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Residence Inn Atlanta Cumberland/Galleria

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#4 of 13 Hotels in Smyrna
Certificate of Excellence
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120 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Atlanta Cumberland/Galleria
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Showing 120: English reviews
Denver, Colorado
Reviewed 29 June 2016 via mobile

My daughter and I stayed here one night in one of the Penthouse suites. It had a full kitchen and dining table and was very lovely. I found check in to go quickly and smoothly and the staff was friendly. My only real complaint is we requested a late check out and we were constantly bothered by housekeeping to see...

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Helpful?
Thank Lauren M
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for staying with us at the Residence Inn Atlanta Cumberland Galleria. Our large rooms and full kitchen are there all guest to use - for stays of 1 night or 1 week. We appreciate you sharing you experience. Thank you Philippa Monthrope

Grove City, Ohio
Reviewed 15 June 2016 via mobile

Check in was fairly quick. But certainly met with enthusiasm and a very cheery associate. The room was very clean, spacious, and comfortable. I was fine with the layout and found the living room and kitchen area to be quite pleasant. The morning breakfast was quite well stocked and had a very good selection of hot and cold selections. I...

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Helpful?
Thank FUL-QWVR
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for choosing Residence Inn Atlanta Cumberland Galleria, We are so pleased that your stay was enjoyable. We have very seasoned employees - they love hospitality and serving guests is their passion. Everyone chosen to be a part of our team is carefully selected. Hope to see you again soon. Philippa Monthrope

Reviewed 14 May 2016 via mobile

Just wanted to say that I was very satisfied with the service I received on my visit. The rooms were extremely clean, the staff was always willing to help out with every need, and the atmosphere was soothing and quiet! I would highly recommend this hotel for anyone who is seeking a place to stay! Exceeded all my expectations!

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Helpful?
Thank Tod046
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you so much for your positive review of the Residence Inn Atlanta Cumberland Galleria. We recently completed an update to our rooms and upgraded the wireless internet service. We appreciate your help in spreading the word about our hidden gem. Warm Regards, Philippa Monthrope

Between VPS & PNS
Reviewed 4 May 2016

My go-to place when visiting Lockheed-Martin in Marietta. Easy drive, 10 - 15 minutes from the hotel, as you're going the opposite way most of the commuter traffic is going. It's an older style Residence Inn but units have had a recent update. Room was good, bathroom a little small. Great, friendly staff. Will return in future visits. Be sure...

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Helpful?
Thank Nuttree
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for reviewing the Residence Inn Atlanta Cumberland Galleria. We are so pleased that you have chosen us as your home away from home. We are located close to the interstate, shopping, dining and walking distance to the new Sun Trust stadium where the Atlanta Braves will play starting in the 2017 season. Hope to host you again soon....

Reviewed 2 May 2016 via mobile

We stayed 3 nights in late April. The room was very clean. The space was good and the room was fairly quiet. Only downside was you can hear people walking on the floor above. Breakfast was nice with a good variety of traditional and included healthy choices. The staff was excellent and very helpful.

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Helpful?
Thank Mo11k
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for reviewing our Residence Inn Atlanta Cumberland Galleria. We are so pleased that your family enjoyed their stay. Our large studio studio are much bigger than the average hotel room and gives your whole family room to relax. Hope to host you again in the future. Philippa Monthrope

Memphis, Tennessee
Reviewed 19 April 2016

Upon arrival to the property I observed lots of non guests loitering on the property. Traffic would also enter property, people would get out of car go into a certain room or two, then leave. This pattern was taking place constantly with different cars/ people but the same rooms - hummmmm. I did report this activity to the front desk...

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Helpful?
Thank lifesavr65
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for taking the time to notify us of your observations. We have not any reports of unacceptable activity but will continue to monitor the grounds. Thank you for your loyalty to our brand. Philippa Monthrope

Fremont, California
Reviewed 19 March 2016

We stayed for 3 nights at this Residence Inn. It's nice that it's in "quads" that have only 2 or 3 stories in each, and I like that concept. We stay in one in Torrance, California that is very similar. The difference is that the one in Torrance has a great breakfast. This one was decent the first day, but...

