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Courtyard Atlanta Northlake

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142 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Atlanta Northlake
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Showing 140: English reviews
Atlanta, Georgia, United States
Reviewed 13 June 2016 via mobile

This hotel is a hidden gem in Tucker, Georgia. The renovations are spectacular and the service is even better. Miss Hannan at the Front Desk was more than accomodating. I experenced an issue with the A/C and the engineer Tucker was very good to me and relocated me to another room. The Bistro was wonderful and the food was great....

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Helpful?
Thank Cedrick T
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Cedrick T, Thank you for your 5 star review and for taking the time to provide us with your feedback. We are excited that your stay was exceptional and we hope that you will return for future visits. Again, thank you for being a loyal Marriott Guest! Eniska S. Triplett General Manager

Reviewed 12 June 2016 via mobile

Check 11:45 PM could've done without the Clerk telling me they were overbooked, when we were in the bed was comfortable it was clean , sliding door to the pool area. I was a little surprised that there was no compliment entry breakfast. Convenient location as I was able to walk to my meeting

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Helpful?
Thank Jlbod
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Jlbod, Thank you for taking the time to provide us with your feedback as it will assist us in improving guest stays and allow for 100% satisfaction. We know that some amenities are very important and breakfast happens to be on the top of the list. While we understand this, the Courtyard does not provide complimentary breakfast to guest...

Thompson s Station, Tennessee
Reviewed 10 June 2016 via mobile

I was here for work. Everyone spoke and asked if I needed anything. My room was clean and equipped with everything I needed. The bed was very comfortable and the hotel is quiet. Everyone was friendly and helpful. They went above and beyond expectations to make sure my stay was great and it was!

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Helpful?
Thank Teacher2800
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Teacher2800, Thank you for your 5 star review and providing us with your valuable feedback. We are excited that your stay was exceptional and look forward to your future visits. Eniska S. Triplett General Manager

Reviewed 7 June 2016 via mobile

Never visit this hotel again, room hot and cold, bugs in room, spot in carpet, three towels when the room for four people, half a roll a tissue in bathroom, have one ice machine on back side of hotel, no pool towels, smoking going on around pool management didn't say nothing, loud music, and more ...........then they put a $100...

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1Thank breeding98
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear breeding98, Thank you for your feedback and we are sorry that you do not agree with our decision to charge smoking fees when guest do not adhere to the "No Smoking" policy posted throughout the hotel. Marriott hotels promote a smoke free environment to all of our guest and the policy is strictly enforced. Again, we apologize if this...

Frederick, Maryland
Reviewed 30 May 2016

On the way back from picking up a motor cycle in Florida we used the Courtyard in Tucker as a quick overnight stop! The first time there was a burning smell in the hall, since I own a mechanical contracting company I smelt like an electric motor burning to me. I notified the front desk and helped the desk clerk...

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Helpful?
Thank bpm5515
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear bpm5515, Thank you for your valuable feedback we are happy that you enjoyed your stay and look forward to your next "overnight" visit in the Greater Atlanta area. Also, we appreciate your assistance with the unit and its always nice to have a expert staying with us! Again, thank you for being a loyal Marriott Guest! Eniska S. Triplett...

Jacksonville, North Carolina
Reviewed 28 May 2016 via mobile

My family and I have stayed here numerous times through the years. We've watched staff and fashions come and go. With this perspective in mind, I think the Northlake Courtyard is in a pretty good spot for value versus price. The facility is in good police and maintenance. The pool and the workout room are clean and the patio furniture...

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Helpful?
Thank Duchifat91
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Duchifat91 Thank you for your valuable feedback we appreciate customer feedback as it will assist us providing exceptional service to our guest. In an effort to deliver newer and more innovative amenities the Courtyard Brand has incorporated a fresh concept that offers not only Starbucks but food selections that include healthy choices as well as the most requested items....

new jersey
Reviewed 20 May 2016

Spent 2 days here for business. Many issue big disappointment for a Marriott property. Check in was easy except hotel did not have prepayment on record even though it was later confirmed to be there. I was on the first floor in a Disabled Room-would have liked to been told! Hated it! noisy air conditioner. No hair dryer in room-called...

