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Inn at Serenbe

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Inn at Serenbe
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173 Reviews from our TripAdvisor Community

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There are newer reviews for Inn at Serenbe
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Showing 173: English reviews
Roswell, Georgia
2 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 August 2015

I can not even begin to tell you what a bad experience we had at this inn and the town of Serenbe. My husband and I felt we were in the twilight zone! To try and summarize we arrived in our room which was suppose to have a surprise bottle of perseco for my husbands birthday, not there! When I... More 

Helpful?
27 Thank Kim R
Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 August 2015

I booked this trip after coming across Serenbe during some "couple's weekend roadtrips in the south" google searching. My goal was for my husband and I to take a kid-free weekend and enjoy some peace and quiet without overbooking ourselves. We are health-conscious, organic foodies, so this was right up our alley. This setting seemed perfect! I read so many... More 

Helpful?
8 Thank laurenwestwood83
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Lauren, Thank you very much for your feedback. We are always looking for areas we can improve our guest experience. We will most definitely work on some deep cleans, better customer service, friendlier smiles, more organized staff, and work to improve our overall hospitality. We truely do value your input. We are so glad to hear you enjoyed the... More 

Phenix City, Alabama
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 July 2015

The website makes this location look like a top notch place to stay (if the prices didnt tell you that already) Our group was very excited to spend the weekend in a luxurious farm setting just to find out it was far from that. The farm at the Inn is solely for show and the grounds looked like they haven't... More 

Helpful?
9 Thank Tkinser
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Tkinser, So sorry to hear you were disappointed with your stay. We do practice Xeriscaping, which is landscaping and gardening that reduces or eliminates the need for supplemental water from irrigation to reduce our water usage for environmental purposes. We are in the process of training some new guest services agents. I apologize that we were unable to quickly... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2015

Serenbe offers the perfect blend of a rustic retreat away from the city with the charm and modern conveniences of any luxury retreat. If you like to be 'in the country' & hear the roosters, stay at one of the cabins or the Inn that has farm animals adjacent to them. Don't let the exterior of the cabins & farmhouse... More 

Helpful?
1 Thank Karin S
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Karin, Thank you so much for sharing the secret that is Serenbe! We look forward to seeing you again soon. More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2015

Stayed in the newer part. The room was beautiful room and had a new modern bath. Decor is pretty. We did not eat breakfast but others did and said it was great. We had lunch there and it was wonderful. We would return again.

Helpful?
2 Thank 1973RM
Sarah H, Manager at Inn at Serenbe, responded to this review

So happy to hear you enjoyed your stay! We look forward to seeing you again soon. More 

Atlanta
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 July 2015

- Advertised rates at $235+/night are too high for this property - Special rate of $119 with a $60 purchase from the Farmhouse, Spa or trail rides is still not a great value - Farmhouse portions are small, overpriced and mediocre - Breakfast included in rate is more snack size than meal size - Rooms 1-6 are older and really... More 

Helpful?
8 Thank bedsnob
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you for your honesty. We are always working to improve our guest experience; I will definitely communicate these points with the team as opportunities for growth. Please feel free to contact me directly if you are open to sharing a bit more about your experience sarah [at] serenbe.com More 

Atlanta, Georgia
Level Contributor
490 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 7 July 2015

We'd reserved around 15 rooms for a work team event in Serenbe, with a dinner and a laser-tag activity. Initial contact with the Inn staff made us a little concerned that they were so casual about arrangements - timing didn't seem to matter too much, and they were very relaxed about any requests we made, so much so that we... More 

Helpful?
1 Thank FridaysChild
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you for your rave review! So happy to hear you enjoyed your stay. We hope to see you again for your next relaxing weekend getaway or business conference. More 

Marietta, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 July 2015 via mobile

We loved the beautiful surroundings and Inn but customer service is not 5 star. Be prepared to feel like they are doing you a favor if you request anything or have any questions. I hope that the service will rise to meet the beauty of this magical place. If your looking to totally unwind and unplug this is a wonderful... More 

Helpful?
3 Thank julie p
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Julie, So glad to hear you enjoyed the beautiful surroundings here at Serenbe. We are constantly working to improve our guest experience. I would like to hear a little more about your experience with our customer service, if you are open to sharing. Please feel free to call the office or send an email to Sarah [at] Serenbe.com Thanks... More 

Atlanta, GA
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 June 2015

The Inn at Serenbe is an adorable b&b-style place, with beautiful grounds and gorgeous views. The little touches provided to you are charming - home-baked cookies each day, refillable glass water bottles, yummy breakfast. My husband told the staff it was my birthday and they gave us a bottle of wine, on the house! Every meal we had was incredible... More 

Helpful?
1 Thank KellyAtlanta
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Kelly, We are so happy to hear you enjoyed your getaway in the country. We hope to see you again soon! More 

Kitty Hawk, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2015

My son and I stayed there for a week and we loved it. He was there for the camp. The grounds and the community are absolutely beautiful, and the people were so nice. There are goats and chickens and llamas and more. Loved it.

Helpful?
1 Thank Amanda263
Sarah H, Manager at Inn at Serenbe, responded to this review

So glad to hear you enjoyed your stay. We hope to see you at Camp Serenbe again next year! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Inn at Serenbe is the ideal location for an overnight corporate meeting, executive retreat, or weekend getaway. Serenbe is conveniently located only 30 minutes south of Hartsfield Jackson International airport. The Inn at Serenbe has 19 guest rooms on the Inn grounds and an additional 14 rooms in the Serenbe Community. ... more   less 

Additional Information about Inn at Serenbe

Address: 10950 Hutcheson Ferry Road, Palmetto, GA 30268
Region: United States > Georgia > Palmetto
Price Range: ₹ 17,919 - ₹ 22,433 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
Inn At Serenbe Hotel Palmetto
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Questions & Answers

Here's what travellers have asked, with answers from Inn at Serenbe staff and other travellers.
7 questions
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Questions? Get answers from Inn at Serenbe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an intown house but check location and amenities”
 of 5 bubbles 981mimi, 6 Oct 2016 | Read review
“Check out Website before booking”
 of 5 bubbles 192travelert, 13 Sep 2016 | Read review
“Book early to get one of the two room suites at the best price!”
 of 5 bubbles HomeRentalPro, 7 Sep 2016 | Read review
“Ask for a balcony room, Beautiful view and very private”
 of 5 bubbles Sybil75, 4 Aug 2016 | Read review
“This would be an ideal overnight on an evening they are having a play production on the property (Playhouse at the Inn at Serenbe)”
 of 5 bubbles SherriC528, 15 Jun 2016 | Read review
5 of 5