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BEST WESTERN Gwinnett Center Hotel

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#3 of 24 Hotels in Duluth
Certificate of Excellence
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287 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Martinsburg, West Virginia
Reviewed 3 days ago NEWvia mobile

While waiting for our new house to be completed with my relocation, my family and I spent a week with these folks. Absolutely great facility. The hot breakfast daily was great and they rotated the menu so that we weren't having the same thing daily. There is always hot coffee and hot water on tap so it worked well for...

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Helpful?
Thank SgtCookeUSMC
Covington, United States
Reviewed 5 days ago NEW

Al and Michael was very sympathetic of my family. They both went out their way to make my family so comfortable despite the tragedy we are experiencing right now. You never know what is going on in someone life. It is so pleasing to have someone like Al and Michael who is very professional and treated us like humans. These...

Review collected in partnership with Best Western
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Thank reginab852
Rockville, Maryland
Reviewed 6 days ago NEW

Was nice no issues will come back again. Breakfast and location was great. Bed was awesome as well and staff was great! Lllllllllloooooooovvvvveeeeeeeddddd The Best Western I do recommend if you want to stay north of Atlanta close to shopping and dining

Review collected in partnership with Best Western
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Helpful?
Thank chelseam141
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Chelseam141, We are so glad that you felt our bed was "awesome" and we do look forward to your return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Bangkok, Krung Thep, Thailand
Reviewed 1 week ago

A great place to stay. Good price. Good location. Can walk to restaurants: Hibachi, Waffle House, Bahama Breeze. Excellent staff. Healthy breakfast included. Everyone very courteous and professìonal. Can order take out.

Review collected in partnership with Best Western
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Helpful?
Thank Storm7979
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Storm, We are so glad you were pleased. It's true that there are many restaurants around us, including delivery. Do please return. Best Western Gwinnett Center Hotel Facebook.com / BestWesternGwinnett

Swainsboro, Georgia
Reviewed 2 weeks ago

It was really pleasant stay and I will recommend everyone to stay at Best Western Gwinnett Centre hotel.Room was clean,breakfast nice with plenty of choice. Location was very convenient because just off I-85.

Review collected in partnership with Best Western
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Helpful?
Thank bradfordinn
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Bradford, Thanks for staying with us. We're so glad that you felt your stay was "really pleasant". Do please return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

St Martinville
Reviewed 3 weeks ago

Stayed 5 nights and great place. Breakfast hot, room clean, staff nice and helpful. Great location and will stay again if in the area. NUC All American Game we came for and room not far from complex. 4 star

Review collected in partnership with Best Western
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Helpful?
Thank Carolyn B
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Carolyn, Thank you for staying with us. We're glad you were pleased and we hope you will return in the future. You're right: we ARE in a great location. Thanks again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Morristown, New Jersey
Reviewed 3 weeks ago

I have stayed at this hotel several times now, as the location works for me and it is affordable. First, the hotel itself is fine. It is a no-frills Best Western with everything in working order. Rooms may be a bit dated, but that's ok. The breakfast is simple but that is fine -- it is hot and cold and...

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Helpful?
Thank Alwayswatchtraveling
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Guest, Thank you for the nice things you said about Michael and we apologize to you for your bad experience with the other clerk. Please now that we value ALL of our guests and strive to show that in our guest service. We had addressed this here at the property and we do hope that you will come again....

Reviewed 4 weeks ago via mobile

Awesome hotel, newly renovated with super friendly staff and sufficient breakfast. 30 min out of the center of Atlanta, 5 min away from Gwinnett Mall and plenty of Resraurants! Will definetly stay here again when we are in town!!!

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Helpful?
Thank Angi T
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Angi T, Thank you for staying with us. We appreciate it so much. Indeed, we ARE "5 minutes away from Gwinnett Mall and plentyh of restaurants". Do please come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Vicksburg, Mississippi
Reviewed 18 December 2016

Stayed at this hotel while in town for a concert. Had a great experience! The area was good, the room was clean and comfortable. Breakfast was nice. Everyone was nice and helpful. I would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank wandaw708
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear wandaw708, Indeed, we host many concert goers coming to concerts at the not one, but two concert halls near us and so we appreciate you having stayed with us. And we appreciate that you "would definitely stay here again". Please do! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

CLERMONT
Reviewed 17 December 2016

Hotel was very presentable. We arrived a little earlier than anticipated and could not check in. A bit of an issue since I need some privacy for medical issues. But, we left and came back later. The front desk person at that time was very kind and understanding. We travel with a service animal and he noted that on our...

Review collected in partnership with Best Western
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Helpful?
Thank DENNIS C
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Dennis, Thank you for having stayed with us. We usually stay full and so the guests from the previous night do have until 12:00 before they have to leave. Sorry that you arrived and had to leave and come back. If a guest had vacated already and the room was clean, we would have been happy to have gone...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets. ... more   less 

Additional Information about BEST WESTERN Gwinnett Center Hotel

Address: 3670 Shackleford Rd., Duluth, GA 30096 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Region: United States > Georgia > Duluth
Price Range: ₹ 5,320 - ₹ 7,776 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gwinnett Center Hotel 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#1 Best Value Hotel in Duluth
#1 Family Hotel in Duluth
#2 Romantic Hotel in Duluth
#4 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gwinnett Center Hotel staff and other travellers.
7 questions
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Bonifay, Florida
3 months ago
11 months ago
glasgow
11 months ago

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Questions? Get answers from BEST WESTERN Gwinnett Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you can stay for the free breakfast!”
 of 5 bubbles 304TomG, 7 Oct 2016 | Read review
“The double beds was great for my husband our 2 children and I”
 of 5 bubbles ashleymU6082PI, 26 Jul 2016 | Read review
“Never had a problem on any floor and I stayed on all three...”
 of 5 bubbles morae1994, 21 Apr 2016 | Read review
“My room was 1st floor at end of hall. There was an exit door at that end of the hall so you didn't have to go back thru the lobby”
 of 5 bubbles HJDTourism, 25 Feb 2016 | Read review
“Staff easily reduced the rate to AAA rate when we asked”
 of 5 bubbles E7966WXtims, 12 Feb 2016 | Read review
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