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SureStay Hotel by Best Western Helen Downtown

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Within walkng distance of Helen, GA's famous Alpine Village. Our guests enjoy visiting shops and restaurants. Guests also enjoy our close proximity to tubing, water park, putt putt golf and go karts. Many of our guests also enjoy playing golf, hiking and visiting local wineries.
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Property amenities
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Public Wifi
Heated pool
Indoor pool
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
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57Room tips
Traveller rating
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  • English
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We got into the hotel late Sunday night. We had a long stressful trip and were happy to rest for the night. Upon entering Helen, we were so impressed by the Christmas lights and town, we changed our travel itinerary. We canceled Gatlinburg and moved our Maggie Valley reservations
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This hotel is in an excellent location, walkable to almost anything in the town of Helen. The beds are fine and the room was clean. However the lighting was very poor (for instance, no bedside lights and just one dim floor lamp and one very dim desk lamp), dogs in the hotel barki
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The rooms are being remodeled. The flooring is old. Staff was friendly. The reason for the low rating. Our carpet was dirty and they did not vacuum during our stay and it was obviously dirty. The location is great for walking.
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Older hotel been remodeled and somewhat updated. Location good but steep driveway. Continental breakfast was good and coffee in room. Staff very helpful with directions and suggestions. Helen is beautiful but be careful when you park. $5.00 every time you park and still have a go
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Good clean rooms.
Lady "B" was great an friendly went out her way to make everything perfect.
I'm be going back there for sure because of her looking at for the guest.
Walking distance to most things I'm Helen.
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All photosTravellerRoom & SuiteDining Pool & Beach
Room view, the overall appearance isn't bad.The room just needs a pit of TLC.
No security chain on door
Photo provided by managementSureStay Hotel by Best Western Helen Downtown
Photo provided by managementSureStay Hotel by Best Western Helen Downtown
Photo provided by managementSureStay Hotel by Best Western Helen Downtown
Is the indoor pool open year round?
It’s a covered heated pool, so I believe it’s open Year round, but I would confirm with the hotel.
0 votes
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Is it pet friendly ?
Sorry I’m not sure. I’d call motel directly and ask.
1 vote
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Why do I have two pending debits on my account? One for the date we checked in and one for the checkout date?
You should probably call (706) 878-2191 and speak to the manager.
1 vote
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How long does it normally take to get a refund that was promised? Would 6 days be sufficient amount of time to wait?
Hello, I don't know who you are from the website. If you would like to contact me directly, I would be happy to look into the matter for you.
0 votes
How to Cancel Reservation for one of the nights I reserved?
Depends on who you made it through. Some you can't cancel. I'd go through whoever you made the reservation through.
0 votes
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"get the suites"
"Just DON'T stay here!!!!!!"
"Our room faced Main St biut it was fine... we liked the view of the hillside welcome to Helen hedge"
"They have rooms with jacuzzi and fireplace"
"Check out your room before booking. There are many other properties in Helen that seem to be better choices."
US$ 64 - US$ 167 (Based on Average Rates for a Standard Room)
super 8 helen ga hotel helenhelen super 8 hotelsuper eight helenhelen super eight
Super 8 Helen GA
United StatesGeorgiaHelen
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