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SureStay Hotel by Best Western Helen Downtown

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Traveller (14)
Room & Suite (7)
Dining (2)
Overview
  • Excellent25%
  • Very good29%
  • Average23%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
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Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (612)
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611 results
Traveller rating
155
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60
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Time of year
LanguageEnglish
155
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144
91
60
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All reviewsroom was cleanheated poolwithin walking distancestaff was very friendlyshops and restaurantsin townget awaymotelgafesthallerates
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1 - 5 of 611 reviews
Reviewed 2 weeks ago via mobile

This is a basic hotel, there are no frills, it’s a bit dank, dark and dreary, hard to heat. It’s at one end of town without the action, which I guess during tourist season means it’s fairly peaceful. It’s dated, but the bed was comfortable.

Thank niteowljune
Hotel's Favourite
Reviewed 7 January 2018

This is my second Review of this hotel. Several years ago I wrote a good review here when it was Super 8--or something like that. Last year (early 2017) we went there and the experience wasn't that great because the room wasn't good. I think...More

Thank Meengla Y
Reviewed 3 weeks ago

This place is not pet friendly! It's not like this place is top 10 in Helen.. It's run down, needs to be updated.. I've stayed here several times in the past and it just gets worse.. I stay at the Helendorf that is very very...More

1  Thank Kimberly S
Reviewed 3 weeks ago

We stayed here for 2 days, while chasing waterfalls, on our adult spring break 2018. A very nice, quiet hotel, centrally located in the middle of town. We were able to walk most places, until we went to the waterfalls. The price was reasonable and...More

1  Thank jjgregg
Reviewed 9 March 2018

Great location for walking to restaurants & shops. Quiet rooms, well maintained & across from a manicured hedge welcoming guests to Helen!! We reserved on line & were not disappointed when we arrived... Anna, welcomed us warmly & when we arrived home she had called...More

1  Thank franberr
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$ 83 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$ 83 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (14)
Room & Suite (7)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
Crystal B
13 March 2017|
AnswerShow all 3 answers
Response from HerrP | Reviewed this property |
You should probably call (706) 878-2191 and speak to the manager.
1
Vote
bwalls171
6 January 2017|
Answer
Response from debbiesuper8 | Property representative |
Hello, I don't know who you are from the website. If you would like to contact me directly, I would be happy to look into the matter for you.
0
Votes
Michelle W
3 October 2016|
AnswerShow all 3 answers
Response from Pam L | Reviewed this property |
Depends on who you made it through. Some you can't cancel. I'd go through whoever you made the reservation through.
0
Votes
Room Tips
"Our room faced Main St biut it was fine... we liked the view of the hillside welcome to Helen hedge"
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"They have rooms with jacuzzi and fireplace"
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"Check out your room before booking. There are many other properties in Helen that seem to be better choices."
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"I'd check out the room first. Some may have been remodeled."
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