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Shergill Grand Hotel Conference Center Resort

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273 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Miami, Florida
Reviewed 4 days ago NEW

The experience was horrible, we stayed only for one night, April 22 very noisy, loud music, people outside screaming. the room was not cleaned from previous guest, no towels to shower, when we called the front desk they told us that they didn't have any, hair all over the bathroom, the toilet didn't flush right, horrible smell in the room....

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Helpful?
Thank isbelbaez
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you,

Charleston
Reviewed 5 days ago NEW

Experience was horrible. Wedding reception one night with loud music, cigarette smoke, beer bottle all over property. 2 guest in room next to me locked their selves on balcony. Started threatening to bust glass with chair in middle of night. Hotel personnel in my room trying to talk to the drunk man and woman. Hotel employee and myself with threatened...

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Helpful?
1Thank Pamela S
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you,

Reviewed 2 weeks ago via mobile

Stayed overnight while in town for work. It was a clean, nice room. Apparently the restaurant and bar are closed on Sunday's and mondays. The man at the desk was nice and printed some things off for me at no charge. Large Olympic size pool, hot tub out of order. Elevator smelled of cigarettes.

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Helpful?
Thank Amanda S
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very pleased to hear your stay was enjoyable. We have passed on the comments regarding our out of order amenities to our management team for review. We do hope you will stay with us again on your next visit to the area. Thank...

Homestead, Florida
Reviewed 2 weeks ago via mobile

The hotel needs a lot of upgrades like new carpet, the pool area needs to be cleaned and there is paint chipping throughout the hotel. Our room smelled nasty and the water from the showers and sink smelt like sewage, I couldn't stand the smell as I tried brushing my teeth. Also the big issue was ROACHES!!!!! My husband woke...

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Helpful?
Thank Guevara86
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Please note that we do fumigate our property every month, and we are working on improving our property with modern state of the art renovations. Our management team has been made aware...

Fishers, Indiana
Reviewed 3 weeks ago

We got two rooms for two nights with an advanced purchase discount that made the rooms around $70/night. The location was fantastic....literally across the street from Legoland and close to numerous restaurants, grocery stores and drugstores. But, we got what we paid for. The entire building and the rooms were run-down and tired and our bathroom was pretty gross. We...

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Helpful?
Thank Lindsey T
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you.

Vero Beach, Florida
Reviewed 3 weeks ago

The hotel is outdated. It should be remodel ed. Location was good. Staff was pleasant. Did not use pool or the restaurant. Do not intend to return in the near future. Stayed here several years ago when it was in better condition.

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Helpful?
Thank gingerver0
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very happy to hear that you enjoyed your stay. We do hope you will choose the Shergill on your next visit to the area. Thank you!

Reviewed 3 weeks ago

Found this place really close to LEGOLAND, good quite place nothing fancy has 174 rooms if you just want to sleep, shower. Room prices were awesome great, on the first day we walked to and back from LEGOLAND, we took our two grandkids 3 and 7 yrs, All of restaurants/stores within close walking distance. Will definitely go back since we...

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Helpful?
Thank Ivan D
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very pleased to hear you enjoyed your stay with us, and hope that you had a great visit to Legoland. We hope you make the most of your annual pass and look forward to your return!

Reviewed 4 weeks ago

We stayed at Legoland Hotel for 3 nights in June 2016. My kids wanted to extend our time at the parks for another couple days (and I was having fun too so I was on board- and we bought a season pass so I was game for getting my money's worth from it!) but Legoland Hotel had no rooms available--I...

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Helpful?
Thank Alisha S
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your feedback. Please allow us to explain. At the time of your arrival, we were completely sold out and did not have any rooms to show you. Please also understand that our rooms to reflect the same modern decor as our lobby. We do appreciate feedback from guests who have actually stayed in our hotel....

Reviewed 4 weeks ago via mobile

We pulled into the parking lot around 10:30pm for check in, after driving 6 hours, and were met in a dark parking lot by an older gentleman following my and my two small children around making me feel very uncomfortable and scared. The security guard on duty was sitting at a picnic table outside the lobby. When we got to...

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Helpful?
Thank Laurie T
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you,

Monson, Massachusetts, United States
Reviewed 4 weeks ago via mobile

This was the worst hotel I have ever stayed in. I would have rather slept in my car. When we first pulled up I didn't even want to go inside based on the appearance of the building. Once we got into the lobby I relaxed a little bit because it was welcoming and looked clean. Once we got to our...

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Helpful?
Thank Nikki C
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Shergill Grand Hotel & Conference Resort,overlooking Legoland(R) Florida Theme Park offers every amenity to make both business and leisure travelers feel right at home. Guests will be close to a variety of local attractions including Legoland(R) Florida Theme Park, Lake Eloise, Historic Bok Sanctuary, Golf, Fishing, Polk Museum of Art and Fantasy of Flight. ... more   less 

Additional Information about Shergill Grand Hotel Conference Center Resort

Address: 5665 Cypress Gardens Blvd, Winter Haven, FL 33884-2273 (Formerly Magnuson Grand Conference Hotel)
Region: United States > Florida > Central Florida > Winter Haven
Price Range: ₹ 4,503 - ₹ 6,947 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shergill Grand Hotel Conference Center Resort 3*
Number of rooms: 174
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Also Known As:
Best Western Admirals Hotel
Best Western Winter Haven
Winter Haven Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Shergill Grand Hotel Conference Center Resort staff and other travellers.
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Questions? Get answers from Shergill Grand Hotel Conference Center Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hotel is dirty stay away please”
isbelbaez, 27 Apr 2017 | Read review
“Call a few days before to confirm the location of the room, our room said pool side, but were given street view, wasn't a big deal for us.”
, 5 Apr 2017 | Read review
“Looking for a clean place to stay? Find somewhere else.”
buckl2017, 22 Mar 2017 | Read review
“I would recommend that travelers book their vacation at a different hotel.”
ScottC231, 17 Mar 2017 | Read review
“Half the hotel doesn't have WiFi, good luck finding where...”
rugbybry, 23 Feb 2017 | Read review
5 of 5