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DO NOT stay here! Terrible customer service, dirty, mildew, damp smell, A/C didn't work, wifi was terrible, pool was cloudy and not swimmable, and most importantly they had bed bugs! Two families in our party found them and when we told the front desk, Darla...More
Response from Darla L, General Manager at Holiday Inn Express CalhounResponded 1 week ago
A lot issues that you have put on your review could have been handled had you let someone know that the i.e a/c didn't work, the pool was in great shape besides being a little messy from the previous night activities. In regards to bedbugs...More
Darla, the General Manager, was so pleasant, sweet, and caring. She would walk around the dining area to make sure that everyone was comfortable and had what they needed. She quickly acknowledged guests who were coming in and checking out. I just felt like I...More
4 Thank nancyconner
Response from HIEX Calhoun F, General Manager at Holiday Inn Express CalhounResponded 31 May 2017
Thank you so much for your review of our hotel. I am pleased to know you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again....More
I am a Platinum Member of this hotel chain and I am sorry I wasted my points on this room, I would have been better off paying for a room at a competitor. The Hotel itself is very "Muggy" and smells of mold as soon...More
Response from Darla L, General Manager at Holiday Inn Express CalhounResponded 3 weeks ago
First let me apologize. I am not sure as to your actual date of stay, but if you could call me and let me know I can make sure what happened with breakfast and the rest of your stay not happen again. I will do...More
We arrived here after a full day of rain so we were feeling a bit damp anyway, but the A/C in our room did nothing to help clear out the humidity and dampness in the room which was pervasive. It's a shame since the rest...More
Response from Judy L, Guest Relations Manager at Holiday Inn Express CalhounResponded 19 June 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We are currently working...More
Reserved a king non smoking suite and when we got to the room it smelled like someone smoked in it. Over all the room was clean but that smell was just too strong. The reception lady said she don't any more rooms available so that...More
Response from Judy L, Guest Relations Manager at Holiday Inn Express CalhounResponded 12 June 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
US$ 103 - US$ 165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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