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Hotel Santika BSD City

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Hotel Santika BSD City
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204 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Reviewed 3 weeks ago

I stay in this hotel in numerous occasions, meetings & project assignments. The place is nice and comfy, not too expensive but still offer a good value for money. The location is easy to find and right in a mall complex, so easy to find food, book store, atm & even movie theatre. The hotel crew is nice, the breakfast...

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Helpful?
Thank Eky B
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr./ Ms. Eky B Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for choosing Hotel Santika BSD on your last business trip and sharing your good experience on Tripadvisor. We are very pleased to hear our services and product made your stay pleasant. Thank you for complimenting our variety of breakfast, the strategic location with many...

Jakarta, Indonesia
Reviewed 3 weeks ago

Need to stay at this hotel one day in December and found out that the room was so small. Nevertheless, it was okay and I slept well. The good thing is breakfas buffet was abundant with many choices. And, this hotel is located behind a mall in BSD so if you need a quick buy, you just can walk closely...

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Helpful?
Thank imanhidajat
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. imanhidajat Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in TripAdvisor from your recent visit in BSD City. We are delighted to know that you enjoyed your overall stay with us as well as the convenience of our room, and the variety of breakfast served in...

Semarang, Indonesia
Reviewed 4 weeks ago

The hotel is very average, price was cheap but would not consider staying here again. When arriving at night there was nobody to help me with my bags (there was when I left few days later), hotel does not appear to sell any beer (or other alcohol). Ordered nasi goreng, room service does not speak English, the nasi was good...

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Thank elhefe1982
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr./ Ms. elhefe1982 Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for staying with us and sharing your constructive feedback on your last visit at Santika BSD City Hotel, as every guest impression is valuable for us. It was a sadden to hear that you have had these unpleasant experienced, whereas it is the exact opposite...

Jakarta, Indonesia
Reviewed 7 January 2017

no this doesnt suit Santika's big chain hotel quality. this is more like a budget hotel. small room, dirty. really not for a family trip. maybe one night is best. breakfast was ok though. lifts in hotel were slow and small. probably the closest best thing was it was near the teraskota mall, which wasnt much either. sorry, just really...

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Thank heggieNk
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr./ Ms. heggieNk Warmest Greeting from Hotel Santika BSD City – Serpong. Please allow me this opportunity to apologize for the inconveniences you experienced during your recent stay. Your willingness to share your thoughts on TripAdvisor is highly appreciated. Santika Hotel BSD City is committed to providing our guests with the highest quality services and facilities. We sincerely regret...

Semarang, Indonesia
Reviewed 14 December 2016

I like the location of this hotel, its very easy to find the food because this hotel is behind the teras kota mall, but the drawback is i still can hear the sound from the mall (im in 7th floor). The check in proses is slow, not because the receptionist but, the problem is there is only one receptionist at...

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Helpful?
Thank tcharwin
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. / Ms. Tcharwin Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for choosing Hotel Santika BSD on your last family trip and sharing your experience on Tripadvisor. We are glad to know that you enjoyed about our Hotel prime location at BSD City which is connected to the shopping mall, First of all on behalf...

Bali
Reviewed 2 December 2016 via mobile

Jakarta very busy city,location of this hotel little bit far but offer very nice stay. Clean rooms also has all facility's,closed to market and shopping centers Very complete breakfast make us happy. Smiley staff ,accaptable price also.recomended..

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Helpful?
Thank bukiaki
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr/Ms. bukiaki, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in TripAdvisor from your recent visit in BSD City. We are delighted to know that you enjoyed your overall stay with us as well as the convenience of our room, a strategic location close to market and...

Reviewed 5 November 2016 via mobile

It's my first meeting in serpong, the located in Teraskota mall, its nice and good mall, so many foods, clothes, etc and there's a arena in center of mall, n the hotel beside the arena, great ambience, Meeting room in lengkong, when i enter it's so hot, then i decrease the temp i hope it can cool the room, but...