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Helpful?
Thank Teddy008
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for your review of Residence Inn Atlanta Cumberland Galleria. Our larger than average suites to make for a comfortable stay for one or many nights. We continue to work to ensure that our breakfast is replinshed throughout the breakfast period so that all guests can enjoy our free hot breakfast buffet. Thank you for choosing Marriott Philippa Monthrope

Saint Louis, Missouri
Reviewed 17 March 2016

I am generally not a fan of Residence Inns. I stayed here two weeks in-a-row for my business travels, and it was decent enough. But I would prefer a different brand of Marriott for travels. I had a lot of issues with the WiFi in my room; the signal was pretty bad in both of the rooms in which I...

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Helpful?
Thank DPF413
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you for posting this review and we have all maintenance issues that you recorded. Marriott does have several brands to meet all travelers needs. Our WiFi was recently upgraded to keep up with the demands of our tech savvy guests. Thank you for choosing our brand. Philippa Monthrope

Reviewed 9 March 2016

I spent March 4th thru 6th, 2016 at this hotel. The hotel parking lot was extremely clean, the workers were extremely friendly and helpful, and the hotel was amazing. It felt like home away from home. Will definitely revisit, with such nice staff. Thank you, Residence Inn.

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Helpful?
Thank Ang R
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

WoW! Thank you for such a heartwarming review of the Residence Inn Atlanta Cumberland Galleria! We don't take your satisfaction for granted and the entire team thanks you for the comments. We have just completed a remodel of all the guests rooms and the internet is upgraded as well. Hope you pick us on your return trip to Atlanta. Thanks...

Ann Arbor, Michigan
Reviewed 8 March 2016 via mobile

I ended up with a room with two bedrooms, two bath, a full kitchen and a nice living room....plenty of space for one! The room is clean and looks to have been remodeled recently. The parking is sufficient and the grounds are nice. Breakfast is included and is a complete buffet. There are free dinners certain nights of the week,...

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Helpful?
1Thank Chris B
pmonthrope, General Manager at Residence Inn Atlanta Cumberland/Galleria, responded to this review

Thank you so much for taking the time write a review of the hotel. Sounds like you enjoyed your upgrade to our loft penthouse suite. These rooms are large with king or queens beds, large kitchen and living room, three high definition televisions and two separate bathrooms. Thank you for helping us to spread the word. Hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our smartly designed suites offer comfortable sleeping areas with plush bedding along with fully equipped kitchens and free high speed internet access. Guests can take advantage of our outdoor pool and unwind at our evening socials offering complimentary beverages and food. ... more   less 

Additional Information about Residence Inn Atlanta Cumberland/Galleria

Address: 2771 Cumberland Blvd SE, Smyrna, GA 30080-3047 (Formerly Residence Inn Atlanta Cumberland)
Region: United States > Georgia > Smyrna
Price Range: ₹ 10,960 - ₹ 15,725 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Cumberland/Galleria 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Atlanta Cumberland Hotel Smyrna
Residence Inn Smyrna
Smyrna Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Atlanta Cumberland/Galleria staff and other travellers.
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3 months ago
Rio Grande, NJ
over a year ago
Rio Grande, NJ
over a year ago

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Questions? Get answers from Residence Inn Atlanta Cumberland/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“chose a lower level unit for those who have difficulty with stairs”
 of 5 bubbles NJVTEC, 21 Oct 2016 | Read review
“A little off the main highway I-75 but easy access and worth the time.”
 of 5 bubbles FloridaRetired, 25 Jul 2016 | Read review
“Second floor is a must if you're a medium to light sleeper.”
 of 5 bubbles Nuttree, 3 May 2016 | Read review
“The hotel wasn't loud; it was just the noise from people above us that made it difficult to get any sleep. Ask for a top-floor room.”
 of 5 bubbles Teddy008, 18 Mar 2016 | Read review
“Most beautiful hotel I've ever seen. Very clean as well.”
 of 5 bubbles 736angr, 9 Mar 2016 | Read review
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