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Holiday Inn Hotel and Suites Savannah-Pooler

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#2 of 13 Hotels in Pooler
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Holiday Inn Hotel and Suites Savannah-Pooler
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368 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel and Suites Savannah-Pooler
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Showing 360: English reviews
Reviewed 22 June 2016 via mobile

Set up a reservation through booking.com. Drove 12 hours to find out our reservation was cancelled because our credit card was declined. They had our number and email and still no body bothered to contact us. So we had to pay for an even higher rate. Breakfast is $10 which is ridiculous! One of our key cards didn't work, and...

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Helpful?
Thank DeppeDeppe93
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you for your comments. We are always happy to hear when our guest had a great time, but we also need to hear when their stay is not satisfactory. I would invite you to give me a call directly so I may look into this matter more closely.

Tampa, Florida
Reviewed 18 June 2016

This hotel was the perfect stay. One exit over from the airport, it had all the convenience, like a free shuttle and none of the noise. The staff was friendly and my room was clean. Comfortable bed too!

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Helpful?
Thank Pete M
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you for your recommendation, Pete. I'm happy you found our property so suitable for your needs. Please stop in again next time you're in the area. Travel Safe.

Columbia, Tennessee
Reviewed 13 June 2016 via mobile

We stayed for two nights while we visited near by Savannah, GA. We were greeted my Celeste, who was very nice and welcoming. The hotel smells wonderful. The room and entire hotel was spotless. The breakfast was awesome! Keke waited on us for breakfast and was very nice. Great experience overall.

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Helpful?
Thank EDSalerno
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

I am thrilled you got a chance to experience Celeste and Keke's customer service skills because those two are awesome. Thank you for the rocking comments about our staff and hotel, I shared them in our morning huddle. We are always delighted to hear from our guest that their stay was great. Have safe travels and come back soon.

Fort Worth, Texas
Reviewed 10 June 2016 via mobile

I have to travel often and I am in a hotel at least three nights a week. When in Savanna we stay at this hotel. I always enjoy my stay. It is close to airport. Clean. They have a very friendly staff. Breakfast buffet is wonderful. They give you the works: fresh fruit, yogurt, hot and cold cereal, bacon, eggs,...

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Helpful?
Thank Ginag70
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you for your comments. Your praises have been passed along to the staff, with special mention to Tina and Unece. We do appreciate choosing our property for your lodging choice in Savannah. Travel Safe.

Reviewed 10 June 2016 via mobile

All Holiday Inn maintain a high standard of service so when one is exceptional it really stands out. My recent trip to the Holiday Inn & Suites in Pooler Georgia was very exceptional. Of course the bricks and mortar are basically equal everywhere with IHG Holiday Inns. It's all about the people and the people at this Hotel are very...

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Helpful?
Thank Sid F
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Wow! You rock! I am so grateful that you recognized our staff as being a most important commodity in our hotel. I'm glad you found our location convenient, updated clean and full of amenities but your comments about our team members is just heartwarming. Thank you so much for taking time to share your comments here. I plan to read...

Reviewed 5 June 2016

We arrived early in the day and Dee not only found us a room within 15 minutes, he also gave us free breakfast. Then Rebecca advised us on the best tours in Savannah and helped us arrange an Uber ride into the city. Wow, what Southern hospitality! We highly recommend Dee and Rebecca.

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Helpful?
Thank brian s
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you Brian for that awesome review. Dee and I appreciate the "shout out" about our service. I really enjoyed speaking with you and your wife. Thank you so much for taking the time to share your comments on Trip Advisor. I shared your review with Dee this morning and we both appreciate your wonderful comments. We hope you will...

Morehead City, North Carolina
Reviewed 2 June 2016 via mobile

Fabulous service at breakfast. Very nice selection of fresh fruit. Unece was wonderful....she kept the coffee flowing and was super attentive. Rooms were clean and comfortable. Location is convenient to the airport if you have an early departure.

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Helpful?
Thank Tpehrson
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello and thank you for such a perfect review. I'm very glad you enjoyed your visit with us and had an opportunity to meet Unece and enjoy some of her professionalism. I am very fortunate to work with her and appreciate you mentioning her in your comments. We can't wait to see you again. May all your travels be safe...

