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I've been staying at this hotel since it opened. At one time it was an excellent place to stay. The staff was friendly and treated you like a valued guest. Unfortunately, things have changed. The hotel needs a complete updating. On my last two visits...More
The check-in lady Miesha was very nice and got us in quickly after a long day. The hotel is very clean and is in a quiet area with plenty of parking. The rate was good. So was the WI-FI. There were some negatives though. The...More
Thank Philip T
Response from Gloria B, Manager at Kingsland Inn & SuitesResponded 11 January 2015
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I also regret to discover that you weren't thoroughly impressed with us during your most recent stay. Your satisfaction is...More
We stayed here in late NOV and price was only $44/night. Nice, clean, quiet. Plenty of restaurants, right off of I-95, easy on, easy off. Nice greeting at desk, and simply walk out when ready, no need to check out.
Thank Mary B
Response from Gloria B, Manager at Kingsland Inn & SuitesResponded 22 December 2014
Thank you for your compliments to our staff and high standards of cleanliness and hospitality. We are also happy to hear that you found the location to be so convenient for your needs. Thank you for sharing this review.
My coworkers and i stayed there this whole last week. The cleaning ladies were very rude and talked to us very inappropriatly.. I said something to the lady at the front desk and to my understanding they were confronted about it.. The would not clean...More
3 Thank Neveragainwillistay
Response from Gloria B, Manager at Kingsland Inn & SuitesResponded 16 December 2014
I am sorry for any rudeness or insult that you encountered with this situation with our housekeeping staff and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future....More
I will start off by saying that this hotel is no frills. The staff is friendly and the accomodations are clean. Despite requesting that I don't receive one, I was placed in a Handicapped room which is not a big deal, but I think they...More
Response from Gloria B, Manager at Kingsland Inn & SuitesResponded 10 December 2014
Thank you very much for sharing the details about your recent visit. We are glad that you were very pleased with our staff. We sincerely apologize about our breakfast and the missing coffee and condiments though. We are constantly looking for ways to enhance the...More
Sorry for the delay. Been busy. When we stayed at the hotel several months ago, it was part of the Choice chain. Do not know if the hotel has changed its status. When we stayed at the hotel there were renovations in... More
Sorry for the delay. Been busy. When we stayed at the hotel several months ago, it was part of the Choice chain. Do not know if the hotel has changed its status. When we stayed at the hotel there were renovations in progress. Maybe the hotel was being updated for a possible sale.
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"This hotel is just off the main road surrounded by other hotels, the walls are a little thin."