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After a stressful day with business nearby, this place was just right.
Quiet and spacious room. Everything works. Pleasant staff.
Good value for dollars spent. Close to many nice eateries and shops as well.More
Thank Robert L
Response from Stephanie S, Front Office Manager at Crowne Plaza Chicago SW - Burr RidgeResponded 25 February 2018
Dear Robert L,
Thank you so much for taking the time to share your experience regarding your recent stay with us. We're extremely happy to hear that you were able to enjoy a quiet, restful stay after a stressful day. We hope you to host...More
This is the 3rd Crowne Plaza I've stayed at in 2017. As with the previous 2, I was not disappointed. The Burr Ridge Crowne Plaza is a newer hotel and very nicely appointed. It's a very nice facility and the staff was welcoming and courteous....More
1 Thank Kevin P
Response from Melissa G, General Manager at Crowne Plaza Chicago SW - Burr RidgeResponded 8 August 2017
Dear Kevin P.
Thank you for the great rating and detailed review of your experience at the new Crowne Plaza Burr Ridge. We are very happy to read you enjoyed the comforts of our hotel from the HVAC units to the water pressure in the...More
My husband and I stayed here for NYE, the hotel is very nice and close to the city. Soft and comfortable bed. I love the alarm clock, it has the time on 3 sides of the clock, not just the front, the mirror in the...More
Response from Stephanie S, Front Office Manager at Crowne Plaza Chicago SW - Burr RidgeResponded 22 February 2018
Thank you so much for taking the time to share your experience regarding your stay with us for New Year's Eve! We're very happy to hear that you and your husband had a comfortable stay with us and enjoyed the amenities in our...More
Not the best check in. Got to room advertised as king but clearly a queen. I asked about it and she showed me other rooms 2 queen rooms are actually doubles and king rooms are actually queens. I measured.
Also $15 for breakfast?!? No thank...More
Thank Jerry B
Response from Stephanie S, Front Office Manager at Crowne Plaza Chicago SW - Burr RidgeResponded 18 December 2017
Thank you for taking the time to share your experience at our property. Please accept my sincerest apologies for the issues you experienced while staying with us. We want our guests to be settled in a room that meets their needs and expectations and to...More
7D6N with Crowne Plaza. Hotel was recently refurbished. The room was nice, clean and comfortable. Friendly staff and hotel also provide free shuttle to nearby town centre (e.g. Burrridge Downtown).
Breakfast was boring, not much to chose from. Had scramble eggs, sausage and bacon for...More
Response from Stephanie S, Front Office Manager at Crowne Plaza Chicago SW - Burr RidgeResponded 10 December 2017
Thank you so much for taking the time to complete a review of our hotel. We are extremely happy to hear that you will stay with us again on future travels with your team. I do apologize that our breakfast options did not meet your...More