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Helpful?
Thank jjvac
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear jivacc, Thank you for taking the time to provide us with your feedback, I will share this information with the staff to ensure that we are consistently providing exceptional service for every guest and every stay. We apologize for any issues you experienced during your stay and it is our hope that you return and allow us to change...

Clearwater, FL
Reviewed 15 May 2016 via mobile

The staff at this hotel was friendly and the room was clean. Everything in the room functioned as expected. The downfalls and reason for loss of stars was that the room was missing the trash can, there was no free breakfast, and there was a party going on downstairs in the conference room that was very loud until midnight. Avoid...

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Helpful?
Thank harrington101
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear harrington101, Thank you for providing us your feedback on your recent stay and we appreciate the input as it will assist us in providing exceptional customer service to our guest consistently. Please accept my apology for any issues you experienced and I hope that you will return for future stays and allow us an opportunity to change your view....

Reviewed 13 May 2016 via mobile

As parents of the bride, we arrived a day before the rest of the out of town guests. Some people had registered with the block of rooms and others registered on their own. The registration person,Tamika, could not have been more helpful in updating all the guests who were to receive gift bags. Hotel was clean and quiet, with several...

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Helpful?
Thank Slpret
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Slpret, Congratulations on your daughter's wedding and we wish them well. We are excited that your stay was good and that all your guest were taken care of. We strive to consistently provide exceptional service and it looks like we met those expectations. Thank you for being a loyal Marriott Guest! Eniska S. Triplett General Manager

Reviewed 11 May 2016 via mobile

Second time I stayed at this hotel. Both times came with a room ac problem. Front desk clerk did not want to hear it. Will not be coming back to this place again! This place did not feel like a Marriott property. No elevator in this hotel! Such a disappointment!

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Helpful?
Thank Barbara C
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Barbara C, We apologize for any issues that you experienced during your stay. It is our goal to provide exceptional service 100% of the time and we failed to do this. I would like to invite you to return and provide us an opportunity to change your view. Please email me to discuss your concerns I would love to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will appreciate our spacious guest rooms, improved work space and complimentary high-speed internet access. Visitors in town for meetings will appreciate our 1,356 square feet of event space and on-site catering service. The hotel is located accross from Northlake Mall, with a lot of restuarants and shopping within walking distance. ... more   less 

Additional Information about Courtyard Atlanta Northlake

Address: 4083 Lavista Rd, Tucker, GA 30084-5206
Region: United States > Georgia > Tucker
Price Range: ₹ 7,171 - ₹ 11,473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Northlake 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Courtyard By Marriott Atlanta Northlake Hotel Tucker
Courtyard Hotel Atlanta Northlake
Courtyard Tucker
Tucker Courtyard
Tucker Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Atlanta Northlake staff and other travellers.
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Questions? Get answers from Courtyard Atlanta Northlake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to restaurants and stores(walking distant).”
 of 5 bubbles kydd04, 12 Jan 2017 | Read review
“First floor or stay somewhere else.”
 of 5 bubbles ebknott, 14 Oct 2016 | Read review
“You want a first floor room facing the pool. See picture.”
  • Toiletries did NOT include bath soap.
  • Fridge filled with previous guest's doggie bag. YUM!
  • Coffee maker in room with coffee that DOESN'T FIT.
  • A gift at the bottom of the bed (Cheerio)
 of 5 bubbles Secondtimothy, 17 Jul 2016 | Read review
“Bring your own sheets”
 of 5 bubbles Road_Less_Traveler14, 14 Jul 2016 | Read review
“Courtyard rooms are really nice.”
 of 5 bubbles 970bethj, 23 Jun 2016 | Read review
5 of 5