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Hampton Inn & Suites Jekyll Island

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Hampton Inn & Suites Jekyll Island
Hampton Inn & Suites Jekyll Island
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1,753 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Jekyll Island
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Showing 1,741: English reviews
Toronto, Canada
Reviewed 16 March 2016 via mobile

Clean but very disappointing overall. We were only there for one night but we felt like this hotel had seen better days. Thin, worn towels and a hole in the bed sheets. Super slow elevators. Staff seemed indifferent. Breakfast area was crowded and nobody seemed to be cleaning the tables despite the shortage of space. The boardwalk to the beach...

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Helpful?
1Thank ganddoutoftown
Laurie C, Guest Relations Manager at Hampton Inn & Suites Jekyll Island, responded to this review

Thank you for taking the time to voice your concerns about the hotel. Please know that we take our guest's comments very seriously, and we are making every effort to ensure that guest's are satisfied with their stay. I have brought your concerns to our staff, and hope that you will consider staying with us again in the future.

Athens, United States
Reviewed 15 March 2016 via mobile

My wife and I have been staying here twice a year for many years. This stay has thus far been a nightmare. Fleas and/or bedbugs made a fitful night of restless painful sleep. The manager was defensive and suggested we might have left the patio door open and no seeums or other flying insects got inside the room. (And i...

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5Thank Jerry B
Laurie C, Guest Relations Manager at Hampton Inn & Suites Jekyll Island, responded to this review

We are so sorry to hear that you encountered these unfortunate situations while staying with us. We apologize for the gnats that you experienced while here. They are out in full force this time of year. Guests who come to our area that are not familiar with our gnats or also known as no-see-ums. Gnats are prevalent during the spring...

Reviewed 14 March 2016

We had a wonderful stay in a king suite. We had our 7 month old with us and having the high chairs and crib available is extremely helpful. The pool area is wonderful for small children with the children's pool and zero entry larger pool. I would recommend staying on a higher floor to avoid overhead noise.

Review collected in partnership with Hampton
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Thank Courtney L
Mooresville, North Carolina
Reviewed 14 March 2016

When I book a hotel, there are some names that stand out for being a step above others and I consider the Hampton to be one of those. It is for that reason that we booked our stay at Jekyll Island there and, upon our arrival, was disappointed. We arrived at 1:45, which is well before normal check-in time and...

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2Thank Bill G
Laurie C, Guest Relations Manager at Hampton Inn & Suites Jekyll Island, responded to this review

We are so sorry that you were not happy with the cleanliness of your room during your stay. I assure you, this is not the norm, and I have brought this to the attention of our house keeping team. We apologize for any inconvenience this situation caused you during your stay.

Fort Myers, Florida
Reviewed 13 March 2016

We stayed here in March on our way to Florida. The staff was unhelpful and unfriendly. The breakfast was horrible. The bar in the hotel was small and the food there was inedible. Would not recommend this hotel.

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1Thank wd12016
Laurie C, Guest Relations Manager at Hampton Inn & Suites Jekyll Island, responded to this review

We are so sorry to hear about your less than perfect stay here at the Jekyll Island Hampton Inn & Suites. can assure you this is not the norm, and I encourage you to give us another try. Please know that we are taking your comments seriously, and appreciate you for taking the time to share with us.

Millis, Massachusetts
Reviewed 11 March 2016

My first visit to Jekyll Island and I loved it. The Hampton Inn fit the bill for lodging. Had a nice room with a balcony overlooking the pool. Nice fire pit was a plus as I went in late February and still a little chilly at night. Staff were all very helpful. Would def come back again

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Thank Skeets37
Ohio
Reviewed 11 March 2016

Great hotel.Staff recommended great seafood restaurant down the street. Good breakfast. Nice location on the island. Had to park at one end of building, room was at the opposite end. This was only negative of the stay.

