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We recently stayed there while attending a soccer tournament in town and overall was happy with our stay. We weren't familiar with the Candlewood brand so this was a new experience for us. We were a little surprised that there is room service only 1...More
Response from IHGService, Guest Relations Manager at Candlewood Suites BoiseResponded 13 July 2016
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff, laundry facilities and internet connection. On the other...More
They only had single queen beds available when we arrived. No hot breakfast, no maid service, the floors were so dirty you had to wear shoes or your feet would turn black. Exteriors doors did not lock.More
Response from IHGService, Guest Relations Manager at Candlewood Suites BoiseResponded 22 July 2016
Thank you for taking the time to write a review of our hotel. It is regrettable that some of our amenities and services did not live up to your expectations. Please give us the opportunity to regain your faith in us and follow...More
desk staff needs some training in guest service like attending to them acknowledgement would be helpful, a headhousekeeper to check rooms
My 15 year old Granddaughter found a 5th of Jim Beam in the cabinet
seems if your not a 20 something male you are...More
Thank D W
Response from CWSBoise, General Manager at Candlewood Suites BoiseResponded 27 May 2016
Thank you for taking the time to let us know how your stay was and how we can improve. My deepest apologies we did not exceed your expectations. This is not a normal error that occurs in our hotel. We take pride in making sure...More
Staying in this hotel was such a pleasure. The room was big enough for me and my dog. The bed was oh so comfortable and the kitchen was an amazing convenience for a traveler. The entire staff was friendly and eager to please.
Right across the street from the mall. Lots of dining option and entertainment. Hotel was amazing. Very clean, friendly staff, and the rooms are great. Plus full size kitchens! Oh the breakfast was also a huge bonus. I was not expecting that. Highly recommend
Thank R M
Response from CWSBoise, General Manager at Candlewood Suites BoiseResponded 9 May 2016
Thank you for taking the time to let us know how your stay was! We appreciate your business and look forward to serving you again soon. Safe travels!
Response from CWSBoise | Property representative |
Thank you for your question! We have full kitchens with a stove top only. We do provide toaster ovens at your request. Please let us know if you have any thing else we can assist you with. Have a great day!
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"We had room 111 which was right off the lobby so very convenient to parking and directly across from the..."