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I was visiting family in Carrollton and made reservations on line to stay here as it was nearby to family and the pictures of the rooms and grounds look nice. When arriving, the man working the front desk man was very rude abd I could...More
This is my second time staying here. The staff was kind and helpful. The mattresses slept very bad. Their breakfast quality could be better in comparison to other hotels in the chain. Would love to see better quality breakfast and mattresses.
This review is not about the amenities of this hotel but about my inability to talk to the person behind the desk! I waited approximately 10 minutes to talk with the desk clerk while she was on the phone on a personal call about her...More
2 Thank deni402016
Response from Nicole C, General Manager at Quality Inn - CarrolltonResponded 27 May 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
I would definitely recommend this hotel ! It was super clean and quiet ! And the staff was outstanding !! Nicky the manager was super friendly and was greeted with a hot breakfast! This was a great value ! Clean and friendly ! will stay...More
Response from Nicole C, General Manager at Quality Inn - CarrolltonResponded 17 April 2016
Thank You so much for writing such a nice review about our Hotel. My Staff and I are happy you enjoyed your stay. We look forward to seeing you on your next trip to Carrollton so we can provide you with same Excellent Customer Service.