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Quality Inn & Suites

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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Troy, Michigan
Reviewed 4 weeks ago

From first viewing, the property looked nice. However, the parking lot and entrance to our room looked like a huge ashtray--cigarette butts and trash everywhere. Our room seemed clean but there was a used towel hanging on the back of the shower door. The bed and pillows were very comfortable and once the people above us (who must have been...

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Helpful?
Thank Nancy H
Reviewed 29 October 2016

The room was very clean. Television did not work. Found out the receptacle for television was dead. A/C unit was very annoying. The a/c was programmed to turn the fan on/off with the compressor which woke me every time it cycled on and off. While off I would be awaken again from a nearby railroad/train and vehicular traffic. I don't...

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Thank Larry F
California
Reviewed 20 September 2016

I’ve stayed in the Quality Inn Cartersville hotel twice and plan to come again very soon. WE got a warm & comfy welcome, very helpful and the location is perfect. It's has a modern look to it, Facilities are brilliant. I recommended this to all ages, it's a brilliant stay for the price.

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Thank selensaporter01
Lakeland, Florida
Reviewed 31 August 2016 via mobile

The front desk agent wouldn't tell us what the room cost, she would only tell us a range. The room had a large stain on the bed, what appeared to be blood stains in the carpet, a booger smeared on the welcome folder, and the toilet was installed so close to the bathroom door that the door hit it when...

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Thank FatWhiteGuy
Overland Park, Kansas
Reviewed 21 July 2016

Our car broke down and this was the only hotel that we could stay in. They charged us a rate that is much higher than the internet rates--but we did not have a choice. Their philosophy seems to be to say no or do whatever they can to continue low customer service. We stayed in a Holiday Inn Express in...

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Helpful?
Thank Andy D
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We apologize for the inconvenience you have encountered during your stay with us. We have notified staff of this review and we have made changes accordingly. Again we apologize and hope you see us again. Thanks, Management

Nashville
Reviewed 18 June 2016

Headed home and randomly selected this hotel. Suite was pretty nice. There is a floor problem at the entrance to 217. Floor has low spots that should have been leveled before carpet was placed. The deadbolt is difficult to latch and takes a little work to get it started. Also a lack of outlets for personal use. Bed was comfortable...

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Helpful?
Thank Cinamngrl
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your kind comments. Your feedback means a lot to us to help improve our customer satisfaction. We appreciate your business and hope you come see us again. Thanks, Management

Fort Lauderdale, Florida
Reviewed 14 May 2016

Requested a non smoking room, was told they were unavailable. Walked past 6 unoccupied non smoking rooms on the way to my room. Room I was assigned had strong smoke odor Bedspread had numerous cigarette burns Quilt has numerous cigarette burns and holes Bathtub edge had "Black Mold" The free breakfast was OK

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Helpful?
Thank Richard G
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We apologize for the inconvenience you have encountered. We have notified staff of the issues stated and we have made amends accordingly. We hope to see you again in the future. Thanks, Management

Kokomo, Indiana
Reviewed 12 April 2016

We had two rooms for seven people and out of the seven people only TWO had hot /warm water for a shower. We mentioned this to the front desk and they were in complete denial and refused to admit any water issues. We heard this same conversation over and over as more patrons came in for breakfast. One patron approached...

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Helpful?
Thank Bob M
qualityinn10, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We apologize for the inconvenience you have encountered during your recent stay with us. We have notified the staff of this hot water issue and we assure you that amends have been made and it will not happen again. We appreciate your business and we hope to see you again. Thanks, Management

Annapolis Valley Nove Scotia
Reviewed 4 April 2016

was a bit leery of staying due to some of the negative reviews however our experience was quite pleasant room was clean , bed was comfy breakfast was typical ,,, only negative was breakfast room was very small .. I wouldn't say it was the nicest choice hotel but not the worst we would stay again.

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1Thank GarCor
qualityinn10, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We appreciate your kind comments. At Quality Inn & Suites, we strive to give our customers an experience that they will never forget. We appreciate your business and hope to see you again soon! Thanks, Management

Johnston City, Illinois
Reviewed 24 February 2016

We stopped here on our way to Florida and it was an amazing decision. The king size room was very spacious and the beds were like sleeping on clouds. The wifi was free and very easy to connect to. I would highly recommend this hotel and will definitely come back!

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Helpful?
1Thank John M
Kenny P, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for choosing the Quality Inn & Suites. We also would like to thank you for your kind comments. We appreciate your business and hope to see you again in the near future! Thanks, Management

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Breakfast
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 2385 Aubrey Lake Rd, Cartersville, GA 30184-3110
Region: United States > Georgia > Cartersville
Price Range: ₹ 4,583 - ₹ 5,662 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 56
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean the grounds up!”
 of 5 bubbles 383nancyh, 6 Nov 2016 | Read review
“Choose Double bed room”
 of 5 bubbles selensaporter01, 20 Sep 2016 | Read review
“Go to a different hotel.”
 of 5 bubbles 699AndyD, 21 Jul 2016 | Read review
“Rooms were only available on west side 1st floor - they were not renting any of the other rooms- for their convince in cleaning”
 of 5 bubbles 553RichardG, 14 May 2016 | Read review
“Take a shower late at night before anyone else uses any hot water!!”
 of 5 bubbles F2683EMbobm, 11 Apr 2016 | Read review
5 of 5
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