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Hampton Inn Helen

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#3 of 19 Hotels in Helen
Certificate of Excellence
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Hampton Inn Helen
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786 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Helen
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Showing 784: English reviews
Sylacauga, United States
Reviewed 18 July 2016

The staff was friendly and helpful. The Housekeeping was okay but the facility is in dire need of updating. The carpet is terrible and the room furnishings are falling apart. The room I stayed in had a faulty electrical outlet that could be a fire hazard. The staff provided me with an extension cord to use since the faulty outlet...

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Helpful?
1Thank Scotty M
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you for your review. Our front desk staff was very pleased. I have good news! We are very happy to announce upcoming renovations to our hotel that will begin in November of this year! We are completely renovating our guestrooms to the new "Forever Young" Hampton standard and our guestrooms will be absolutely awesome! Our maintenance team has been...

Charlotte, North Carolina
Reviewed 18 July 2016

Hotel was ok. Just a little out dated and need of alittle TLC. Hotel desk service was great. They gave great travel advice while we were there. They were also very friendly. They made our stay the most enjoyable.

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Thank amywJ5604YM
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you for staying with us at our Hampton by Hilton in Helen and thank you so much for your review. Our front desk team was thrilled to read your response. They love sharing their Hamptonaility with our guests. We are very excited about upcoming renovations to our guestrooms which will begin in November of this year! We are completely...

Atlanta, Georgia
Reviewed 17 July 2016

The location is great to enjoy the shops and restaurants in Helen, GA. Everyone is very pleasant and helpful. The hotel property is right on the river. Parking is convenient with many spots under the hotel since the 1st floor is really one flight up via steps or elevator.

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Helpful?
Thank CindyCindy500
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you so much for your 5-star Review! We truly appreciate your response! Our entire team thanks you for staying with us and we look forward to welcoming you back soon!

Evans, Georgia
Reviewed 16 July 2016

Even though check-in was 4, the front desk allowed us to check in early which was a huge help with small kids. The room was clean, but definitely needed some updating (carpet, paint, ceilings, etc.) The jetted tub was very tricky to get started and our lighting would not work in sitting area, so we had to get maintenance to...

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Helpful?
Thank Angela H
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you for your positive review! We're so happy you enjoyed your stay with us at our Hampton by Hilton in Helen. You will be pleased to know we will be updating our guestrooms beginning in November of this year. We're very glad you enjoyed our breakfast and our pool. Our front desk especially thanks you for your comments. They...

Reviewed 14 July 2016

The location of the hotel is excellent for walking to town. The staff was friendly. We had no issues with the room. However, if you are used to eating good food for breakfast, then I would avoid the hotel's breakfast. I would stay here again based on the location.

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Helpful?
Thank scott q
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you for your positive review! We are so happy you enjoyed your stay with us. We agree with you...our location is awesome. Our breakfast team works hard to keep our breakfast options tasty and delicious. We look forward to welcoming you back soon!

Floyd, Virginia
Reviewed 13 July 2016

Worst of dozens of Hampton Inns used over the past several years. -laundry machines out of order entire 3 day visit -2nd floor ice machine out of order -breakfast room crowded, too small -2 of the pillows were very stinky and requested replacement -brown stain on duvet top -plastic cups and peanuts on floor of room when we entered -grout...

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Helpful?
1Thank RocketFloyd
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you for your review. We are so sorry you did not have a positive experience during this stay with us. We are very excited about upcoming renovations we will begin in November of this year! We are completely renovating our guestrooms to the new "Forever Young" Hampton standard and our guestrooms will be absolutely awesome! Our maintenance and housekeeping...

Conyers, Georgia
Reviewed 13 July 2016

E will return in the next couple if weeks and are sxcited! And plan on using the fire place this time, thanks for an easy stay and experience. We lived the view of the river from our balcony, and the peaceful ness. The 5 minute walk to Helens shops and restaurants was a great bonus!

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Thank 538debieb
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you so much for your 5-Star Review! We really appreciate you! We're so glad you had a great stay with us and are coming back. We agree with you! We have the best location in Helen. See you soon!

Forest, United States
Reviewed 13 July 2016

Comfortable beds, nice rooms and staff, quiet location a plus. Hallway and dining area flooring needs updating, but other than that, it was a great place to stay. Off of the main street of town, but close enough to walk to everything. Check-in and check-out simple and efficient -- no surprises.

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Helpful?
Thank Julie E
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you for your great review! We really appreciate it. Our staff loves providing Hamptonality to all of our valued guests. We look forward to welcoming you back soon!

Lawrenceville, Georgia
Reviewed 12 July 2016

Always a great experience and good seer ice from the staff and hotel. Always come back in the summer and fall and get the same room, if available. Good breakfast and afternoon snacks. Most enjoyabl time had by both of us and just a short walk to downtown!

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Helpful?
Thank M4791TJterryg
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Happy Birthday! Thank you so much for your fantastic review. Our entire team thanks you! We love our guests and we especially love welcoming back return guests. We look forward to welcoming you back soon!

Long Beach, United States
Reviewed 11 July 2016

All of the employees at the Hampton Inn were very friendly and attentive to any of our needs! All of the team members were not only very responsive to any needs, they did everything with a smile, and a genuine concern for our stay! I truly enjoyed the relaxed atmosphere, and would recommend them to anyone looking to relax and...

Review collected in partnership with Hampton
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Helpful?
Thank Layla R D
Suzie C, General Manager at Hampton Inn Helen, responded to this review

Thank you for your 5-Star Review! We truly appreciate it. Our entire team here at our Hampton by Hilton in Helen thanks you...we work very hard to provide Hamptonality to all of our guests and we are so happy when our guests have a great stay with us. We look forward to welcoming you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the Alpine-themed village of Helen, Hampton Inn Helen offers in-room WiFi, an indoor pool, business center, fitness room, and free hot breakfast. Balcony rooms and suites are available. ... more   less 

Additional Information about Hampton Inn Helen

Address: 147 Unicoi St, Helen, GA 30545-3103
Region: United States > Georgia > Helen
Price Range: ₹ 7,026 - ₹ 10,369 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Helen 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Hampton Inn Helen Hotel Helen
Helen Hampton Inn
Hotel Style:
#2 Romantic Hotel in Helen
#3 Business Hotel in Helen
#5 Family Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Helen staff and other travellers.
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Montevallo, Alabama
2 months ago
4 hours ago
Murfreesboro, Tennessee
1 month ago
Palmetto, Georgia
over a year ago

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Questions? Get answers from Hampton Inn Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms”
 of 5 bubbles FaithBGA, 17 Jan 2017 | Read review
“3rd floor balcony facing the Chattahoochee River gave our stay a peaceful feeling inside.”
 of 5 bubbles tonestur, 10 Jan 2017 | Read review
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 of 5 bubbles 303adriano, 12 Dec 2016 | Read review
“My friend had their suite with a balcony”
 of 5 bubbles 581petel, 2 Nov 2016 | Read review
“Simply find another hotel”
 of 5 bubbles SandyO814, 31 Oct 2016 | Read review
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