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BEST WESTERN PLUS Reading Moat House

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676 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Moffat, Scotland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We were upgraded to an executive room being BW members. The room we were given had low wooden beams that basically get in the way, other than that it was OK. We were woken up at 6.30 by music playing somewhere near and a phone call stopped it quickly so I suppose it might have been the kitchen.

Helpful?
Thank LawsonD
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We have stayed at this hotel a couple of times now and each stay has been great. Having stayed in both the standard and executive rooms we have found the rooms very clean and adequately equipped with all you need. The hotel itself is clean and the staff very helpful and friendly, lounge bar area nice and cosy and a... More 

Helpful?
Thank Markandrew000
Surrey, United Kingdom
1 review
Reviewed 2 weeks ago

Well, getting no answer on the phone at reception 2 days before checking in should have been our first concern ! The room was reasonable and clean, but on return from our night out we went to the bar for a night cap to find a queue of people waiting at the bar ! 3 people behind bar but only... More 

Helpful?
Thank keztype
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

we had a one night stay on a dinner bed and breakfast rate and you could not fault it, great value for money. The room was very nice with feature beams, good black out blinds and a comfy bed. the dinner was good, nothing special but suited our needs. The breakfast was good and we would definitely stay here again.

Helpful?
Thank Ben v
PeterByard1, General Manager at BEST WESTERN PLUS Reading Moat House, responded to this review

Dear Ben v, thank you for your kind comments following your stay with us, I do hope that we have the opportunity to welcome you back in the near future kind regards Peter Byard General Manager More 

Exeter, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago

We stayed for a weekend here and I can't fault it. The staff were very welcoming, the chef excellent and the room was clean, quiet and had a good bathroom. This is a good location with plenty of parking and walks from the hotel. I noticed there were dogs coming and going with their owners, so I will return with... More 

Helpful?
Thank JanieGoTravel
PeterByard1, General Manager at BEST WESTERN PLUS Reading Moat House, responded to this review

Dear JanieGoTravvel, i was delighted to read your review and will ensure that the team get to see your kind comments. I do hope that we get the opportunity to welcome you back in the near future. kind regards Peter Byard General Manager More 

Dorset, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 weeks ago

I stayed here for two nights (Friday & Saturday) and enjoyed my stay overall. The hotel was clean and the staff friendly and helpful. The breakfast buffet was good with the usual suspects such as egg, bacon, sausages, beans, cereals, fruit, yoghurt, bread, pastries etc. Hot drinks are served from a machine and I have to say that the coffee... More 

Helpful?
Thank YvonneMChapman
PeterByard1, General Manager at BEST WESTERN PLUS Reading Moat House, responded to this review

Dear YvonneMChapman, thank you for your kind comments regarding the hotel and team following your stay with us. I have noted your comments regarding the music in the pub for the future, I hope it didn't spoil your stay too much. I do hope that we have the opportunity to welcome you back in the near future. Kind regards Peter... More 

Truro, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 weeks ago via mobile

Excellent service from all staff, executive room was clean, tidy and well furnished. Breakfast was excellent with a good variety available and a good buffet. Although we did not use the restaurant the menu looked comprehensive and the bar staff were very friendly. Overall a good experience and would recommend this hotel for short stays.

Helpful?
Thank RogerBishop
PeterByard1, General Manager at BEST WESTERN PLUS Reading Moat House, responded to this review

Dear RogerBishop, Many thanks for the glowing review left following your stay, I will ensure that the team hear about your positive comments. I do hope that we have the opportunity to welcome you back in the near future. Kind regards Peter Byard General Manager More 

Appledore, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 October 2016

A very pleasant experience with friendly professional staff. (the bed could have been a bit softer) A delicious dinner and a good breakfast the next morning to set us on our way. Will definitely stay here again.

Review collected in partnership with Best Western GB

Helpful?
Thank Liz S
PeterByard1, General Manager at BEST WESTERN PLUS Reading Moat House, responded to this review

Dear Liz S, Thank you for your kind comments following your stay with us, delighted to see that you enjoyed dinner and breakfast and the team looked after you. I do hope that we have the opporuntiy to welcome you back in the near future. Kind regards Peter Byard General Manager More 

Liverpool, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 October 2016

Very disappointed by my stay here; I went for this hotel as I thought the standard would be good. However, the standard of cleaning was very poor and several items of room equipment were not working. Staff responded to my concerns but I’m afraid I won’t be returning.

Helpful?
Thank Clare R
PeterByard1, General Manager at BEST WESTERN PLUS Reading Moat House, responded to this review

Dear Clare R, I am sorry that your experience with us left you feeling disappointed and the standards and services were less than our best. If you would like to discuss your stay further please contact me on Peter.Byard@Valoreurope.com so i can address them correctly with you. I look forward to hearing from you. Kind regards Peter Byard General Manager More 

Corralejo, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

Very good service and excellent location. Décor a little tired in places and the bed very uncomfortable. Would definitely use again. Staff very friendly even though hotel very busy. Breakfast was good, but Sunday morning was extremely busy and therefore a challenge for staff to keep everything 'topped up'.

Review collected in partnership with Best Western GB

Helpful?
Thank Nick T
PeterByard1, General Manager at BEST WESTERN PLUS Reading Moat House, responded to this review

Dear Nick T, thank you for the kind comments and praise for the team, I am sorry that the bed was uncomfortable for you and i will note this for the future. I do hope that we have the opportunity to welcome you back in the near future. Kind regards Peter Byard General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Reading Moat House

Address: Mill Lane, Sindlesham, Wokingham RG41 5DF, England
Region: United Kingdom > England > Berkshire > Wokingham > Sindlesham
Price Range: ₹ 4,391 - ₹ 13,433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Reading Moat House 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Best Western Reading Moat House Hotel Wokingham
Best Western Wokingham
Wokingham Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Reading Moat House staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Reading Moat House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are tall don't take an exec if it has wooden beams. The shower limit is about 5ft.”
 of 5 bubbles LawsonD, 20 Nov 2016 | Read review
“Glad we booked in advance and had cheaper rate ! Full price is not worth the money !”
 of 5 bubbles keztype, 19 Nov 2016 | Read review
“executive room”
 of 5 bubbles 418beckyv, 5 Nov 2016 | Read review
“Ask for an upgrade to their executive rooms in the old mill part of the building”
 of 5 bubbles I4826RYbrianm, 18 Oct 2016 | Read review
“The 3rd floor was pretty good!”
 of 5 bubbles MandyTaunton, 7 Sep 2016 | Read review
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