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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

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#13 of 34 Hotels in Valdosta
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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194 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

My husband and I recently stayed at this Holiday Inn Express in Valdosta, GA for my birthday. He mentioned to the staff that it was my birthday. Every staff member we came in contact with made my day so special! I was wished a happy birthday at the front desk; by a housekeeping staff member; by an executive staff member... More 

Helpful?
Thank Reallyreally1
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

It was a delight for us to be able to help celebrate your birthday! Thanks to you and your husband for choosing to spend some of your special day at our Valdosta Holiday Inn Express. We hope to serve you again soon! Happy Birthday! Ty O'Steen General Manager More 

Florida
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

If you are looking for a place to stay off of I-75 and you are in the area this is a nice hotel, with a basic free breakfast, remember the breakfast is free, so enjoy it and don't complain about it. The room was clean, fresh and comfortable. The shower was okay, plenty of hot water but water pressure was... More 

Helpful?
Thank Chef2017
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Chef, Thank you for staying at our Holiday Inn Express while you were traveling through Valdosta, and thank you for sharing your recommendation! I will have our maintenance team research the water pressure issue you noticed immediately, and we should have it in great shape the next time you pass our way. Thank you again! Ty O'Steen General Manager More 

Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We were just passing through and needed a place to sleep for a couple hours. The room was nice. Loved that each person had a choice of soft and firm pillow and they were marked. The room had a Keurig coffee maker in the room. Didn't care for the coffee that they had though. We left before breakfast was served,... More 

Helpful?
Thank Dwkerux
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Although it was great to serve you, we wish you could have stayed a bit longer! Thank you for spending a few hours at our Holiday Inn Express in Valdosta, though. We are happy to know you enjoyed our pillows and glad our morning coffee and breakfast items started the rest of your trip well. Please come back again! Hospitably,... More 

Fort Myers, Florida
Level Contributor
121 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 October 2016 via mobile

Being in the area for business I was looking for a quality "known" brand hotel. Holiday Inn Express did not fail to deliver. The rooms were clean and large. The front desk staff was very attentive and willing to please. The breakfast was full and they even have an evening Managers Mixer in the evenings with free drinks and snacks.... More 

Helpful?
Thank Ryan G
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Ryan, We are delighted to know that we met all of your expectations at our Holiday Inn Express, and we thank you for staying with us while you were in our area for business. It was a pleasure to serve you, and we look forward to doing so again the next time you're in Valdosta! All the best, Ty O'Steen... More 

costa rica
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 October 2016

Hotel was clean and quiet. We stayed here on a stop over on our way to Disney. Good size room, comfy beds. It's located right off 75 so convenient to get back on the road. We walked across the street to eat dinner at Fazoli's. We did not partake in the free breakfast at the hotel, but rather walked to... More 

Helpful?
Thank lagringa420
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for spending the night at our Valdosta Holiday Inn Express on your way to Disney! We are happy to hear you enjoyed our clean and quiet hotel, and we look forward to welcoming you back the next time you head our way. Best regards, Ty O'Steen General Manager More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2016

We originally booked two nights and the service was so great that we decided to stay for four nights. They give you a full breakfast and we even had one of the server Jennifer Dawson who went above and beyond to make my husband grits one morning which made his day. Will definitely stay here again.

Helpful?
1 Thank Candice L
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Candice, It was wonderful to host you at our Holiday Inn Express! Thank you for extending your stay a few days and for sharing your great review. I'll be sure to let Jennifer know how much you appreciated her efforts. Please come back and see us again soon! Warm regards, Ty O'Steen General Manager More 

East Dublin, Georgia
Level Contributor
8 reviews
Reviewed 25 September 2016

I only booked this hotel because family had a block of rooms for wedding guests,and so glad I did!!From time of check-In with professional,friendly,Rachael & Chris to check-out with another Rachael in housekeeping bidding my family & me a fond farewell, this was a wonderful experience!Our suite was spacious,clean,and very tastefully decorated.The beds and pillows were the most comfortable of... More 

Helpful?
Thank lowepressure
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

We are very pleased to hear how much you enjoyed your time at our Holiday Inn Express! Thank you for giving us a try while you were in Valdosta for a wedding, and thank you for taking the time to share your great review. We look forward to welcoming you back the next time you head our way! All the... More 

Level Contributor
292 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 24 September 2016 via mobile

My husband and I stayed here for the night while we were traveling. The hotel was nice and check-in was easy. The breakfast in the morning was good but it is never really hot. We stayed at two HIE on this trip and both breakfasts were less than hot. The staff was very friendly.

Helpful?
Thank lakelovinglady
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Although we are happy to know you enjoyed the great staff at our hotel, I am very sorry that our breakfast did not meet your expectations. We should always offer a hot and tasty breakfast to start the day, and I will work with our team to understand why we fell short and what we can do to improve. I... More 

1 review
Reviewed 23 September 2016

I live out of hotels quite a bit, my choices range from the Ritz Carlton, through Renaissance, all the way to the HiEx. I must say, by far and wide, the commitment of this hotel's team to achieving excellence within their segment is incredible. I stay here pretty regularly and I am constantly and consistently amazed at the friendliness of... More 

Helpful?
Thank Ernie P
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Ernie, Thank you for continuing to stay at our Holiday Inn Express when you come to Valdosta! It's always a pleasure to welcome you back, and we are delighted to know how much you enjoy our great team. We look forward to serving you again many more times in the future! Our very best, Ty O'Steen General Manager More 

2 reviews
Reviewed 18 September 2016 via mobile

Georgia, the assistant manager, is wonderful!!! Made us feel welcome, and honesty was there to help in any way. We had just had an awful experience at a nearby Inn, and she was a ray sunshine. Very welcoming! The room is beautiful, clean, and very comfortable. Thank you for making our stay in Valdosta a memorable one.

Helpful?
Thank Lori R
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Lori, It was a joy to serve you at our Holiday Inn Express, and we thank you for staying with us while you were in Valdosta. Thank you, as well, for your kind comments about Georgia. She will be thrilled you were happy with her efforts, and I will certainly share your praises with her. Thank you again, and we... More 

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Near Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Valdosta, GA is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Valdosta hotel. We are also nearby historic downtown, Valdosta State University(VSU), Rainwater Conference Center, Moody Air Force Base and Valdosta Regional Airport. Close attractions include Wild Adventures, Valdosta Colonial Mall and area Cinemas. You ll find comfort and friendly hospitality at one of the most convenient locations in Valdosta. The new Holiday Inn Express & Suites Valdosta Colonial Mall are waiting for you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 N Saint Augustine Rd, Valdosta, GA 31601-3536
Region: United States > Georgia > Valdosta
Price Range: ₹ 7,023 - ₹ 9,887 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta
Hotel Style:
#9 Family Hotel in Valdosta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and other travellers.
1 question
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Dunlap, Tennessee
3 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The next exit south off the Interstate are less expensive hotels that have good ratings.”
 of 5 bubbles Dwkerux , 2 Nov 2016 | Read review
“All rooms are great!”
 of 5 bubbles 514erniep, 23 Sep 2016 | Read review
“We like upper floors with a town view; never had a noise problem”
 of 5 bubbles MissDixieDelight, 2 Jun 2016 | Read review
“I was on the 4th floor facing the highway.”
 of 5 bubbles NJBarrett, 3 Apr 2016 | Read review
“Ask for a room on the side away from the highway. We heard trucks pounding down the road during the night. No noise from the hallway”
 of 5 bubbles jbrantmeier, 31 Mar 2016 | Read review
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