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Heritage Hotel

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1 room 2 adults 0 children
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Heritage Hotel
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65 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Johor Bahru, Malaysia
Reviewed 10 February 2017

Strategic location, located at Central Tawau, within easy walking distance from the minibus station, banks, supermarkets, restaurants, and bars. Non existent free WiFi. Hotel blamed the unusable free WiFi on TM Fair Usage Policy, which is not true at all. I have never experienced this problem at any other hotels in this area (I have stayed in 3 other hotels...

Thank SSTeoh
Reviewed 1 November 2016 via mobile

I stayed here for one night before continuing my journey to Semporna with the final destination to Mabul Island. I booked the hotel through Trip Advisor & upon check in, I realised that my credit card was not charged by Expedia when I made my booking & the hotel would collect from me instead. My bad as I didn't check...

Thank Radzi Y
Reviewed 19 October 2016

Stayed here on 3rd floor, facing the road. The view was nice....can see the activity going on day and night. Well, the decoration quite old, but the cleanliness is there. The space of the room quite small but its okay if you just wanna crash after a long journey from Tawau Airport. On the breakfast part, the reception only give...

3Thank Baharuddin A
Alexandra, Victoria
Reviewed 3 October 2016

We stayed two nights. The room was good, bed okay, bathroom was Asian clean. (They need to learn about scrubbing brushes and Ajax to combat the tropical mildew.) Wifi here is almost non existent. Not available in rooms, flakey in the foyer. I don't know if the problem was area wide or just the hotel. Staff were friendly and helpful....

Thank AndyM3714
Reviewed 27 September 2016

Very average hotel, really nothing special. The room was pretty decent sized although a big empty, but had a great big double bed - very comfortable! WiFi was pretty terrible, and I had to sit in the hallway to search for flight tickets. I tried to use their business center too, but even there the internet was horrendous. Breakfast was...

Thank Sebastian N
Reviewed 28 August 2016 via mobile

I have stayed in countless hotels around the world and this was one of the nicest. It is very conveniently located with most of the major sites and many restaurants within pleasant, easy walking distance. My room was of average size, furnished to a high standard, very clean and with plenty of storage space. The bed was comfortable.

1Thank Wael S
Kota Kinabalu, Malaysia
Reviewed 25 August 2016

I have stayed in this hotel more often than any other hotels in Tawau due to it's location and comfort. My recent visit was for three nights initially. I booked the superior twin room, non-smoking. Traveling by road from Kota Kinabalu for 6 hours via the Keningau-Tawau route, we arrived the hotel about 3.30pm. Front-counter was pleasant and checking-in was...

1Thank DisneyLai
Perth, Australia
Reviewed 23 August 2016

We only stayed one night so maybe we weren't given the best room available but the place really needs a renovation. The room was dark with haphazard, dated furnishings. The bathroom was in mediocre condition with discoloured grouting and showerhead. On the good side, the king size bed was clean and very comfortable. The air conditioner worked adequately. Wifi was...

Thank BoyFromOzz
Reviewed 3 July 2016

Stayed there for 1 night wile in transit to Mataking Resort - same owners. Old fashioned and rooms very basic. Not a boutique hotel as advertised. Don't pay for the breakfast! It's not in the hotel but on a 2* asian restaurant located in from of the hotel.

1Thank Miguel R
Petaling Jaya, Malaysia
Reviewed 20 May 2016 via mobile

Strategic location - at the town center. Room rate with breakfast, served at a restaurant across the hotel, quite nice but too simple choices. Room itself is clean and nice. Courteous and helpful staff. Wifi provided for free in rooms.

Thank MunaZaen

39 photos of this hotel

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Bathroom (8)
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Other (4)

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All Management Photos (12)
Room/Suite (4)
Hotel & Grounds (4)
Business Centre/Function Rooms (3)
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  • Breakfast included
  • Free High Speed Internet ( WiFi )
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Heritage Hotel,Tawau is the one hotel choice for the discerning business travelers to Tawau. Heritage Hotel is a charming hotel that exudes the warmth and class in the heart of Tawau commercial center which promotes emotional contact between our valued guest and the hard attributes of the building, Heritage Hotel has 88 stylishly designed with tropical theme, modernism and spacious and comes with all the modern and unique rooms, which each characteristic of rooms base on value guest demands. Complete with in room amenities, evening guest rooms turn down service, coffee & tea making facilities, smoking and no smoking floors, space corridors in every floors, wireless internet accessible at lobby, special designed room for the disable, 24 hours CCTV and security service. The Hotel caters 3 completed luxurious and modernism conference rooms designed and ideal for variety of business seminars, exhibitions, product launching and also education intakes interview.At Heritage Hotel everyone can focus on what important while we take care of the rest. Whether it is for business or leisure, WE, Heritage Hotel is your heaven from stress and hectic schedules. ... more   less 

Additional Information about Heritage Hotel

Address: Heritage Hotel Jalan Bunga, Tawau 91000, Malaysia
Region: Malaysia > Sabah > Tawau Division > Tawau
Price Range: ₹ 1,440 - ₹ 1,768 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heritage Hotel 2.5*
Number of rooms: 88
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Also Known As:
Heritage Hotel Tawau
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hotel staff and other travellers.
1 question
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Questions? Get answers from Heritage Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floor facing to the road, so you can see the night life going on”
 of 5 bubbles baharuddina2016, 18 Oct 2016 | Read review
“Ask for a non-smoking room if you don't smoke. Rooms facing the back of the hotel may be quieter.”
 of 5 bubbles DisneyLai, 25 Aug 2016 | Read review
“Ask to inspect rooms first if possible.”
 of 5 bubbles BoyFromOzz, 22 Aug 2016 | Read review
“In transit in Tawau”
 of 5 bubbles miguelr341, 3 Jul 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles 824JenniferW, 25 Mar 2015 | Read review
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