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Shergill Grand Hotel Conference Center Resort

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Shergill Grand Hotel Conference Center Resort
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237 Reviews from our TripAdvisor Community

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Showing 230: English reviews
1 review
Reviewed 4 days ago NEW via mobile

Stayed at Lego Land hotel for one night. 500.00$. Stayed at shergill grand one night ,priced good and right next to legoland. Nice pool , I would stay again!! Very clean , for the money,had recent updates to lobby. Restaurant in hotel good

Helpful?
Thank Matt H
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very pleased to hear your stay was comfortable and you enjoyed our hotel amenities. Please do stay with us again on your next visit to the area. We also would appreciate a referral to your friends and family. Thank you. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

The room was AWFUL! Carpet was dirty, food crumbs on floor, drapes were torn and the bed sagged in the middle because the bar was broken. I fixed the shower handle in the morning. I will never return.

Helpful?
1 Thank William M
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review and rating of the Shergill Grand Hotel. We are very sorry to hear that your stay was not enjoyable. We apologize for the condition of your room. Please note that housekeeping is a top priority for us, your comments help give us an understanding of how we need to improve. We will be passing your... More 

Travellers are raving about these Winter Haven hotels

Orlando, Florida
1 review
Reviewed 3 weeks ago

i had a great time me nd my family really enjoyed our self Da service Dat Tishann Nd Gabby Give Me Wus Awesome Nd Cant Wait 2 stay again ...the room was very nice and the play room for my grand kids ,the front desk was great smile was beautiful

Helpful?
Thank sweetblckcherrypie73
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review and comments. We are so happy to hear you enjoyed your stay with us. We do hope you will come back and stay with us again! More 

Saint Augustine, Florida
2 reviews
Reviewed 3 weeks ago

While the facilities are a bit older, everything was comfortable and clean and the entire "feel" of the hotel was great. The staff went above and beyond to be helpful and friendly, my daughter couldn't get enough of talking to them! Will definitely stay here again!

Helpful?
Thank Michael M
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review. We would like to wish your daughter a very happy birthday! We do appreciate you choosing the Shergill Grand Hotel for your celebration. We hope you had an excellent visit and hope you will stay with us again on your next visit. More 

New Orleans, Louisiana
1 review
Reviewed 18 October 2016

Where can I start, just amazing staff and that guy shameek up at front desk. We need more like him all around the world. He catered to us each day we was There,even as he mentioned working a banquet he still provided me and my elderly mother with superb customer service like I was a queen so to say, his... More 

Helpful?
Thank 568supertravler
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of the Shergill Grand Hotel. We are very happy to hear that Shameek was able to help you and made your stay comfortable. Our staff strives to achieve excellent customer service. We will definitely be passing your comments onto Shameek. We do look forward to your return on your next visit! Thank you! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016 via mobile

This place has a website that's says it's a palace to put in short. As we arrived the exterior part of the hotel looked outdated this place really needs a big time renovation.i was put on the third floor and I was afraid to let my children near the rails on the walkway.they were worn down rusty.As far as the... More 

Helpful?
2 Thank Vic C
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review. We are very sorry your stay was not enjoyable. Please know that this is not our standard, and we will be passing on the comments from your review to our management team to take action right away. We are always striving to improve our property and are undergoing extensive renovations to improve our look. We... More 

1 review
Reviewed 13 October 2016 via mobile

Don't let the pictures online fool you. This place is a dump. They have old moldy carpet outside on the sidewalk. The rooms were dirty and you could not plug anything into the electrical sockets. The plugs were worn out and anything that's plugged in will fallout. You have to hold the item in place by hand to keep it... More 

Helpful?
Thank Jesse B
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review. We are very sorry to hear your stay with us was not enjoyable. Please note that we are undergoing extensive renovations to improve and modernize our property. All of the rooms will be renovated in the upcoming months. We will pass your comments onto our management team, however, we hope you will come... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2016 via mobile

We stayed in one of the newly renovated rooms. It was clean and inviting. Although whomever painted must have gotten tired and decided to paint everything on one side of the bathroom and leave the rest half done. That had no reflection on our stay. We received free breakfast from the restaurant, the staff is all family and extremely nice... More 

Helpful?
Thank pandefig
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review. We are very happy to hear you chose the Shergill Grand Hotel again for your stay in the area. We are happy to hear that your stay was enjoyable. However, we will be passing your comments regarding the restaurant and bathroom paint to our management team for review. Thank you. More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 October 2016

The hotel was meant to be a place to get some rest after a long drive and prior to a stay at Legoland. We arrived at night and were unimpressed with the exterior. Upon entering, I was pleased with the decor of the lobby. Everything was polished and the place seemed to be well maintained. I had read the reviews... More 

Helpful?
Thank Jessica H
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at thr Shergill Grand Hotel. We apologize for the experience you had with the bathtub in your room. We have passed your comments onto our management team for review. Thank you. More 

Vero Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2016

We stayed at this hotel during hurricane Matthew. Although this hotel has seen better days, the people were amazing helpful. Particular mention to Shameek at the front desk. He came with us to our room when the elevator was giving trouble, and got us an extra Night when we wanted to stay longer. Also very helpful was Amir at the... More 

Helpful?
Thank Jeanette H
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very happy our staff were able to provide you with exemplary service, and we will be passing your comments onto Shameek and Amir. Thank you, and we hope you will choose the Shergill Grand Hotel on your next visit to the area. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Shergill Grand Hotel & Conference Resort,overlooking Legoland(R) Florida Theme Park offers every amenity to make both business and leisure travelers feel right at home. Guests will be close to a variety of local attractions including Legoland(R) Florida Theme Park, Lake Eloise, Historic Bok Sanctuary, Golf, Fishing, Polk Museum of Art and Fantasy of Flight. ... more   less 

Additional Information about Shergill Grand Hotel Conference Center Resort

Address: 5665 Cypress Gardens Blvd, Winter Haven, FL 33884-2273 (Formerly Magnuson Grand Conference Hotel)
Region: United States > Florida > Central Florida > Winter Haven
Price Range: ₹ 5,403 - ₹ 7,660 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shergill Grand Hotel Conference Center Resort 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Best Western Admirals Hotel
Best Western Winter Haven
Winter Haven Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Shergill Grand Hotel Conference Center Resort staff and other travellers.
8 questions
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Questions? Get answers from Shergill Grand Hotel Conference Center Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a pool view and loved it!”
 of 5 bubbles I9916QMmichaelm, 8 Nov 2016 | Read review
“Rooms on the 5th floor”
 of 5 bubbles 690jeanetteh, 9 Oct 2016 | Read review
“Don't!!! Do it!”
 of 5 bubbles ashleyl587, 8 Oct 2016 | Read review
“Rooms in the tower are quieter than those facing the pool, some rooms have screened balconies.”
 of 5 bubbles Momlett, 8 Sep 2016 | Read review
“You will have to drive to LEGOLAND anyway, so pick one of the many other hotels in Winter Haven.”
 of 5 bubbles 368miken, 10 Aug 2016 | Read review
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