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Country Inn & Suites By Carlson, Chicago O'Hare South

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600 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Chicago O'Hare South
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Showing 577: English reviews
Centralia, Illinois
Reviewed 7 November 2016

My experience here was gr8! The option of having to shuttle to get from airport and hotel was good. The one and only problem i had with the room was addressed and handled promptly. Highly recommend this hotel!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank K2026DKcharlesg
Ujjain, India
Reviewed 6 November 2016 via mobile

We reached late at 10:30 at the hotel n it took us 40-45 mins fr check in coz of rush dere. Staff was Lil slow. We had two rooms booked. In one room some sticky fleshy thing of 1-2 inch was on carpet for which after complaint they get cleaned. Morning breakfast was not that great. N restaurant area was...

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Helpful?
Thank Pallavi_Raj
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

Dear Pallavi, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced with the slowness of staff, cleanliness of room, and breakfast. We want our guests to be met with a well-trained staff and excellent facilities that put guest comfort and satisfaction before everything else....

United States
Reviewed 3 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Amanda M
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

Cedar Rapids, Iowa
Reviewed 1 November 2016

The facility has construction going on all around it and the parking lot is like a demilitarized zone. The people at the desk for the most part were unprofessional. The assistant manager is the morning is a spiteful little man.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank DJCurran
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

Please accept my sincere apology on behalf of our company. I am very sorry to learn that your experience with our staff was less than adequate. we will be taking action.

Cleveland, Ohio, United States
Reviewed 29 October 2016

This is not a fancy hotel but it is a clean and quiet one. It seems to be a newer property and even though there was construction going on around it, you could not hear anything so the place must have been well insulated. There is a nice breakfast buffet in the morning which has the usual staples of bagels,...

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Thank Nanzi69
Waynesville, North Carolina
Reviewed 28 October 2016

The facility has construction going on around it and finding the entrance can be a bit confusing as there is nothing on Grand Ave to show the entrance. It seems the only reason this hotel appears busy is the fact you can park your car and take their shuttle bus to O'Hare. You have to park quite a distance from...

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Helpful?
Thank dcurran52203
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. your feed back will help me get things back in order.

Wausau, Wisconsin
Reviewed 27 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Sarah B
Reviewed 26 October 2016

clean rooms, front desk courteous , Shuttle service very good,but runs only on the hour so one has to adjust to it. The driver Mr Heeran was exceptional, very helpfull and pleasant. Too far from Chicago, If all goes well it takes about 90 minutes to centre of Chicago by subway from the airport

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Thank Prakash M
Reviewed 24 October 2016

Rooms were clean and bed was very comfortable. Our room was on the 2nd floor and right over the entrance we heard the door opening and closing all night. Parking lot was under construction and we had to park a long way from hotel which they should have told us when we booked the rooms. Continental breakfast was pretty good....

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Joyce M
Pekin, Illinois
Reviewed 20 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank pamela614

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare South

Address: 777 E Grand Ave, Bensenville, IL 60106-3435
Region: United States > Illinois > DuPage County > Bensenville
Price Range: ₹ 5,432 - ₹ 7,657 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Chicago O'Hare South 3*
Number of rooms: 93
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Also Known As:
Country Inn And Suites o`Hare South
Country Inn & Suites o`Hare South Hotel Bensenville
Country Inn Bensenville
Bensenville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chicago O'Hare South staff and other travellers.
5 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Chicago O'Hare South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on a the highest floor ( 3 )”
 of 5 bubbles Geezer50, 8 Nov 2016 | Read review
“Refrigerators are available. I am diabetic so I need something to keep my insulin in and it was nice to have the fridge.”
 of 5 bubbles Nanzi69, 29 Oct 2016 | Read review
“A good room would be at another hotel”
 of 5 bubbles dcurran52203, 28 Oct 2016 | Read review
“Do not stay on 2nd floor above entrance, very noisy.”
 of 5 bubbles 79joycem, 24 Oct 2016 | Read review
“Upper floor rooms are most quiet, away from the lobby.”
 of 5 bubbles DebHale, 26 Jul 2016 | Read review
5 of 5