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Holiday Inn Express Hotel & Suites Covington

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Holiday Inn Express Hotel & Suites Covington
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Goldsboro, NC
Reviewed 2 weeks ago via mobile

It was a short night stopover on a long drive over the Christmas holiday. The hotel is undergoing major renovations so there's a lot of construction work in the lobby area. However, our room was immaculate. The beds were very comfortable, and all of the amenities of the room appeared updated and new. The hot breakfast in the morning was...

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Helpful?
Thank Bill W
Toronto, Canada
Reviewed 3 weeks ago

This hotel was under a major renovation when we stayed. The rooms we had were finished, but everything else was in a state of construction. Breakfast was nice, except for saws going the entire time, dust and dirt. I would not normally hold this against a hotel, but for the rate we paid and without any warning that this was...

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Helpful?
Thank Lovemytravels121
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Lovemytravels121, Thank you for taking the time to review our hotel and for staying with us. Please accept my sincere apologies for any inconvenience the renovation works during your stay may have caused you. We greatly appreciate you bringing this matter to our attention. We hope to have the opportunity to serve you again to show what we have...

Reviewed 12 December 2016

I stayed here on 12/06/16 and was astonished that they were attempting to stay open during a complete renovation project. We've all been to hotels that might, say, renovate one floor or one wing at a time. But this property was open for business with the ENTIRE hotel occupied by construction materials and crew. Extremely dusty, noisy, cluttered - and...

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Helpful?
1Thank Scottbennett
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Scottbennett, Thank you so much for your review of our hotel. Please accept our sincerest apology for the unexpected experience you had due to the ongoing renovation. It is regrettable that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that...

Reviewed 28 November 2016 via mobile

My aunt booked this hotel for wedding guests. She was told that the construction was "minimal" and there would be only minor disruptions. No scaffolding, they said. All. Lies. My husband and I stayed in a king suite that obviously was still in the process of being remodeled. The curtains were filthy and the amount of dust we woke up...

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Helpful?
2Thank Heather C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Heather C, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Covington, GA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing...

New York City, New York
Reviewed 28 November 2016

Book a room about 2 month in advance for Thanksgiving. Call 2 week in advance to make sure the 2 room I book can be together. Was traveling with my grown kids and 1 month grandson. From New York to Atlanta The hotel never bother to said anything about renovation. I got a call at 11am that morning saying the...

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3Thank Myles086
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Myles086, We appreciate your time in writing a review about your previous stay at the Holiday Inn Express & Suites Covington, GA. We are happy that you rated our room four stars. It is unfortunate to learn though, that your stay was disrupted because of renovations going on during your stay. Thank you for letting us know about your...

Denver, Colorado
Reviewed 27 November 2016

IT IS CRIMINAL TO ADVERTISE THAT PEOPLE CAN STAY HERE. THE ENTIRE HOTEL IS UNDER CONSTRUCTION...THE ENTIRE HOTEL. We arrived later in the evening, had no other options and had no idea it was under construction. the beds had been slept in by the workers. in the morning there were over 20 workers painting, sanding, grinding, eating breakfast with us....

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2Thank gt3smitty
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Hi gt3smitty, Thanks for posting your feedback on your stay at Holiday Inn Express & Suites Covington, GA. I am sorry that you were not as satisfied as I hoped you to be because of the ongoing construction onsite. It was never our intention to make your stay uncomfortable. I am keeping this discussion on records which I will also...

Georgia
Reviewed 15 November 2016

This hotel is currently under a heavy renovation. It is unsafe with loose railing, exposed wiring, and building materials everywhere. It is also very uncomfortable with dust, noise, and strong chemical smells throughout the property. The entire hotel is impacted, unlike most hotel renovations where they work a floor at the time. I have stayed at many properties over the...

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3Thank UGA02
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear UGA02, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am sorry for any inconvenience caused by the noise levels and dust from the renovations. We have sent you...

Nashville, Tennessee
Reviewed 27 October 2016 via mobile

I was not impressed at all with this hotel. The entire hotel was under renovation and they never bothered to tell me when I booked the room. You have to drag your luggage through a small wooden opening and forget trying to take a nap while on vacation. I was informed construction was from 8am-6:30pm when I called the front...

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1Thank DToms27
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear DToms27, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the ongoing renovations and the noise challenges, but I am happy that the staff were accommodating. I have forwarded your feedback to our hotel management to work on these...

Chesapeake, Virginia
Reviewed 18 October 2016

While on family business in the area, we stayed here for the first time. My brother had stayed a few weeks earlier and enjoyed his stay, thus we all chose it. There were some renovation and repair work on-going at that time, which was a minor inconvenience but upkeep and upgrades must happen as needed. Our assigned room faced west...

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Helpful?
Thank WA2world
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear WA2world , Thank you for taking the time to share your recent experience at our hotel and for choosing us for your family travel needs. Our goal is to provide an unforgettable positive hotel experience. I am elated to rad you found our accommodation commendable. I am disappointed to learn we fell short of your expectation and apologize for...

Dryden, Canada
Reviewed 30 September 2016 via mobile

We stayed at this hotel on our way back from Florida. The hotel is beautifully lit up at night. Our room was a little dated but clean and totally functional. The front desk staff was friendly and at times humorous. Totally enjoyable to talk too. The pool area was great except for all the ants. Breakfast had a good selection...

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Helpful?
Thank Ontariogirl30

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Covington

Address: 9159 Access Rd NW, Covington, GA 30014-2011
Region: United States > Georgia > Covington
Price Range: ₹ 8,509 - ₹ 10,619 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Covington 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Covington
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Covington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the renovation is done before you go!!!!”
 of 5 bubbles Lovemytravels121, 28 Dec 2016 | Read review
“The ENTIRE hotel is under construction - DO NOT STAY HERE”
 of 5 bubbles gt3smitty, 27 Nov 2016 | Read review
“Ask for a room on the west side.”
 of 5 bubbles WA2world, 17 Oct 2016 | Read review
“Back side of hotel - away from the road is very quiet”
 of 5 bubbles O1790TWmarkt, 6 Jul 2016 | Read review
“Get a room on the top floor for (hopefully) a more peaceful/quiet stay.”
 of 5 bubbles 604rachelj, 18 May 2016 | Read review
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