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Hyatt Place Duluth/Gwinnett Mall

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Hyatt Place Duluth\/Gwinnett Mall
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378 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Leesburg, Georgia
Reviewed 2 days ago NEW

Room was clean, comfortable and roomy. Everything was stocked and in working order. Staff was very friendly and professional. Property is easily accessible to I-85. Many places to eat nearby. Great!!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank deborahsG8116WY
lake grove, United States
Reviewed 4 days ago NEW

I saved a lot because I didn't have to pay for parking, internet service and breakfast. The hotel also provided bus shuttle to visit local stores such as Macy's Sears and so on. Folks, honestly, if you travel anywhere, just try Hyatt Place or Hyatt House. Beleive me a trial will convince you.

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Helpful?
Thank Tai A
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you so much for your wonderful comments. Yes we do not charge for parking, internet, breakfast etc. We feel that this is an integral part of your Hotel stay and offer it at no extra charge. We hope to have you visit us again! Thank you for the 4 stars!

Glenside, Pennsylvania, United States
Reviewed 5 days ago NEW

The staff were very friendly. The hotel was very clean as well as close to shopping and restaurants. The shuttle van from the hotel was a great convenience took you within 5 miles. I didn't realize how much stuff they had within 5 miles. That was awesome!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Angelique N
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Yes we do have a lot of different offerings within 5 miles and we are happy to know you experienced that with us. Thank you also for giving us 5 stars!

Reviewed 5 days ago NEWvia mobile

I am not super picky when it comes to hotels. Most important to me however is cleanliness. This hotel room felt so dirty! The beds were falling apart and honestly I wonder if the linens had even been changed. The sectional couch had visible dirt and tears in fabric, and the ottoman was in bad shape. The pull out couch...

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Helpful?
Thank Amanda J
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Dear Amanda, Please contact me at your earliest convenience so we can discuss in detail. Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com

Charlotte, North Carolina
Reviewed 1 week ago

Same as above, hotel was great and close to Infinity Arena, free shuttle there but none back after concert. hotel staff friendly. Hotel was clean and room was roomy enough, bathroom little small but clean and efficient except door was bumping toilet when you opened door. Not noises!

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Helpful?
Thank NMey54
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for the 5 stars and we are happy to hear you had a great time while here for a concert at the Infinite Center!

Nashville, Tennessee
Reviewed 1 week ago via mobile

This hotel is situated in an area filled with restaurants. Hotel is very easy going. Nothing fancy but great for the area. We have stayed here plenty of times throughout the years. Morning breakfast is good too. Go early because their will be a line. It gets real busy for breakfast.

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Helpful?
Thank thuktha22
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for your comments and 5 star rating! Our breakfast runs for 3 hours each day so the good news is you can avoid the breakfast traffic.

Miami Beach, Florida
Reviewed 2 weeks ago

This was a quick getaway for me and my husband and I must play we both really enjoyed it a lot. The hotel is nice in the guest service was very friendly. If I required a quick room again I would choose this place.

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Helpful?
Thank KasW
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you KasW, We are happy to hear you thoroughly enjoyed your stay here and would love to serve you again!

Birmingham, Alabama
Reviewed 2 weeks ago

Trash from previous occupants still in the room. Food still in the fridge. Previously spilt liquid dried on the walls between the beds. Really don't recommend this Hyatt Place (I stayed on points in this trip because I frequent HP, but this was bad.

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Helpful?
1Thank Ryan B
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Ryan, I am so sorry that you experienced this as you can see from all the comments this is extremely rare for something like this to happen. Please contact me as soon as practically possible so that we can discuss in detail. Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com

Merida, Mexico
Reviewed 2 weeks ago

Enjoyed my stay overall visit was great. Love the huge room space and the breakfast accommodations were good. My family enjoyed there stay wish it was warm enough for the kids to swim. Hyatt keep up the good work and it was also in a great location for shppping and eating

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank shannonhR3476KX
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for the 5 stars as well as the nice comments. The Hotel was built so that the restroom is smaller but the room is much larger. I apologize if the restroom was too small.

Duluth, United States
Reviewed 2 weeks ago

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Thank 858jingy
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Duluth/Gwinnett Mall

Address: 3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
Region: United States > Georgia > Duluth
Price Range: ₹ 6,151 - ₹ 10,028 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Duluth/Gwinnett Mall 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hyatt Place Duluth/Gwinnett Mall Hotel Duluth
Hyatt Duluth Gwinnett Mall
Duluth Hyatt
Hotel Style:
#5 Romantic Hotel in Duluth
#8 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Duluth/Gwinnett Mall staff and other travellers.
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Questions? Get answers from Hyatt Place Duluth/Gwinnett Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to check the beds and bathrooms before staying and the rooms on the front or right side have the best views.”
 of 5 bubbles amoa45, 25 Aug 2016 | Read review
“We went for high rooms which was quiet.”
 of 5 bubbles kamoteq1, 24 Jul 2016 | Read review
“We stayed last room on second floor! Very quiet!!”
 of 5 bubbles drtimt, 23 Jul 2016 | Read review
“Very Quiet Rooms. You could hear yourself think. The G.M. Has a vested interest in your satisfaction.”
 of 5 bubbles 931chefa, 16 Jul 2016 | Read review
“We were on the interstate side and it was quiet.”
 of 5 bubbles ginajns, 11 Jul 2016 | Read review
5 of 5