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BEST WESTERN Garden Inn & Suites

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360 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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North Port, FL
Reviewed 2 days ago NEW

We saw a review of this place. It was inaccurate.. The night manager was very nice. The quality of the room and amenities was very poor. I realize it was an older building however linens can be replaced. Rooms can be clean.

Review collected in partnership with Best Western
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Helpful?
Thank F970QUcatherineh
Brookville, United States
Reviewed 6 days ago NEW

Need place to stop on trip home from Florida. Hotel easy to get to but too close to highway noise from our backside room. We were tired and did get the sleep we needed. Breakfast was ok. Staff was friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank michaelgI1726ZY
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to tell us about your recent stay. We're glad our staff was kind and worked hard to help you. We do apologize that you dealt with noise from the highway and didn't get much needed rest. Our property is conveniently located directly off the highway which can sometimes be cause for excess noise. Nonetheless,...

Pigeon Forge TN
Reviewed 2 weeks ago via mobile

We have stayed many times at this location over the past 10 years & it's like our 2nd home.. we have family that lives in the area & we stayed here with the wedding party over 10 years ago & still do when we go visit about 4 times a year.. it is conveniently located just off the interstate &...

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Helpful?
Thank cruznut712
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

It is our absolute pleasure to receive these words from such a valued guest. We're really glad that we've had the opportunity to host you and your family for over a decade. Comments like these make our day and we're counting down the days until we can see you again. Until then...thank you so much for the excellent comments!

London, Canada
Reviewed 2 weeks ago

wheel chair accessible, coffee machine, microwave, fridge. Entrance via Chevron service station next door. Sign at driveway into Chevron. Quiet, clean, room, good mattress, hair dryer, ironing board, table, 2 chairs in room. Room is spacious with king size bed. Free breakfast did not meet expectations as the eggs were rubbery, biscuits either hard or gooey and the orange juice...

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Helpful?
Thank Whiskerskip
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

It sounds like we accomplished meeting your expectations in regards to our well equipped room. Thank you for sharing your comments with us! We appreciate your feedback in terms of the breakfast and are sorry to hear we did not hit the mark in this aspect. Our complimentary breakfast is typically stocked with various fresh options to choose from and...

Wisconsin
Reviewed 3 weeks ago

We stayed in a suite that was pretty good sized except the small bathroom. The room was nice and dark for sleeping and the bed was comfy.There is quite a bit of Hwy noise as the building has roads both in front and in back of it. The night clerk and the house keepers were very friendly. I went with...

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Helpful?
Thank bugbiteinthewoods
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Your feedback is appreciated, thank you. We're thrilled to know you enjoyed your spacious suite and found the bed comfortable and conducive to a restful night. We do apologize for the outside noise and the other issues you ran into. The nose clip should not have been found in your sheets and there should not have have been red spatter...

United States
Reviewed 3 weeks ago

The room was clean and comfortable. Breakfast was good. Staff was good. Kinda' noisy on back side of motel because of interstate traffic. Had to walk outside to get to lobby and breakfast area. $15+ taxes was a little excessive for a $71 room.

Review collected in partnership with Best Western
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Helpful?
Thank sherrillj2017
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Your feedback is appreciated and welcomed. We are glad you found your room provided the high level of comfort and cleanliness you expected to find. It's also great to know that overall you had a wonderful stay. Nonetheless, we are sorry you did not agree with our rates. We aim to deliver the best value by providing excellent service and...

Rock Hill, United States
Reviewed 4 weeks ago

Hotel was comfortable and easy access to the highway. Restaurants were only an exit down the highway which made it convenient. Staff was helpful with area information, and recommendations for places to eat.

Review collected in partnership with Best Western
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Helpful?
Thank Timothy A
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Timothy, It sounds like you took advantage of our convenient location. We are glad you found our property provided the comfort and convenience you were seeking during your travels. Thank you for choosing Best Western Garden Inn & Suites and for trusting our staff members to take great care of you! Next time you are in the area, stop by...

Winchester in
Reviewed 22 January 2017

Lady at night was as good as it gets. She cheerful, outgoing, and helpful. The man in the morning did not like his job and told us. He was rude short and unhelpful. It was obvice he preferred we not be there, making his job easyer.

Review collected in partnership with Best Western
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Helpful?
Thank walterh405
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

We're so glad you chose Best Western Garden Inn & Suites for your recent stay. It thrills us to know the front desk person during the night shift was helpful and friendly. We'll be sure to let her know you said so - it will make her day. We apologize you ran into quite the opposite the other half of...

Reviewed 15 January 2017

Icy storm forced us to find shelter for the night. This was a beacon of home ... Had very good experience in a previous one so chose this one of the 4 nestled together. I would definitely recommend it to everyone

Review collected in partnership with Best Western
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Helpful?
Thank Debbie W
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Dear Debbie, We are so happy that we were able to provide some shelter from the ice storm. We are also happy to know that we were able to deliver on your previous positive experience with Best Western and we truly appreciate your recommendation to other travelers. Thanks again Debbie and we hope to welcome you back during better weather.

Allen Park, Michigan
Reviewed 8 January 2017

Updated and well appointed room with plenty of space. It was clean and comfortable. The staff was friendly and it is conveniently located right off the express way. Considering the price we paid, this was a great hotel.

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Helpful?
Thank RayRL
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

It was a pleasure having the opportunity to host you during your recent visit to Cartersville. Thank you for trusting Best Western Garden Inn & Suites to deliver the clean and comfortable accommodations you expected and deserved. We are happy to hear you appreciated our recent renovations of our property. Should you be in the area again, we would love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideal hotel located right off the interstate 75 at exit 290. AAA 3 diamond rated property. All rooms are equipped with 37" LCD TV, micro-fridge, hairdryer, iron & ironing board, high speed internet access. Free HOT Breakfast with HOT waffles, Scramble Eggs, Biscuits & Gravey. Fitness Room, Seasonal Outdoor Pool. In close proximity to restaurants like Cracker Barrel, Shoney's, McDonalds, Wendy's etc. Recently gone through major renovation for comfort of our current and new clients. ... more   less 

Additional Information about BEST WESTERN Garden Inn & Suites

Address: 5663 Highway 20 NE, I-75 at Exit 290, Cartersville, GA 30121-5212 (Formerly Best Western Garden Inn & Suites)
Region: United States > Georgia > Cartersville
Price Range: ₹ 5,482 - ₹ 9,226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Garden Inn & Suites 2.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Best Western Cartersville
Cartersville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Garden Inn & Suites staff and other travellers.
5 questions
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Deering, New Hampshire
over a year ago
Michigan
3 months ago
Kingsport, Tennessee
4 months ago
Downers Grove, Illinois
over a year ago

See all questions (5)

Questions? Get answers from BEST WESTERN Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid i-75 side, though its not that big a deal.”
 of 5 bubbles KipperBernie, 18 Dec 2016 | Read review
“Rooms on front side are probably a little quieter”
 of 5 bubbles Oldfitzman, 31 Oct 2016 | Read review
“Enjoyed the large king size room”
 of 5 bubbles fljrdavis, 4 Jun 2016 | Read review
“Third floor and in the front, otherwise you listen to every step overhead and trucks on the freeway all night long”
 of 5 bubbles JaaJaa, 7 Apr 2016 | Read review
“My room was facing the major roadway. I imagine rooms in the back are quieter but it still wasn't bad.”
 of 5 bubbles 337pamelac, 9 Feb 2016 | Read review
5 of 5