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1Thank halrlaph
neillsville
Reviewed 10 March 2016

We really like this hotel. We stayed here a couple years ago and were very happy. It is very clean and staff are great. The breakfast is super also. The fitness center is small but has what you need. Pool looks great but we didn't use it except to relax and read there. Room was clean and nice.

Review collected in partnership with Hampton
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Thank bjw9
Virginia
Reviewed 10 March 2016

We headed to Jekyll Island for Spring Break and chose the Hampton Inn - and we're very happy we did! The good: The room was clean and comfortable and really big (we had an extended size room). The beds were actually queen size (you might notice some hotels advertise queen size and give you doubles). The balcony was great! The...

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Thank professorroyhinkley
Massachusetts
Reviewed 10 March 2016 via mobile

My husband and I stayed at the Hampton for five nights. Upon check in we were assisted by Jacob who was courteous, professional and a pleasure to deal with. He was able to find us a room with a bathtub. This is a great way to start a vacation. Our room was clean and nicely decorated. The free breakfast was...

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Thank sailjomassachusetts
HotelGuestService, Guest Relations at Hampton Inn & Suites Jekyll Island, responded to this review

We are very happy to hear that you and your husband enjoyed your 5 night stay with us at the Jekyll Island Hampton Inn & Suites. Jacob takes pride in his service and we will thank him for taking good care of you upon arrival. Hope you visit again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
It's tempting to spend your days at the Hampton Inn & Suites Jekyll Island on the unspoiled beaches that line the perimeter of the tiny island paradise. However, don't miss out on learning more about the colorful story of the Jekyll Island Club on a guided tour of the history-rich mansion-size cottages that have drawn visitors to this locale for more than a century. Once a retreat for America's elite families, you can add your name to the likes of the Rockefellers, Carnegies and Morgans and join the friendly team at our hotel on Jekyll Island for a truly unique American experience. Don't forget your golf clubs. Jekyll Island isn't considered Georgia's premier golf destination for nothing. Pine Lakes Golf Course features "family-friendly" tee boxes for truly evenly-matched play. Indian Mound sprawls through some of the island's most scenic landscape and the local favorite, Oleander, follows Jekyll Island's inland lakes and pine forests, creating challenging holes and rewarding views. The history, the beaches, the golf - you'll find a golden getaway on Georgia's Golden Isle. Our hotel features Lobby Bar, Extended Pool Terrace with Kids Pool, Zero Entry Main Pool, and on deck fire pit; Bike Rentals are available on site. Take a 100yd stroll thru the Maritime Forrest and discover Jekyll Island's beautiful South Beach area. For weddings, reunions or family vacations, we have what you need. ... more   less 

Additional Information about Hampton Inn & Suites Jekyll Island

Address: 200 S Beachview Dr, Jekyll Island, GA 31527-0909
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Price Range: ₹ 9,092 - ₹ 18,719 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Jekyll Island 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hampton Inn & Suites Jekyll Island Hotel Jekyll Island
Hampton Inn And Suites Jekyll Island
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jekyll Island staff and other travellers.
34 questions
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Questions? Get answers from Hampton Inn & Suites Jekyll Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“EVEN ROOMS FACE THE OCEAN, Only visible from upper floor!”
  • View from Room 312
  • The sink area.
  • The Tub area
  • The sleeping area
  • The sitting area next to balcony.
 of 5 bubbles LewieD, 20 Feb 2017 | Read review
“some rooms have balconies overlooking the pool”
 of 5 bubbles travig, 18 Feb 2017 | Read review
“must cross a bridge to enter island, could be traffic”
 of 5 bubbles gericonway, 2 Feb 2017 | Read review
“First floor rooms on the South end are closest to the pet walking area.”
 of 5 bubbles Vesta_Guest, 25 Jan 2017 | Read review
“Families: two beds with a pullout couch. Get a balcony overlooking the pool. First two floors are pet friendly.”
 of 5 bubbles hughezzy23, 1 Jan 2017 | Read review
5 of 5