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Red Roof Inn Atlanta - Norcross

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Red Roof Inn Atlanta - Norcross
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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Reviewed 6 days ago NEWvia mobile

The only reason why I am staying here and bought my family here is beacsue they were the cheapest last night other then that I WILL NEVER come here again I felt bad having my family here never again. Going back to Hilton's

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Helpful?
Thank Brownm569
Norcross, Georgia
Reviewed 2 weeks ago

This place is being upraded and looks good, the staff is excellent and vey helpfull. Aquip the front desk clerk has great customer service,The rooms look great,new tv and fridge. It's in a good location and all amenities.

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Helpful?
Thank managod2003
Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Aquib the font desk customer service was very sweet and helped me with my online booking. The housing keeping was extremely nice. The house keeping was very respectful of my stuff. It's pet friendly which is great.

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Helpful?
Thank Kirston M
Inverness, Florida
Reviewed 4 weeks ago

After checking in and inspecting room we found it to be dirty and bed not changed. Found holes in sheets and hair/debris in bottom of sheets. We were sickened and couldn't get out fast enough. Asked to have credit card reversed and we left. Now we are being told that because we didn't wait to speak to manager they wI'll...

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Helpful?
Thank swanvt
Lilburn, Georgia
Reviewed 5 weeks ago

The rooms are very clean and all have been re floored and painted. Aquib has been a great help to me at the front desk. I had an internet issue and he called the IT guys and had it fixed asap. The entire staff has been great and Anthony the cleaning man is always responsive to any questions I have....

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Thank swbrost
Atlanta, Georgia
Reviewed 28 October 2016

I tried this hotel again as I heard it had been renovated. When they say "renovated" they mean: 1. Paint 2. "Wood-Like" Vinyl floor 3. Couple cheap lights They still have the same broken furniture, they same smell of weed and cigarette smoke, the same trash around the building and the same BUGS in the BED. Whats NEW is some...

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Thank NewJohnTon
Atlanta, Georgia
Reviewed 20 October 2016

I must say I was extremely pleased and impressed with everyone on this staff -- from the front desk guy (Aquib), to the housekeeping staff, even the owner all made sure my stay was comfortable and convenient. They excel in pleasing their guest. That made all the difference in the world to me -- the staff. Whenever I took a...

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Thank coolK1
Reviewed 20 October 2016 via mobile

Its a lucky coincidence that I got to pull up to this RED ROOF INN. it was late bY the time I pulled in but who is there to greet me? Aquib, that's who. As late as it was he was there with a smile on his face. He was very courteous and kind. BY the end of our 5...

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Thank JOSE V
The Villages, Florida
Reviewed 9 October 2016

We were traveling southwest from NY to Florida avoiding Hurricane Matthew, so we ended up traveling on I-85 through Atlanta. Hotels were booked up full from the hurricane, and I tried to get this hotel by calling it directly, but they told me they were full. I called the 800 number and they had rooms available here. Go figure. We...

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Helpful?
Thank collie1228
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Dear Guest, Thank you for your recent review of our property. I apologize that you experienced the noise from kids. We make great efforts to try and keep those issues from making their way onto our property, but we are not always successful. Thank you for the positive comments regarding cleanliness and customer service. We hope that you will give...

Reviewed 8 October 2016

Checked in at 12:30 in the afternoon but was told we could not get into the room until 3:00. We came back at 4:00 and our room was not ready. We were given the key but when we went to our room they were still cleaning it. Once we got into the room I realized it was not a renovated...

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Helpful?
Thank jaynejake
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Dear Guest, Thank you for your review and for staying a RedRoof Inn. We appreciate your feedback. Please allow me to offer my apologies for the inconveniences that impacted your stay. We as in RedRoof team are working towards making this property as friendly as possible. And yes we are getting some delay in furniture, only reason we could not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn Atlanta - Norcross is conveniently located off of I-85, near a variety of restaurants and shopping. The North Atlanta Trade Center, Gwinnett Medical Center, Mercer Univ. of Atlanta, the Mall of Georgia and Stone Mountain Park are all located within 15 minutes of this hotel. ... more   less 

Additional Information about Red Roof Inn Atlanta - Norcross

Address: 5171 Brook Hollow Parkway, Norcross, GA 30071
Region: United States > Georgia > Norcross
Price Range: ₹ 4,084 - ₹ 4,969 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Atlanta - Norcross 2*
Number of rooms: 115
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Atlanta - Norcross staff and other travellers.
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Questions? Get answers from Red Roof Inn Atlanta - Norcross staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the front side are the best”
 of 5 bubbles managod2003, 21 Nov 2016 | Read review
“first floor, rooms are very quiet, seem soundproof”
 of 5 bubbles swbrost, 31 Oct 2016 | Read review
“Goto Brick Lodge 1 mile down Indian Trail cross over bridge”
 of 5 bubbles NewJohnTon, 28 Oct 2016 | Read review
“I don't believe this hotel has any good rooms”
 of 5 bubbles collie1228, 9 Oct 2016 | Read review
“Ask to see the room before you pay.”
 of 5 bubbles eblackwl, 28 Jul 2016 | Read review
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