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Helpful?
Thank Arifin W
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Arifin W., Warmest Greeting from Hotel Santika BSD City – Serpong. Please allow me this opportunity to apologize for the inconveniences you experienced during your recent stay. Your willingness to share your thoughts on TripAdvisor is appreciated. Santika Hotel BSD City is committed to providing our guests with the highest quality services and facilities. We sincerely regret we...

Brisbane Region, Australia
Reviewed 1 November 2016

Stayed a couple of times at this hotel while working in Serpong. Good rooms. Location okay next to Shopping Mall. Limited menu at the restaurant. Good breakfast. Reliable but not flash. Good for business.

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Thank Shaun C
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Shaun C, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for always choosing Hotel Santika BSD City Serpong as your preference accommodation during your Business trip to Serpong. We are glad to know that you enjoyed your overall experience with us especially whereas our hotel strategic location which is connected to Teraskota Shopping Mall in...

Reviewed 30 October 2016 via mobile

Took this hotel for 2 nights. Nice and fast service at the reception. Suite room was ok. After 3 hours inthe traffic and late check in was ready to take 30min hot shower and relax...! Once inthe shower open the hot water and wait almost 5min to get WARM water. Wait 5min more nothing change. I just wash my hands...

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Helpful?
Thank cicalaevai
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr./Ms. Cicalaevai, Warmest Greeting from Hotel Santika BSD City Serpong. Thank you for staying with us and sharing your constructive feedback on your last visit at BSD City, as every guest impression is valuable for us. We regret that we provided you unpleasant experience, whereas it is the exact opposite of what we pride ourselves on. We value our...

Indonesia
Reviewed 13 October 2016 via mobile

The location was good, close to grade b mall teraskota, but entry way was a bit little and not like a hotel, lobby ok, and good check in n check out process, the room was have small space , but it have balcony, u can see to the mall and some event in the park of the mall, breakfast was...

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1Thank Iwan S
GM H, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Iwan S, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you very much for your kind review during your last visit to Hotel BSD City. Your feedback is truly valuable to us. We greatly appreciated your comments about aspect of the room (size) and also the breakfast, and We are happy to know our valuable guest...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Central Business District (CBD) BSD City, encompasses a total area 5.000m2, connected with the biggest and the most complete entertainment centre in Tangerang, Teras Kota. There is a hub between Hotel Santika BSD City Serpong and Teras Kota through the basement, visitors can move between them easily, enjoy one stop entertainment that combine lifestyle, kuliner, and shopping like Coffee Shop, Restaurants, Fitness Center, Bookstore and Cineplex.Whether you're in town for business ; one-stop entertainment or pleasure, look no further than Hotel Santika BSD City Serpong Tangerang ... more   less 

Additional Information about Hotel Santika BSD City

Address: Jl. Pahlawan Seribu | Teraskota Entertainment Center, Serpong 15321, Indonesia
Region: Indonesia > Java > Banten Province > Serpong
Price Range: ₹ 2,750 - ₹ 3,086 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika BSD City 3*
Number of rooms: 150
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santika BSD City staff and other travellers.
3 questions
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jakarta
over a year ago

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Questions? Get answers from Hotel Santika BSD City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room with the street view, its more serene in the evening”
 of 5 bubbles ekyb2017, 1 Feb 2017 | Read review
“Ask for view of soccer field. Otherwise you may have view into windows of shopping center.”
 of 5 bubbles JillPowell, 18 Sep 2016 | Read review
“best view and easy acess to shopping mall it was great”
 of 5 bubbles wahyuaustinpastry, 21 Jul 2016 | Read review
“choose the higher level to reduce noise from the public area in the mall.”
 of 5 bubbles E6609BOmichellew, 9 Jun 2016 | Read review
“Rooms which is facing Teras Kota Mall is more noisy, but get the morning sunlight”
 of 5 bubbles Regina302, 3 Apr 2016 | Read review
5 of 5