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Comfort Suites At North Point Mall

11/06/2017 12/06/2017
1 room 2 adults 0 children
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Roswell, Georgia, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I came home to my apartment with an exploded water heater!! It was late at night and I was beat! My girlfriend got on line and found the Comfort Suites at North Point. This is a business class hotel convenient to many restaurants and shopping. From the minute I dragged myself through the front door the staff was courteous and...

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Helpful?
Thank Rob W
About Hotel's Favourite Review
qsnp, Front Office Manager at Comfort Suites At North Point Mall, responded to this review

Many thanks for your wonderful review!!!!!!!!!! Guest comfort and satisfaction is our bottomline........that we were able to....is a matter of pride for us.Needless to say...it will further motivate us to enhance your experience the next time around.........

Jerome, Idaho
Reviewed 2 weeks ago

Bad smell throughout hotel and room (perfumed cleaner to cover up who knows what). Black mold above bathroom door. Loud, unpleasant guests throughout hotel. Room door didn't close well & seemed very unsecure. Someone had picked their nose & wiped it on the ceiling. We had booked through Expedia last minute with their rating of 4/5. Don't believe it! We...

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Helpful?
Thank Sheryl B
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. We are truly sorry to hear your experience was unsatisfactory. However.....you exaggerate your words ....if any inconvenience ,you have to brought to my attention....and it is my responsibility to correct situation ..... also for loud guest ....that day football team stayed with us ....and we notified team coach about noise....as far as smell...

Reviewed 3 weeks ago via mobile

It was a really nice stay there, it was a two weeks stay and all the personal was very nice giving the attentions me and my partenrs needed. It's not luxurious​ but isn't lacking anything either. The manager always was asking what we needed and he even gave us 10 USD discount coupons for Buca di beppo, which is a...

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Helpful?
Thank Francisco A
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. Many Thanks for your kind words.....Once you are our guest......It is our responsibility to made you feel like your home .....we are glad to know you enjoy our hospitality ..... and do hope to see you again soon when you are around......Thanks.......Mike......GM

New Port Richey, Florida
Reviewed 4 weeks ago

After a very bad experience with the Ramada next door. The people at the Comfort Inn took great care of us. They were able to get us a room immediately and they had everything we wanted unlike the other place. The rooms and the hotel was very clean and all the staff was very friendly. The breakfast had a nice...

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Helpful?
Thank Nichole_Hayn1
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. I Must say thank you so much for giving us opportunity to serve you. We are glad your stay with us was exceptional, and look forward to having you back with us soon. Thanks Once again .........Mike ........GM

Covington, Georgia
Reviewed 23 April 2017

The staff was very friendly and helpful. The breakfast was awesome! My husband & I really enjoyed our staycation this hotel is in a great location nearby fun & restaurants. I would definitely recommend them to all my family and friends.

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Helpful?
Thank clarissaavery25
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. We are pleased to hear that your stay was exceptional, and do hope to have you back with us again soon.... mike

Dacono, Colorado
Reviewed 23 March 2017

Several times a year I find myself checking into an older Comfort Suites hotel in various states around the country, and have found that they are usually well maintained. This particular hotel is older but it is nicely maintained, and now under new ownership. I had the chance to meet the new owner on my stay last week and found...

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Helpful?
Thank Dan C
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and positive review . It was our pleasure to host you during your stay. We already execute our renovation plan, We are excited to see you again soon. Thanks again.........Mike.......GM

Atlanta, Georgia
Reviewed 6 February 2017

Thanks so much to the staff for their excellent service. Bijar was so helpful and considerate -- what a blessing after a long, strenuous day! I vote for her for employee of the year! Mike and the staff were so kind and willing to be accomodating to a weary traveler!! Thanks so much!

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Thank newtripadvis0r
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. You are our valued guest and your satisfaction is our responsibility & top most priority , We are pleased to hear that your stay was exceptional, and do hope to have you back with us again soon!

A TripAdvisor Member
1 review
Reviewed 2 February 2017 via mobile

Needs to be updated...management nice but not very helpful...spent most of my relaxing night dealing with TV issues...the TV did not work, then the remote did not work...then only a few of the channels were accessable...not the normal channels you get at every other hotel and I've stayed in many all over the US...will not come back...next door are more...

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Thank A TripAdvisor Member
qsnp, Guest Relations Manager at Comfort Suites At North Point Mall, responded to this review

At the outset,our profound apologies for the unsatisfactory experience you had at our hotel........in fact i offered to change your room right away.......however the t.v. was working except that a previous guest had used a gaming console and that had to be adjusted....... However we deeply regret the fact that you could not enjoy the channels of your choice but...

Dublin, Ireland
Reviewed 26 January 2017

I travel a lot and whilst visiting Alpharetta I sought a hotel that was comfortable, clean and not noisy. Comfort Suites At North Point Mall is a great hotel and one I will re-visit in the future. The hotel is clean, the bed is very comfortable, the room is spacious and there is high-speed internet (average around 40MB) available throughout...

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Helpful?
Thank noleybaby
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. We are pleased to hear that your stay was exceptional, My staff truly Rewarded today for their hard work and dedication by getting five star review from you . Million ......Thanks .....for True and loyal Feedback .... and do hope to have you back with us again soon!

Atlanta, Georgia, United States
Reviewed 20 January 2017

I was planning a 50th birthday for my Husband and decided to call around local hotels in the area. My call was answered by Sohan the front desk manager, Sohan was very professional, excellent customer service, he sold the property very well and explained amenities that would be offered by the hotel, as i had not made my mind up...

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Thank Nakulu M
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. We are pleased to hear that your stay was exceptional, and do hope to have you back with us again soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
we are located less than 1 mile from exit 8 off GA 400 here in Roswell. We are less than 5 minutes from North Point Mall and the Verizon Wireless Amphitheater. We are all an interior corridor, all suite, non smoking hotel along with a free full cooked breakfast, along with free wifi , on site work out and meeting space for up to 150 people. ... more   less 

Additional Information about Comfort Suites At North Point Mall

Address: 3000 Mansell Rd, Roswell, GA 30022
Region: United States > Georgia > Roswell
Price Range: ₹ 6,200 - ₹ 11,884 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites At North Point Mall 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites At North Point Mall Hotel Alpharetta
Comfort Suites Alpharetta
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Questions & Answers

Questions? Get answers from Comfort Suites At North Point Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the front of the hotel and we never heard the traffic until we stepped outside.”
danjan98, 22 Mar 2017 | Read review
“I stayed in 134 which was very quiet”
noleybaby, 26 Jan 2017 | Read review
“327 was a great, comfortable and quiet room for 3 friends.”
I7731GRdavidt, 24 Oct 2016 | Read review
“I'd avoid a room on the front of the hotel facing the busy road traffic”
LCA1108, 14 Oct 2016 | Read review
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