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Portobelo Beach

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Portobelo Beach
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93 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Sydney, Australia
Reviewed 25 January 2016

Aweful, Do not stay here. I am a gold member hotels.com member and was absolutely disgusted in this hotel. I actually left and having pay for 4 night after the first night. When you check in was greeted by the local drunks passed out vomitting and a stench of urine on the footpath immediately out the front of the hotel....

1Thank David J
Bogota, Colombia
Reviewed 24 June 2010

The worst customer service ever! I try to go to the beach with a towel and the manager told me I was not allowed to go out with it. It is a family house transformed into a two stars hotel. Still a house, not a hotel. You have to smile a lot, if you want to ask to the manager...

1Thank juanfcor
Reviewed 15 March 2010

The best part of the beach is right in front of this hotel, but hotel is old, breakfast is bad, rooms are big but very basic. Location was great on one hand because it was right on the beach, and the best bars were there, and the bad on the other, because those bars are so noisy, you feel that...

2Thank tourist_from_Russia
Porto Alegre, RS
Reviewed 17 February 2010

I stayed 4 days at Portobelo Plaza, and I don´t recommend it. Despite the good location, the hotel is inadequate in terms of good reception. Imagine that you cannot serve your breakfast and you can eat only one bread, or one fruit. When I complain, the person who serves said: you pay for one breakfast. The control of the air...

1Thank Aivlis
Reviewed 13 November 2009

The owner refused to refund the remaining days of my stay (I checked out early - after staying 4 nights) due to Hurricane Ida. Terrible attitude from the owner. DO NOT RECOMMEND

Thank flexonD
Reviewed 8 October 2009

I had a great time! Portobelo is a small nice hotel at the beach, clean, with comfortable beds, air condition + fan, good food (I loved the fish !!) nice people, fast internet (WiFi) and laundry service. At the beach, in front of the hotel you have other nice people, who rent chairs & sell small little things to eat...

Thank GreenCurly
Reviewed 10 July 2009

Portobelo is great. Not just the location (right in front of the beach), but also the price. The best part is the staff, who are extremely friendly. An additional plus is the free wireless internet, which--despite what the SanAndres scuba diver said--works wonderfully. You'll find that it's much, much faster than any internet cafe on the island.

Thank colombiavisitor
Reviewed 6 March 2009

in all categories We had 2 beautiful weeks on that small little island, in that small little hotel. simple, but noooo complaints: good staff, good restaurant, rooms equipped with all we need, good beds!, best location (at the beach and close to the center) , internet (wifi) and we got our clothes washed. Breakfast buffet, with fruits, cereals, bread, cheese,...

Thank flyingfoxi
Reviewed 4 March 2009

The hotel is close to the airport, close to the center, AT THE BEACH !! Nice, small, clean, laundry service, free wifi, cable tv, new air condition + fan. We booked with breakfast - nice buffet - and in the evenings we went to all the nice restaurants around. Casablanca, Assho Gourmet Shop, Nikos, Bongos, Miss Celia, Mojito Passion, and...

Thank annagreg
Reviewed 21 January 2009

We usually go to San Andres islands because scuba diving is excellent there. Unfortunately we made our reservations late last year and the only hotel we found available was the portobelo hotel. Like other hotels, we reserve accommodations with a credit card, but different from other hotels, they charged our credit card for the total amount (value for almost 3...

Thank SanAndresDiver

82 photos of this hotel

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Pool/Beach Area (5)
Hotel & Grounds (16)
Dining (7)
View from Room (5)
Room/Suite (8)
Bathroom (1)
Other (35)

Management photos: Courtesy of the property manager

All Management Photos (5)
Hotel & Grounds (2)
Pool/Beach Area (1)
Other (2)
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  • Beachfront
  • Free Internet
  • Restaurant
About the property
  • Beachfront
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Portobello - at the best beach of San Andres. 10 minutes from the airport, 2 blocks to the center. Nice restaurants nearby, supermarket round the corner. Clean rooms with air-condition, fan, mini-bar, cable-TV, telephone, optional ocean-view, laundry-service available. Spacious bathrooms with hot-water-shower. Reception, with alarm, 24h occupied, tour bookings, safe available. Enjoy your vacation at the Portobello Hotel. ... more   less 

Additional Information about Portobelo Beach

Address: Ave. Colombia # 5 A - 69, San Andres, San Andres Island SAI, Colombia
Region: Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Price Range: ₹ 6,091 - ₹ 12,521 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Portobelo Beach 3*
Number of rooms: 11
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Also Known As:
Portobelo San Andres Island
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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