Guyton, Georgia
Reviewed 31 May 2016

We live less than 50 miles from this hotel but we wanted to have some "Pool Time" with our family. The rain from Tropical storm Bonnie thought she had crushed our plans but this Hotel had an indoor pool and a hot tub! what an Awesome time. While eating breakfast the next morning, We observed 2 ladies employees being "Jesus...

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Helpful?
Thank serahn24
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello serahn24 Thank you for taking the time to review your experience. We are glad you had a great time and enjoyed our in door pool. We encourage our staff to step up in any way needed and it seems that they have. I will pass along your kind words. We look forward to seeing you on your next visit....

Reviewed 19 May 2016 via mobile

I just finished having breakfast at the Holiday Inn and Suites in Pooler, and I must say that the service was terrific. I was served by Unece, who was incredibly pleasant and helpful. The food was also pretty good too. Thanks for the great service!

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Helpful?
Thank Kebertxela
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello Kebertxela Thank you for taking the time to review your stay at our hotel. We will pass along your kind words to our staff. We encourage guest to stop in at our on site restaurant and glad you found it so enjoyable. We hope to see you on your next visit to our area. Hospitably, Rebecca Guest Services

Pooler, Georgia
Reviewed 17 May 2016

Checked in early by Takirra at the front desk, she made me feel right at home and hooked me up with everything I needed. Great service! Shuttle service by Lateefa was awesome too, she helped me out with locating area services and got me where I needed to go. This hotel is great, and the staff is amazing!!! Thanks so...

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Helpful?
Thank cammac2016
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello cammac2016 Thank you for the amazing review of your recent stay with us. Your feedback is very important to us.We strive to provide each of our guests with exceptional service. We are happy to see that we succeeded with your stay. Thank you for acknowledging our staff. Thank you again for your amazing review. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Savannah/ Pooler Hotel warmly welcomes you to Pooler, Georgia There's so much to see and do, whether your visit brings you to us for business or pleasure. Savannah, the sultry 'Belle' of the SE Coast captivates visitors from all around the world. The historic district is an artist pallet of stunning architecture and 24 beautifully laid squares with towering Magnolia trees and ancient, majestic Oak's draped with Spanish moss. Visitors can enjoy many activities from taking romantic horse-drawn carriage tours, to dining aboard the Savannah River Queen, or they can relax and take in a live musical at the famous Savannah Theatre. Closer to home you'll find other fabulous attractions that appeal to youngsters and the young at heart such as: Mighty Eighth Air Force Museum, Five Star Family Fun Park, Oglethorpe Speedway Park, Roebling Road Speedway, Crosswinds Golf Club and Southbridge Golf Club. Pooler is conveniently located off I-95 and only 8 minutes from Historic Savannah, and 2 miles from the Savannah / Hilton Head Airport. Let us introduce you to our brand new, full service Holiday Inn Savannah West. It's a whole new Holiday Inn concept; it's vibrant and bold with a contemporary look. Let our specialist team assist you when planning your event; whether it's a wedding, reunion, banquet or meeting. ... more   less 

Additional Information about Holiday Inn Hotel and Suites Savannah-Pooler

Address: 103 San Drive, Pooler, GA 31322
Region: United States > Georgia > Georgia Coast > Pooler
Price Range: ₹ 9,159 - ₹ 12,903 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel and Suites Savannah-Pooler 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Pooler
Pooler Holiday Inn
Hotel Style:
#1 Business Hotel in Pooler
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel and Suites Savannah-Pooler staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Hotel and Suites Savannah-Pooler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i stayed at the end of the hall on the second floor. It was very quiet”
 of 5 bubbles candyv2013, 26 Jan 2017 | Read review
“stay away from rooms near elavator.”
 of 5 bubbles H8672OGrobertb, 4 Jan 2017 | Read review
“Stayed on the 4th floor. The maids started cleaning the next morning around 12n.. Love this because the maids staff can be very noisy/loud.”
 of 5 bubbles evelynl466, 22 Dec 2016 | Read review
“I would choose another hotel next time I am in Pooler.”
 of 5 bubbles 845gregj, 12 Dec 2016 | Read review
“Try to get the top floor for your stay.”
 of 5 bubbles jmdarcey, 18 Nov 2016 | Read review
5 of 5