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TownePlace Suites Pocatello

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157 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Salt Lake City, Utah
Reviewed 2 days ago NEW

Reserved a room at hotel for 3 days in Jan. First day great check in, room clean. The next morning you know the bed is wore out and the sheets are old and will not stay on the deep pocket mattress. 2nd day came home and no one had been in to clean or pick up the piles of wet...

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Helpful?
Thank doinstuff
Reviewed 5 days ago NEW

I travel a ton for my work, and I almost always stay at Marriott's. They are usually consistently clean, nice enough, etc. However, I must say that the Pocatello TownPlace was a couple of notches higher than other hotels, with clean, comfortable rooms and a very accommodating staff. A special thumbs-up to Justine at the front desk for her great...

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Helpful?
Thank Brian W
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Brian W Thank you so much for taking the time to review our hotel. We greatly appreciate your kind words regarding your stay with us. I will pass on your compliments to the staff here, as well as Justine for offering great customer service! Thanks for staying with us we look forward to seeing you again soon!

Reviewed 1 week ago via mobile

I have been staying her for 18 months, twice a week, I love the staff, Justine, Jeff, Deb and Jordan are always there to great with a smile, even the maintenance and house cleaning employees are the to help with a smile, great family atmosphere....

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Helpful?
Thank Jaren C
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Jaren C, Thank you so much for taking the time to share your kind words with other travelers. We appreciate being recognized for offering wonderful service. We will share your feedback with the staff and look forward to seeing you again soon.

Tempe, Arizona
Reviewed 1 week ago via mobile

It's worth every penny The hotel is on a small hill top that elevates the beauty of the town and the rooms face towards the snow cap mountains and the peaceful town of Pocatello. If you want inspiration this is the place to stay. Great hotel staff as well

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Helpful?
Thank aravi392
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Aravi392, Thank you so much for taking the time to review us on TripAdvisor! We are really lucky to have the beautiful mountains surround us. Very green in the spring; and as you mentioned snow capped in the winter! I'm happy to hear you had a great stay and I look forward to your next visit.

Provo, Utah
Reviewed 13 December 2016

I was driving alone from Montana to Utah when I hit black ice, spiralled down the freeway and then went into a ditch in the median where I rolled over at least once, maybe more. I showed up at this hotel pretty cold and disheveled at about 1 am. Bradley at the front desk was extremely courteous and helpful and...

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Helpful?
Thank cotterharris56
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Cotterharris56, Thank you so much for sharing your thoughts about our hotel! I really appreciate your kind words about Bradley and Deb. More importantly, I am happy to hear you are well, and apologize for the loss of your vehicle! I wish you a happy and safe holiday season!

Arlington Heights, Illinois
Reviewed 27 November 2016

I'm giving TownePlace 5 stars for multiple reasons . First, this is a beautiful hotel that I believe was recently remodeled or may be relatively brand new. Very clean and well designed rooms for me, my wife and 12yr old twins to stay in. Good breakfast choices available down stairs and an easy location near the highway and university. The...

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Helpful?
Thank Pete T
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Pete T Thank you so much for your kind words about our hotel! I am sorry to hear your trip was off to a rough start, but glad things worked out and that you had a place to stay with your family! We do our best here at TownePlace Suites to ensure rooms are comfortable and clean and staff is...

Reviewed 14 October 2016 via mobile

We stopped here last minute during our road trip. Extremely friendly staff. Breakfast in the morning was plentiful. The room was well furnished with a mini kitchen. Beds were comfortable and the room was quiet. Easy to find off the interstate.

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Helpful?
Thank SusanEmiko
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

SusanEmiko- Thank you for taking the time to write a review about our hotel! I'm glad you enjoyed your stay and found the room to be comfortable! We work hard to have clean rooms and a friendly staff and I am very happy you were able to see this during your visit!

Boise, United States
Reviewed 12 October 2016

I find staying at the TownePlace suites is nice because of the kitchenette and full refrigerator. The rooms are comfortable and spacious. The breakfast is convenient and they have a good selection on items.

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Helpful?
Thank Andrea P
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Hello Andrea P! Thank you so much for sharing your thoughts about our hotel! I am happy to hear you enjoy your stays with us at TownePlace! We look forward to seeing you again in the near future!

Gold Canyon, United States
Reviewed 10 October 2016 via mobile

The exterior needs a real cleaning. Dog poop all around the outside. Grounds littered. Beds are awful, sheets easily pull out. Rooms and lobby were clean. Staff helpful. We have stayed before but won't be going back unless they get new beds and sheets.

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Helpful?
Thank Kayla C
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Kayla C, Thank you for your feedback on TripAdvisor! We do work hard to keep the hotel clean but appears we may have neglected the outside! I will share your feedback with my maintenance team so our facility will be clean inside and out! I will also share your feedback with housekeeping to remind the team to ensure sheets are...

Seattle, Washington
Reviewed 26 September 2016

We have stayed here a few times, generally enjoy our stays here. This year we opted for a suite, and despite my Marriott profile indicating preferences of high floor & extra towels, neither of my requests were honored. The front desk put me on the second floor (of four) and when i asked for a higher floor room i was...

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Helpful?
Thank sumnereli
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Thank you so much for taking the time to review us on TripAdvisor! I am very sorry to hear of the noise issue you experienced during your stay. I understand how important a good nights rest is. Thank you for reminding us to always double check requests of our loyal Marriott members!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about TownePlace Suites Pocatello

Address: 2376 Via Caporatti Dr, Pocatello, ID 83201-5095
Region: United States > Idaho > Pocatello
Price Range: ₹ 8,398 - ₹ 12,221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Pocatello 2.5*
Number of rooms: 93
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Questions & Answers

Questions? Get answers from TownePlace Suites Pocatello staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont stay here”
 of 5 bubbles doinstuff, 20 Jan 2017 | Read review
“High floor and away from the road”
 of 5 bubbles sumnereli, 26 Sep 2016 | Read review
“Dont go there!”
 of 5 bubbles Vaxjo1111, 27 Jun 2016 | Read review
“I like the top floor. The rooms aren't very sound proof.”
 of 5 bubbles kelleyb6706, 21 May 2016 | Read review
“They allow dogs here and there was a large german shepard above us; they played ball with him in the evenings.”
 of 5 bubbles Panama2021, 11 May 2016 | Read review
5 of 5
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