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All reviewsamelia islandroom was cleanfree breakfast in the morningstay there againoutdoor poolfree internetthe staff was friendly and helpfulking suitethe breakfast areahotel staffbreakfast buffetgreat roomyogurtfloridaihgpulloutchannels
My first stay at a Holiday Inn Express and I thought it was great! And a good value for what you get. The room was reasonably large; everything was clean and comfortable and quiet. Best "free" hotel breakfast I have had in some time. I...More
If you were going here to just sleep you will be fine. If you were on a business trip and had to do work on the internet, forget it. I have stayed in a lot of hotels but when it takes 10 minutes to load...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jacksonville North - FernandinaResponded 1 August 2016
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service, comfortable accommodations, and we appreciate your business with us. It is nice to read that you have regarded our hotel to be nice. However, we sincerely apologize...More
I like to camp so I think I'm quite flexible when it comes to accommodations, but I have zero flexibility when it comes to other people's bodily fluids. As a single mom traveling with 2 teenage boys I booked the last room in the house...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jacksonville North - FernandinaResponded 4 August 2016
Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that the issues you had with the room cleanliness, amenities, and staff service received have fallen short...More
Not bad, not great.. Ok for 1 night. Everything felt a bit damp. Carpets needed cleaning. Tile floor in bath was cracked. Breakfast was the best thing about this place. Great options and very nice lady working it. Cinnamon rolls were so yummy!!!
Clean, clean, comfortable as well as good breakfast with a very attentive assistant. Was a wonderful short one night stay. Bed and pillows were comfortable. And one of the great things was the AC kept the room nice and cool.
Response from nestlesmama | Reviewed this property |
This person has no actual review, no other review history at any other location and no explanation. Makes me wonder if she is not a disgruntled ex-employee (or maybe an ex of a current employee lol). She isnt getting her... More
This person has no actual review, no other review history at any other location and no explanation. Makes me wonder if she is not a disgruntled ex-employee (or maybe an ex of a current employee lol). She isnt getting her point across that way if she is legit, people need to know why and the hotel needs to know a well so they can correct ut for future guests! This hotel was very clean, and excellent staff. Maybe she literally woke up on the wrong side. :)
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"Bathroom wall needs to be more insulated for sound......,did sound like our neighbors were using our..."