smell. Some of us are rather sensitive to strong odors and hotels should try their best to keep bedding items unscented. Other than that, I enjoyed my stay at this Holiday Inn and would happily stay here again when in the Carol Stream area.
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Date of stay: April 2023Trip type: Travelled solo
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gary wrote a review Oct 2022
Stevensville, Michigan1 contribution
I have stayed at this location three times, and every time the front desk staff has been so helpful and friendly. I have had difficulty with my business properly reserving my stay, and each time the front desk staff has gone out of their way to help me solve my problems. Shoutout to Morelia and Michael, and sorry for the others names I cannot remember. The facilities, rooms, and amenities are great and every time I’m in the area I guarantee I’ll be staying here.
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Date of stay: October 2022Trip type: Travelled on business
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mBarnett19777 wrote a review Aug 2022
Ewing, Virginia365 contributions78 helpful votes
I booked 2 nights for a medical conference and when I booked I picked 2 complimentary breakfasts so I knew I'd have to pay for the extra person with me...at breakfast they brought a bill for almost $60...but told me that the 2 breakfasts would be credited back to my card...then at checkout they refused...I paid $600 for 2 nights and this hotel is not worth it...it's old and there was a funny smell...the manager the morning of checkout was rude I told him I would never book there again and he said WHAT'S THAT SUPPOSE TO MEAN? We'll here what it means your hotel is one of the worst Holiday Inns I've ever stayed at and the most expensive one...I will try my luck with a different hotel the next time I'm in town...Hopefully others learn from my mistake!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bettug wrote a review Feb 2022
Monmouth Beach, New Jersey20 contributions19 helpful votes
The reception desk, Paula, was very very helpful upon check-in. The property was spotless as were the rooms we occupied. The king accessible had the BEST roll in shower ever, water drained properly. The restaurant was wonderful for breakfast and the bar in the evenings was enjoyable. Lenore, CJ, and Christian were attentive servers. We have stayed in Naperville most visits to my family but this property was the best by far.
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Date of stay: February 2022Trip type: Travelled with family
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Annie M wrote a review Apr 2021
5 contributions
They have a hot tub suite, we've used it before and it was ok. This time it was awful, and that's putting it lightly. It was room 254, the door lock didn't work with our key so we took all our luggage back down to the front desk and told them. They came and tried their master key card--nope. They had to go back down to the front desk and get the metal key, we waited and waited. Well, that worked after I was able to pluck off the plastic cover for her. She said she would have maintenance fix it tomorrow. We got in the room and the lights had a flicker to them. We thought they may stop after a bit--nope. We went to hang up our clothes and the closet door came off the track. Oops, I forgot my phone charger in the car and we don't have a room key. I went back to the front desk, they gave me a key to access the outside doors. I got my charger and all was good. We thought. Typically a hotel room will give you 4+ pillows, especially a suite with a fold-out couch-bed--nope. So, I tried to call the front desk--nope, the phone doesn't work. Thank God I charged my cellphone, I used it and a new guy was on duty and I asked if he was aware of the situation, yes, they left a note. I told him about the light and the closet door. I also explained that I was calling from my cellphone because the room phone doesn't work, he had some button I was to press to get a line--nope, this phone doesn't have that button. He asked if it was a black or white phone--nope, it was black AND white. He said 'Oh, that's our old phone'. I couldn't help but laugh. He apologized. I asked for my pillow and one was sent up. So, we are sleeping and awoke to screeching in the pipes upstairs at 12 AM! Argh, that took a while to stop, probably after they filled their tub. We went back to sleep only to be awoken again by the same screeching at 1:00 AM! What else can happen? Well, we were then awoken by the draining of the tub that caused the screech. Thankfully that was almost soothing and put us back to sleep, besides the fact we were dead tired from having our sleep disturbed so many times. We went out to go to church on Sunday and when we returned we stopped at the desk to ask if the door was fixed and get a key if it was--nope. There was no maintenance on staff that day. They called someone to meet us at our room open the door for us, telling them they need the master key. She attempted to open it with her master key CARD--nope, it didn't work even though she attempted it about 50 times as we were trying to explain that she needs the metal key. She didn't understand due to a language barrier. After she called someone who spoke her language she got the idea that she needed to get a metal key and told us she would be right back. We waited, and waited. Finally, we did get in the room. Besides all that happened, the carpet smelled musty like it hadn't been cleaned in ages, if ever. When checking out the same woman was manager-on-duty that checked us in and she apologized up and down. She did give us a little discount and I explained that this was the worst hotel stay we have ever had and we have been to a lot of hotels. She said a manager would call me and hopefully give us a better discount or something--nope, no call. This was only one room in the hotel, but you can see how many problems there were and it was just ONE NIGHT! Make up your own mind as to whether you want to stay at this hotel or not. We won't be back, that's for sure.
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Date of stay: March 2021
Rooms
Cleanliness
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Room Tip: Don't take room 254 if you stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel
Responded 22 Apr 2021
Hi anniemQ1683IQ, Thank you for taking the time to give us your review following your stay with us. We strive to provide the best service and accommodation that we can offer. I'm sorry that your stay wasn't perfect because of the cleanliness and maintenance issues encountered in the room during your visit. I have sent you a private message to get more details to help you further. I hope to hear back from you soon. Regards, Virgil N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pld5zf wrote a review Sept 2020
Saint Louis, Missouri4 contributions
I am beyond violated at the fact that my vehicle was broken into. I did not receive any type of assistance from the staff after it occurred. There are no security cameras on the parking lot. They really need to invest in something so that guests can feel that their property is safe in the area.
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jon E wrote a review Aug 2020
Minnesota31 contributions12 helpful votes
Keep in mind that I am a certifiable Big City-o-phobe, and most of what I say about things in the big city need to be measured by that standard. Recently we needed to visit the suburbs of Chicago for a college visit. The Holiday Inn was recommended to us and we found an affordable room that was comfortable and clean. The bathroom and shower were great, and the main level was pretty nice, too. We were on the 4th floor, and the hallway looked like a recent revamp. The check in and check out went flawlessly, but we are accustomed to the usually 'free' breakfast, which was not available here. There was a restaurant available, but I like the mini-muffins and the Golden Malted waffle machine, so I was a little disappointed on that one. Overall a good value.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹10,191 - ₹13,090 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago-carol stream hotel carol stream, holiday inn carol stream, carol stream holiday inn
LOCATION
United StatesIllinoisDuPage CountyCarol Stream
NUMBER OF ROOMS
193
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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HOLIDAY INN & SUITES CHICAGO-CAROL STREAM (WHEATON), AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel
What are some of the property amenities at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Conveniently located restaurants include Manny's Cafe, Gary Burritos, and White Castle.
Are there opportunities to exercise at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel?
Many travellers enjoy visiting Cantigny (6.0 km).