Highly recommend this hotel! Beautiful property, very clean, staff was friendly and does everything they can to make your stay the most enjoyable. Pool area and amenities are top notch - they even have Peloton in the Gym! And the food was amazing too! Walking distance to the square for shopping & other restaurants. Even have bikes & Moke rentals & group fitness classes available!
Loved the place. My favorite part of the stay werethe pool area which has an amazing view, the workout room (gym) and the service… outstanding. The food was great and very tasty, very good service from the staff (very friendly) and my room was clean and neat. If I go back to west palm beach, I will definitely be staying at this Hilton hotel again. Thank you all for your hospitality and for for making my getaway weekend even better. See you soon!!!
The vibe of this hotel is amazing!! 🦩Definitely the best food I’ve ever had in West palm beach and really anywhere!! 🍹Food, drinks, and service was top notch!! My only negative thing is there are a lot of transient people walking into the hotel and staff does not approach them and allows them to wonder. We were across the street at RH and a lady with torn clothes asked us for a cigarette, then money when we said we didn’t smoke. She then followed us back to the hotel had very erratic behavior stumbled to the front desk. Asked to use the phone which they allowed. The front desk did not even look at her then she hung up and went into the private area of the hotel and no one stopped her. This was a bit scary, but you do need a key to get to your floor in the elevator so that did make us feel better. Overall a great experience 😊…
My wife and I had booked another hotel the proved to been very bad in every aspect. without naming the hotel, the sService, accommodations and courtesy did not match their great name. So, we cut our losses and checked into this Hilton location and it was wonderful from day one until the end. THANK YOU
In my world, traveling and using Valet services goes hand-in-hand. Its the services that makes Traveling easier for me and my husband. The Valet service here is impeccable, one of the best I've seen. We've become very fond of many of them, Some who's names are #1 Dennis,#2 the manager Micheal and #3 Chris. They have truly made our visit here to this particular location very pleasurable. GREAT JOB GUYS!!!!!!!
The Hilton is a nice place to stay when visiting West Palm Beach. The location is very convenient to a lot of attractions. Just ensure if you happen to book through a 3rd party you check the $28 daily amenity fee. The hotel will require you to pay it regardless if already paid through your booking site. So make sure this detail is clear when booking. I must say the hotel as a courtesy does gives you a $28 daily amenity credit that you can use daily but ensure you use it or you will lose it.
Pool saved the stay The hotel lobby and pool area were very beautiful. The rooms are a bit dated for me. We booked the jr suite and it was a bit old (furniture and carpet). Staff was very nice and friendly and I loved being able to text them. The pool is beautiful in the day and also at night. Wish it closed later than 10pm as it’s very fun at nights. Music on the weekend and yoga was good. Parking is extremely expensive and it’s valet only. It was $37 per night to park and they charge a $28 resort fee that you can use for food or beverage that cannot get rolled over. You are given two bottles of water per day for free.
Absolutely amazing hotel with beautiful views of the pool. I am a Hilton Honors member so I did not check in by going to the desk instead I did everything ( check in, check out, selecting my room etc.) any information I needed was on the app. You also get 1 point for every dollar your spend on your room so it adds up quickly, allowing you get a night for free. There are other perks like free FAST Wi-Fi which traveling with three kids in a must. Check out the website for more details. Anyways, We absolutely loved every minute at this hotel. You do have to valet park(It is $35) but its nice to not have to park and walk through the parking lot with all your stuff. There is a $28 (they call it a urban designation fee) that you also pay for it, however you can use it at the bar, restaurants or shops . Warning if you don't use it ,you lose it. you must use it before you checkout. We enjoyed all the outside lawn games. From ping pong, connect for, cornhole. We spent all day lounging and swimming in the pool, it was a great facility and pool. Loved that they had pool floats for you to use, however they have black spots on them, i did mention to the hotel ad they were going to replace them. The security at the hotel was the best I have seen at hotel. You have to use your key to go up the elevator and there were security checking around the hotel and making sure when you get in the pool that you are actually staying there. Best hotel in Palm Beach, so close to downtown across the street. Would recommend it don't stay anywhere else but here.…
So so spot. Looked nice but service lacked completely overall. Room service was non existent. Had to ask for basic things over and over like towels. Internet was terrible for tv and they said we selected the “wrong channel”. Silly things for the price you pay that you shouldn’t have to worry about.
Been wanting to have a get away from Miami. Took the brightline to west palm beach and rented a cabana with 6 friends. Really chill calm vibes! We had a lot of fun and it’s relatively affordable. Of course the staff is what makes the guest experience. Lorenzo at the pool was so nice and helped us with getting towels and ensuring our area was clean. Our server at the pool was sooooo attentive. Her name was Samantha what fun person! She kept checking in on us and was always ready to help. She was very personable and made the experience phenomenal! Great place to come and relax for the day. Thanks for a great daycation.