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Nyungwe Top View Hill Hotel

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1 room 2 adults 0 children
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75 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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San Francisco, California
Reviewed 5 days ago NEW

The minute you check in, they make you feel welcome by providing a welcome tea. Tito, the front desk manager always has a smile and will help you with whatever you need. Innocent, who works in the restaurant will also make your stay enjoyable - if you want breakfast on the terrace with the view of Lake Kivu and the...

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Helpful?
Thank adrenalinejunkie2000
Tulsa, Oklahoma
Reviewed 3 weeks ago

The friendly staff was so welcoming after a long day of travel. The rooms are individual "casitas" with private patios facing the forest. A fireplace was in the room and blazing when I returned from dinner. The food is very good, and the staff is very organized to schedule every meal according to your activities during the day. The monkey...

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Thank shannonup
Reviewed 4 weeks ago via mobile

Stayed a couple of nights. The rooms are a short walk from the main building which is rather unusual in design; a large open area with reception and a couple of sofas down stairs, and upstairs to a balcony area for food. The rooms have a bedroom area and a living room area, and staff will light a fire for...

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Thank gemma l
Reviewed 8 February 2017

The hotel is small and cozy. The rooms are comfortable with a very nice balcony looking onto the greenery outside. The food is very good and the staff do all they can to make your stay there as comfortable as possible. Would definitely recommend!

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Thank Gazbeya H
The Hague, The Netherlands
Reviewed 28 January 2017 via mobile

Reserved this place back in September for a short stay in August of this year. This was done via Booking.com and full payment was required up-front. We cancelled a few days later. We are STILL awaiting our refund (c$1000). Avoid.

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1Thank Ashley F
top view h, Front Office Manager at Nyungwe Top View Hill Hotel, responded to this review

Dear Ashley, Trust this message finds you well, Let me take this opportunity to appreciate you for informing us of what happened for the booking and cancellation you made, Booking.com is a third party who are our business partners and we have communicated to them about your problem and hopefully they will give you a feedback concerning this matter.

Mumbai, India
Reviewed 24 January 2017

This hotel is located on top of a hillock with its own private road, and the view and its location are very scenic .The individual hutments and the green layouts are also well done.There is a limitation of amenities lime housekeeping, telephone,tv,service,lighting of the room, vegetarian breakfast variety.The rooms have limited furniture:there is no stand where the bag could rest,...

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Thank ArunLoyalka
Durham, North Carolina
Reviewed 19 January 2017

Stayed here two nights. Views are lovely. The service staff were friendly, but the administrative staff need to do a better job of advising their guests about information for the forest activities and the requirements at the visitor's center where you book hikes, canopy walk, animal watching. Also, even after paying 50% deposit on the room weeks before, we were...

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Thank Elizabeth J
Boston, United States
Reviewed 15 January 2017

My daughter and I arrived at the Nyungwe Top View Hill Hotel after our driver mistakenly dropped us off first at the Nyungwe Forest Lodge (which is gorgeous!). Our initial reaction was to be disappointed, BUT we had a wonderful time at the Top View Hill hotel! The staff was attentive and kind, the food was very nice (we particularly...

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1Thank Lynn G
Reviewed 9 January 2017 via mobile

We went to this lodge because of the recommendation given in the Bradt travel guide, which described it as "well-managed addition to Nyungwe’s hostelries which bridges the price & quality gap between the plush Nyungwe Forest Lodge & the budget options listed on (Click here)". This lodge is not well managed, and it is totally overpriced. Except for the receptionist,...

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2Thank Mattahary
Europe
Reviewed 2 January 2017

We do not know how to explain how upset we are about the price and what's delivered at the Nyungwe Top View Lodge. The place pretends to be special but it is absolutely NOT. Architects have designed (badly) build houses in a row with limited views. Considering the place is located on a hill top, the view from our room...

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Thank JAEMH

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Nyungwe Top View Hill Hotel

Address: Gisakura, Gisakura, Rwanda
Region: Rwanda > Western Province > Gisakura
Price Range: ₹ 16,819 - ₹ 18,253 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Nyungwe Top View Hill Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's only bungalows - they are all great!”
 of 5 bubbles adrenalinejunkie2000, 24 Mar 2017 | Read review
“if you have difficulty walking, you should request a room close to the main lodge”
 of 5 bubbles shannonup, 5 Mar 2017 | Read review
“Take the lower number cottage :1,2 etc as that would mean less walking”
 of 5 bubbles ArunLoyalka, 24 Jan 2017 | Read review
“Rooms on the Western wing, breathtaking”
 of 5 bubbles kylem457, 7 Feb 2016 | Read review
“I would strongly recommend rooms facing the Kivu Lakes”
 of 5 bubbles elizabethrB6160TN, 10 Jan 2016 | Read review
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