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BEST WESTERN PLUS Atlanta Airport-East

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BEST WESTERN PLUS Atlanta Airport-East
BEST WESTERN PLUS Atlanta Airport-East
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822 Reviews from our TripAdvisor Community

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Showing 754: English reviews
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Charlotte, North Carolina
Reviewed 1 week ago via mobile

Hotel was close to the airport and very convenient for our visit. The hotel surroundings were not very pretty as it was located on a main interstate. There was a 24-hour IHOP literally in the parking lot of the hotel, which was great. The front office staff was not very helpful as they did not know anything about the surroundings....

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Helpful?
Thank cg208cm1592
Michael C, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

First and foremost, I would like to apologize for this front desk issue. If you could please give me a call at the Best Western Airport East, it would be greatly appreciated. Michael Christian General Manager

Khon Kaen, Thailand
HOTEL’S FAVOURITE REVIEW
Reviewed 4 March 2017

A convenient & pleasant hotel close to Atlanta airport.Check in was reasonably quick for a small group,(14 persons.) Rooms reasonably spacious with storage space for clothes,etc. Comfortable bed & despite the close proximity to the airport are quiet enough for a good nights rest. Bathroom adequate although the shower was a little fierce.(Could be classed as dangerous to a small...

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Helpful?
Thank Alec757
About Hotel's Favourite Review
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Alec757, Thank you for taking the time to review our hotel. We really appreciate your feedback and are happy to see that you and your group enjoyed your stay with us. I am glad that you enjoyed our recently renovated rooms. Thank you so much for your kind words and we hope to see you back again soon. Sincerely,...

Henderson, Nv
Reviewed 1 week ago

Spent 2 nights at this hotel as a stopover from flights to and from Atlanta. Comfortable bed, large room, small bathroom but adequate, no hot water on our second visit, but problem was fixed next morning. Breakfast was good, with hot and cold items.

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Helpful?
Thank USNRetired1980
sparks nv
Reviewed 1 week ago

The room, beds, cleanliness were just fine here, the breakfast was ok. However, the noise level from planes is very high. Ear plugs were provided, but they really didn't help that much. The place is a bit tricky to find, you turn at the IHop. The Ihop is the only restaurant nearby. This is fine for a quick stopover.

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Helpful?
Thank fiddlestogo
Michigan
Reviewed 1 week ago

+Chantay was very nice at check-in. Room #911 handicap was assigned to us. Clean updated large room. Two queen beds, nice pillows, good size frig, and micro. I liked the view from our room of the airport. The coffee and breakfast were good, especially the eggs. -My only real complaint was the shower water pressure; it was virtually non-existent. -The...

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Helpful?
Thank moxiemynk
atlanta, United States
Reviewed 1 week ago

The service is excellent caring and friendly. The breakfast was also delicious. The workout area is great to have on any trip my favorite. Best Western is like a home away from home for me and its so comfortable, clean, quiet.

Review collected in partnership with Best Western
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Helpful?
Thank michellerp2017
Portland
Reviewed 3 weeks ago

I would never recommend this hotel! Room had a smoke smell, called to let them know and the staff did not offer another room or care. During check out the same attitude was present. Also had to kill a bug in the bathroom.

Review collected in partnership with Best Western
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Helpful?
Thank Z2577ZFr
Michael C, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

First and foremost, I would like to apologize for the experience you had at our location. Could you please give me a call at the Best Western Airport East. Michael Christian General Manager.

Reviewed 3 weeks ago

Hotel offers free shuttle service from/to airport. Arrived super late from delayed flight - 1:00 AM in morning no problems. Simply call their Shuttle number when you arrive at gate, and by the time you take the West exit their shuttle will be there waiting for you. Requested room at back of hotel to avoid airport noise and it was...

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Helpful?
Thank Jerry C
United States
Reviewed 4 weeks ago via mobile

I missed my connecting flight, so myself and the whole plane of passengers were given a night at this hotel. The shuttle is small and couldn't accommodate many people, so I decided to let the elderly go on and take an Uber. When I arrived at hotel (around 1am) the lobby was filled with people waiting in line. I asked...

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Helpful?
Thank Heidi M
Michael C, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

First and foremost, i would like to apologize for the extremely long check in process. I definitely understand how frustrating it must have been to go through this experience. I would like to speak with you over the phone, can you please contact the hotel and ask for the General Manager.

Nashville, Tennessee
Reviewed 12 March 2017

Great experience EXCEPT it's ridiculous to pay a fee to check in earlier than 3 pm. Instead they just didn't hold the incidental fee, which was fair (although that would have been refunded anyways). And in addition to the two taxes, there was a hotel fee that I wasn't aware of. Showers need curtains, but overall experience and decor of...

Review collected in partnership with Best Western
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Helpful?
Thank 566kayleighc
Michael C, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Thank you so much for your review. I am in the process of reviewing that policy and seeing what we can do.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN PLUS Atlanta Airport East ... more   less 

Additional Information about BEST WESTERN PLUS Atlanta Airport-East

Address: 301 N Central Ave, Hapeville, GA 30354-1601
Region: United States > Georgia > Hapeville
Price Range: ₹ 7,256 - ₹ 10,107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Atlanta Airport-East 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Best Western Plus Atlanta Airport East Hotel Atlanta
Best Western Atlanta
Best Western Hapeville
Atlanta Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Atlanta Airport-East staff and other travellers.
11 questions
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Questions? Get answers from BEST WESTERN PLUS Atlanta Airport-East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors in back of hotel have less noise.”
537jerryc, 27 Mar 2017 | Read review
“pick a room at the back for quietness - its is an airport hotel and planes pass the front”
E9616KYdavids, 20 Feb 2017 | Read review
“Rooms at the rear of the hotel will be quiter, fromt facing rooms give a good view of the runways”
kenbearfield, 20 Feb 2017 | Read review
“We stayed on the fifth floor and enjoyed watching flights come and go!”
, 2 Feb 2017 | Read review
“rooms facing away from the airport are quieter”
travelinmom12, 7 Jan 2017 | Read review
5 of 5