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Crossland Studios Atlanta - Norcross

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Crossland Studios Atlanta - Norcross
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49 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Studios Atlanta - Norcross
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Showing 46: English reviews
Norcross
Reviewed 4 July 2013

Review collected in partnership with Easytobook.com
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Helpful?
Thank Gregory J
Newnan, Georgia
Reviewed 12 June 2013

Great staff -needs up-grate on cable and the TV is old school .Having said that the staff did seem to give a hoot about our comfort and the quality of our stay. No Ice machine available- they don't have one .....

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Thank Road-wise244
Reviewed 10 May 2013

Staff was friendly and helpful. However the hotel is old and barely kept. The room was small, and sitting on the nightstand was an old bubbled out TV that had a bad connection. I was then greeted with pubic hair in the sheets. Hmmmm... Not so ok!

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Thank travelingcheapjoe
Manager_11525, General Manager at Crossland Studios Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our hotel staff being friendly; however, we apologize that we were not able to meet your expectations. We take pride in offering great customer service and in the overall appearance of our hotel. With this in mind, we are disheartened to...

Norcross, Georgia
Reviewed 29 April 2013

You know a hotel has issues when they run out of toilet paper. Obviously for this price you don't expect it to be The Ritz, but when you're a hotel and toilet paper is an issue, soap and condiments are rationed like they're in post WWII Germany, one has to wonder why. Now, if you're looking for a cheap place...

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1Thank Teddi D
Manager_11525, General Manager at Crossland Studios Atlanta - Norcross, responded to this review

Teddi - I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the staff were not attentive to your needs and the level of cleanliness overall did not meet your expectations. With these issues in mind,...

Bengaluru, India
Reviewed 25 March 2013

I would say, overall a very average experience. My requirement was to get a fully equipped kitchen in the room and within $50. I paid $43. I got what is expected in that price. Not more than that. Positive - Money saver. Its rare to find a two double bed room with a kitchen within 20 Miles of Atlanta in...

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Helpful?
Thank Sourav C
mgrmaf, Manager at Crossland Studios Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that our guest service representative failed at making you feel welcomed. Please accept my apology. In response to your feedback, I am working diligently with my team to assure this will not happen again. We continually work to improve our hotel, so I...

Memphis, Tennessee
Reviewed 16 March 2013

Was there 3 days and went ok. Found the bed was too hard for me but, the room was clean and everything worked. You have to stay there over a week to get room service and I didn't know this before I booked my stay and people should keep that in mind. it is what it is, a no thrills...

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Helpful?
Thank Jake R
mgrmaf, Manager at Crossland Studios Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed our clean rooms and location. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.

Atlanta, Georgia
Reviewed 14 February 2013

This was my first time in Atlanta. I'm really glad I found this hotel. Everyone is really nice, they help you with everything. The location is really good, it is really near a bus stop that takes you to the Marta Station so I didnt need to take my car into the city. The rooms are spaceous, they have everything...

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Helpful?
Thank Jorge N
mgrmaf, Manager at Crossland Studios Atlanta - Norcross, responded to this review

I appreciate you taking the time to write such a positive review. It's great to hear that everyone was nice and helpful. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

Norcross, Georgia
Reviewed 12 February 2013

Tonya always has a smile no matter how bad my day has been. I have been staying at this hotel for 3 years. She goes out of her way to make sure hotel living is enjoyable.Tonya and the rest of the staff strive for quality service and to make your stay is GREAT! If you are ever in Norcross and...

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Helpful?
Thank Brent59
mgrmaf, Manager at Crossland Studios Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you feel that our hotel management and staff offers great service. Thank you again for your review. We look forward to continue to serve you as long as you need to stay with us

Norcross, Georgia
Reviewed 1 February 2013

I have stayed at this location for over a year and have always been impressed by the quality rooms and staff. The staff goes the extra mile to make sute you are always happy. The manager, Tanya, has her mind on top quality service and accomodations at all times and goes the extra mile for all her guests. If you...

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Helpful?
Thank Sean B
mgrmaf, Manager at Crossland Studios Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you feel that our rooms are top quality. Thank you again for your review. We look forward to continue to serve you as long as you need to stay with us.

Norcross, Georgia
Reviewed 31 January 2013

Through my entire stay here all the staff members have been very good and hospitable. However the cable system is the only thing i am disappointed in as it goes out frequently. I have been a guest here since june of 2000.

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1Thank John E
mgrmaf, Manager at Crossland Studios Atlanta - Norcross, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the entire staff was hospitable. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios Atlanta- Norcross. We are 5 miles from the Southeastern Railway Museum and 6 miles from the Chattahoochee River National Recreation Area. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Studios Atlanta - Norcross

Address: 200 Lawrenceville St, Norcross, GA 30071 (Formerly Extended Stay America)
Region: United States > Georgia > Norcross
Price Range: ₹ 2,731 - ₹ 2,867 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Studios Atlanta - Norcross 2*
Number of rooms: 130
Reservation Options:
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Also Known As:
Extended Stay Norcross
Norcross Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Crossland Studios Atlanta - Norcross staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go see the room first.”
 of 5 bubbles 19dsd, 22 Jul 2016 | Read review
“Pay for the extended wifi if you need to get online, the "free Wifi" works for sht”
 of 5 bubbles D6885LQlisas, 10 Jun 2016 | Read review
“Anywhere but here there are other Crosslands cleaner and with nicer staff nearby”
 of 5 bubbles 887sd, 6 Feb 2016 | Read review
“Confirm your reservations!”
 of 5 bubbles Resident70094, 27 Nov 2015 | Read review
“Nice priced Safe clean rooms If it weren't for the train coming through every few hours then would be a perfect place to stay. Hard traditional hotel beds No room service unless you stay over 7 days”
 of 5 bubbles JakeR677, 16 Mar 2013 | Read review
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