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Quality Inn Richmond Hill

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Traveller (41)
Room & Suite (27)
Dining (5)
Overview
  • Excellent11%
  • Very good16%
  • Average21%
  • Poor18%
  • Terrible34%
Travellers talk about
“wing restaurant”(2 reviews)
“peeling paint”(2 reviews)
“breakfast room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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LanguageEnglish
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All reviewswing restaurantpeeling paintbreakfast roombiscuits and gravyquiet roomwafflesgood sizeshower curtainpoolerfriggasavannah
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1 - 5 of 95 reviews
Reviewed 3 weeks ago via mobile

Leading up to our stay at Quality Inn, we had a 14 Hour drive from Ohio. I was really looking forward to staying in three-star accommodations. Thank goodness this room only cost me $45, because one-star accommodations were all we got. First of all, when...More

Thank kakocalis
Response from MasterkeyHospitality, Others at Quality Inn Richmond HillResponded 3 weeks ago

Dear Guest, We Regret you inconvenience at our Hotel. We I apologize that we failed to meet your expectations on your recent stay with us. I will address all the negative aspects of your stay with my housekeeping and maintenance staff to ensure that these...More

Reviewed 3 weeks ago via mobile

Stopped here for a night on our way home from Florida. I now have dozens of bed bug bites all over my body!! The door to our room didn’t close all the way and was very dirty. Do not stay here! Find something elseMore

Thank Bonnie G
Response from MasterkeyHospitality, Others at Quality Inn Richmond HillResponded 3 weeks ago

Dear Valued Guest, Thank you for your candid feedback regarding your recent stay at our hotel. We apologies for all the discomforts experienced in our Hotel I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly...More

Reviewed 4 weeks ago via mobile

Reviewers are a bit too harsh on this one. I mean it’s a cheap hotel right? So my three stars is about as high as I would go for anything in this class. My dog friendly room was clean and roomy. Microwave, frig, wing restaurant...More

Thank tounderpar
Response from MasterkeyHospitality, Others at Quality Inn Richmond HillResponded 3 weeks ago

Dear Valued Guest, We greatly appreciate your comment regarding your recent stay with us. Hearing that a guest enjoyed his or her stay at our hotel is encouraging. Thank you very much and we look forward to welcoming you again. Best Regards Management Team

Reviewed 11 June 2018

I had a pet friendly room. Now grant it I didn't expect the floors to be glistening but...I had to throw away the socks I was wearing. There was 'a' chair in the room, no table. The bathroom was horrific, the ceiling had water damage...More

Thank Dusty H
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn Richmond HillResponded 14 June 2018

Dear Dusty, We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback and your suggestions will help us improve our guest experience. Again, we apologize for the issues and we hope...More

Reviewed 28 May 2018 via mobile

Rooms were not that great. Locks on the doors didn't secure properly felt unsafe. Toilets were low to the floor, sink ran slow and mold behind the bathroom door. The pool area was closed and couldn't be used.More

Thank mrbear12
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn Richmond HillResponded 29 May 2018

Dear Valued Guest, Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and have used it to improve and provide a better experience for our guests. We hope...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 59 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 59 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (41)
Room & Suite (27)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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robert m
11 February 2015|
Answer
Response from bilewis | Reviewed this property |
It's a little hard to remember but I do recall a large room off the attached restaurant that had a number of items. Eggs, waffles, etc. It was cold outside, that day and we were anxious to head south to warmer weather... More
0
Votes
Room Tips
"Not sure there is a good room"
Read review
"Stay somewhere else."
Read review
"Room 114 is located by the pool and close to the breakfast room."
Read review
"Room 101 was the room we had ...ask to see the room before booking it"
Read review
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