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Holiday Inn Express & Suites Duluth - Mall Area

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Holiday Inn Express & Suites Duluth - Mall Area
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121 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Duluth - Mall Area
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Showing 116: English reviews
Virginia
Reviewed 27 March 2015

Had two rooms for two nights. Hotel had some issues with maintenance, outside business solicitation, room cleanliness, and honoring room requets. After almost a week I was finally able to speak to mgmt at the hotel and the hotel seemed to take my concerns seriously. My concerns was addressed. Hopefully the concerns will be worked on and a solution put...

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Thank Preston B
Yankton, South Dakota
Reviewed 26 March 2015

Very nice, brightly colored lobby and a good, hot breakfast from 7 to 9 am. At 9:01 everything was locked up & turned off, finished or not. There were lots of computer hookups in this room. They had a nice pool room but we didn't use it. The hall outside it reeked of mildew/mold and some of that filtered clear...

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1Thank 316tricia
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Dear WeAreOnTheRoadAgain, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Dacula, Georgia
Reviewed 20 March 2015

This is a remodeled Country Inn & Suites, and the new and improved version as Holiday Inn Express & Suites is very nice. Open lobby, all new inside and out. Beautiful rooms, many with sitting area and sofas, and a large flat screen TV in both the sitting area and bedroom. Dining area near the lobby has a large table...

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Thank jgwisdom
Reviewed 19 March 2015 via mobile

We stayed here due to the Candlewood suites down the road did not have our room for us after we had reserved it almost 2 months in advance (don't stay there) We ended up staying at this hotel which was a total upgrade! Everything was new and remodeled. We were so happy to have someone nice checking us in compared...

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Thank Cynthia B
Dallas, Texas
Reviewed 10 March 2015

Clean hotel, nice guy at the desk for check in. Rooms was clean and comfortable. King size with several extra pillows. Always a plus. Nice pool and exercise room. Looking forward to breakfast. Sounded pretty good. Parking area was clean and well lit.

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Thank Terry H
Fort Meade, Maryland
Reviewed 5 March 2015 via mobile

Don't worry about earlier reviews! This place is nice! We got a great military rate on a 2 bedroom very large suite. Everything in the room was clean and the carpet seemed brand new. They were out of cribs but we had our own so it wasn't an issue. The lobby was really nice and everything was as clean as...

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Thank Liza215
Atlanta GA
Reviewed 18 February 2015

We had to stay at this motel during the recent ice storm leading to widespread loss of electricity. First of all almost all hotels and motels in the ten share miles were sold out. I was prompted by a sister IGH hotel about this place and assisted with booking. Upon arrival, the desk clerk was very friendly and helpful in...

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Thank usdoc1
Charlotte, NC, United States
Reviewed 13 November 2014

I had a great experience staying at this location. Check-in and out was flawless. I enjoyed talking to the desk clerk in the morning who was from Greenville, NC. He was pleasant and gave you the sense of belonging.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Charles M
Duluth, United States
Reviewed 11 November 2014

Hotel was a wreck. It was under constuction and the lobby and hallways were near impossible to navigate thru and very dangerous. The parking lot was full of constuction vehicles and made it very hard to load and unload luggage.Our room was unfinished.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Rodger A
CarlsonRezidor, Online Customer Support at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

We are truly sorry your experience at the hotel was not positive. As you witnessed, we are currently undergoing renovations and we take every action to ensure our guests are affected as little as possible. We hope you will give us another try in the future to enjoy these improvements!

Carrollton, Georgia, United States
Reviewed 28 October 2014

This is the 4th time I have used this hotel with a group of 5-10 rooms. Each year I get a late check out so that the kids that I bring can swim in the pool. I have used the same group sales employee each year. With all of the remodeling going on and the pool being closed, you would...

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Thank Corey J
GM-Duluth, Director of Sales at Holiday Inn Express & Suites Duluth - Mall Area, responded to this review

Corey: Thank you so much for taking the time to submit your review. I am so sorry about your stay & the condition of the hotel. I am most sorry that you felt taken advantage of. When you booked your rooms, I informed you of our renovation & held the rate that you'd received in years past because of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Duluth - Mall Area

Address: 3530 Breckinridge Blvd, Duluth, GA 30096-4911 (Formerly Country Inn & Suites Atlanta/Gwinnett Place Mall)
Region: United States > Georgia > Duluth
Price Range: ₹ 6,714 - ₹ 10,821 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Duluth - Mall Area 2.5*
Number of rooms: 104
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Also Known As:
Country Inn & Suites Atlanta/Gwinnett Place Mall Hotel Duluth
Country Inn And Suites Atlanta/Gwinnett Place Mall
Country Inn Duluth
Duluth Country Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Duluth - Mall Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call and ask if there are any ongoing conferences in the area.”
 of 5 bubbles jamescM354RF, 13 Jul 2016 | Read review
“The King Suites are spacious.”
 of 5 bubbles Floridalady58, 2 Jul 2016 | Read review
“Never stay on a floor with youth summer tour groups.”
 of 5 bubbles JNetteDC, 27 Jun 2016 | Read review
“Get a room on the 3rd or 4th floor for a great view”
 of 5 bubbles 874billyh, 17 Oct 2015 | Read review
“look at room before you check in”
 of 5 bubbles jgumms, 19 Jun 2015 | Read review
5 of 5