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Hilton Garden Inn Chicago Midway Airport

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Traveller (24)
Room & Suite (22)
Dining (4)
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Overview
  • Excellent51%
  • Very good32%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“prompt shuttle”(6 reviews)
“front desk”(60 reviews)
“other hotels”(29 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Chicago Midway Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Chicago Midway Airport
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (547)
There are newer reviews for Hilton Garden Inn Chicago Midway Airport
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Traveller rating
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LanguageEnglish
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All reviewsprompt shuttlefront deskother hotelsan early flightclean roomsfree shuttleorange linenice hotelpark and flythe hotel staffbusiness centerdefinitely stay here againper dayeasy accessbusiness tripfree breakfasthgi
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71 - 75 of 545 reviews
Reviewed 10 August 2017

Not satisfied at all. Very bad customer service. Did not feel like I recieved what I payed for. Food service closes early and when you call in the morning you get placed on hold until you hang up. Will not be staying at this location...More

Review collected in partnership with Hilton Garden Inn
Thank alimL337MO
Management response:Responded 11 August 2017

Hello Ali, Thank you for providing feedback on your recent stay with us. I'd love to hear more details on your experience please feel free to give me a call at the hotel so we can continue this conversation offline at your leisure. Once again...More

Reviewed 9 August 2017

Check in was efficient, but not very friendly (not unfriendly either... almost like a robot check in.) Breakfast was an additional charge--unusual for a Hilton Garden Inn. Would not choose this hotel again when flying through Midway.More

Review collected in partnership with Hilton Garden Inn
Thank phila494
Management response:Responded 10 August 2017

Thank you very much for taking the time to share your feedback. We are truly sorry that your experience was not exceptional. We are taking your feedback seriously and have shared with our Front Desk team to ensure your experience remains an isolated incident. Hilton...More

Reviewed 9 August 2017 via mobile

They were absolutely fabulous, helpful and quick. Would definitely stay here again. The shuttle drivers were all amazing.the breakfast on all the days was very tasty and the waitresses were all very kind and quick.

Thank ian w
Response from General M, General Manager at Hilton Garden Inn Chicago Midway AirportResponded 11 August 2017

Ian, Thank you for sharing details from your recent stay at our hotel. We really appreciate the five star rating and are so glad to read of your wonderful experience! We'd love to welcome you back again.

Reviewed 9 August 2017 via mobile

I visit the Midway HGI a dozen or so times each year while on layovers in Chicago. It's always pleasant and relaxing. Free shuttles to Midway airport, good food (plus several other choices within walking distance), and good, welcoming staff I recommend it!

Thank PapaYankee
Response from General M, General Manager at Hilton Garden Inn Chicago Midway AirportResponded 11 August 2017

PapaYankee, Thank you for reviewing your recent stay. We're happy to hear it is always a great experience for you! We look forward to seeing you again soon!

Reviewed 5 August 2017

Excellent staff- friendly and helpful! Easy area to access. We have stayed here many times since April- never an issue once during those stays. Very helpful with my co workers and treats us just like family!

Review collected in partnership with Hilton Garden Inn
Thank kristinmariet
Response from General M, General Manager at Hilton Garden Inn Chicago Midway AirportResponded 7 August 2017

kristinmariet, Thank you for taking the time to review your recent stay. We're so happy to know it's always a great hotel experience for you! We enjoyed your visit and look forward to welcoming you back again soon.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 182 - US$ 345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 182 - US$ 345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (22)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
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johanna2004
20 February 2018|
Answer
Response from C1870CNdaves | Reviewed this property |
Shuttle runs continuously. Call the hotel to check on parking.
0
Votes
blainedmello
12 December 2017|
AnswerShow all 3 answers
Response from Tim M | Reviewed this property |
The Hotel has a shuttle that runs hourly to the Midway Airport.
0
Votes
Smamer
15 August 2017|
Answer
Response from mark m | Reviewed this property |
$17 pe day
1
Vote
Room Tips
"Don't stay on the ground floor. Lots of foot traffic."
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"Plenty of food choices close by"
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"Choose a room prior to check-in, upper floors facing Midway Airport."
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"Odd number rooms are quieter."
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