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The employees were all great including the manager. They tried super hard to make me happy.
Doors in the rooms didn't shut properly. The elevator was falling apart. The dining area was in complete disarray. The chemical smell in my room was so bad I...More
Response from Kavita P, General Manager at Holiday Inn Express Hotel & Suites ThomasvilleResponded 29 December 2015
Thank you for your candid feedback. Once again, I am really sir that we weren't able to get rid of the smell from the room with different fragrance. As for the elevator situation, I did get the elevator company to come out to repair the...More
My fiancé and I stay here when we both need to get FAR away from city life (NYC). This is our third visit to Thomasville, second stay here (HI) and by far, the most enjoyable. If you choose this hotel as your 'get away', make...More
Thank Cileane W
Response from Kavita P, General Manager at Holiday Inn Express Hotel & Suites ThomasvilleResponded 11 December 2015
Thank you for your candid feedback. I am happy to hear that Pamela was able to make your stay a enjoyable and pleasant one. At Holiday Inn Express we strive to make your stay enjoyable and a home away from home experience. I am glad...More
We had a high school football game about an hour and fifteen minutes away. We decided to stay here overnight. We have never had an issue staying at HI Expresses in the past. Check-in went well. The clerk was very friendly. The room was as...More
Response from Kavita P, General Manager at Holiday Inn Express Hotel & Suites ThomasvilleResponded 6 November 2015
Thank you for your candid feedback. I am sorry for the issues you faced at out facility. We have gone back to the bathrooms and made sure there wasn't any molds mentioned. I am sorry for the pancake machine not working that day. We have...More
I am a capitalist so I get it to up the price during an event but this hotel took the prize. 250$ a night for the Sunbelt Expo. The only way to stop that is to not use thus particular hotel anytime you are in...More
Thank Scott G
Response from Kavita P, General Manager at Holiday Inn Express Hotel & Suites ThomasvilleResponded 28 September 2015
Thank you for your candid review. I am sorry about the price being too high for you. Our pricing is based upon on the competition rates and amenities that we offer, as well as the event that occurs that day.
i have stayed at this hotel since it opened. The location is ideal for me. The rooms are due for an update. I could not close the bathroom door due to a broken threshold. The staff are friendly and helpful. I will keep this hotel...More
Thank Robert H
Response from Kavita P, General Manager at Holiday Inn Express Hotel & Suites ThomasvilleResponded 16 September 2015
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We have gotten the threshold fixed and we are fixing to go into renovation pretty soon. We appreciate your comments and will share these with our team so that...More
US$ 124 - US$ 189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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