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Holiday Inn Palm Beach-Airport Conf Ctr,

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Traveller (131)
Room & Suite (62)
Videos (1)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#15 of 40 hotels in West Palm Beach
Location
Cleanliness
Service
Value
Enjoy a stay at our beach-inspired hotel in West Palm Beach. Holiday Inn® Palm Beach-Airport Conf Ctr offers newly updated rooms and a prime location right near the Palm Beach County Convention Center. Located just one mile from Palm Beach International Airport, our hotel puts you close to area attractions like Drive Shack, the Flagler Museum, and the Palm Beach Outlets. Stay five minutes from the beach and the luxury boutiques of Worth Avenue. Explore the popular nightlife of downtown West Palm Beach or take the family to the South Florida Science Museum, Rosemary Square, or the Lion Country Safari. After a day of sightseeing, savor a bite at our own H Street Grille or relax and recharge poolside with a drink.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Kids stay free
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Heated pool
Fence around pool
Airport transportation
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
823Reviews17Q+A100Room tips
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Kayla N wrote a review Feb 2024
1 contribution
The bed was pretty comfortable the couch was very nice, HOWEVER the floor was not vacuumed completely (there was still dirt in the corners), the toilet made an awful noise when flushing, while we were in the lobby and lady told the workers that her bed was missing a leg and no one seemed to care to fix it, and another lady told staff that when she arrived at the hotel late at night and her hotel room was not ready.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Wear shoes in the rooms and don’t flush your toilet durning “quiet time”
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 6 days ago
Dear Kayla N, Thank you for selecting our Holiday Inn Palm Beach - Airport Conference Centre while visiting Palm Beach and for providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to the cleanliness of our room and that it was not ready upon check-in. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that the location of our hotel and the comfortable bed were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tammi W wrote a review May 2023
3 contributions1 helpful vote
Hotel's Favourite
Emily is phenomenal. The hotel is very nice and comfortable. The staff is great. We stayed one night in preparation for going on our cruise. Nice location. I wasn't able to get an answer to call for a shuttle so we caught an Uber. Other than the shuttle issue everything else was great
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 7 May 2023
Thank you for being our valued guest at Holiday Inn Palm Beach - Airport Conference Center. Emily strives to deliver top-notch service, so she will be delighted you remembered her by name! Although we apologize for the challenge with our shuttle service, we're glad our convenient location worked well for the night before your cruise. Our team would love to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyager543657 wrote a review Dec 2023
4 contributions
Very nice service I like the place great customer service, always great job and experience great people and five star, I always like to go there we enjoy the stay, the room good price and very clean and the attitude great they have the train well
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mason T wrote a review Nov 2023
1 contribution
The staff was incredibly kind and supportive in my endeavors. Makayla and another kind woman helped my friend and I with the upmost care to make sure that our needs were met with upmost precision and diligence. The room was very clean and easy to feel comfortable in. I would highly recommend anyone to visit this establishment if you want to feel a home away from home.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hortencia Acosta wrote a review Nov 2023
6 contributions2 helpful votes
Horrible experience and horrible smell do not stay here the rooms smell like mold every floor smells like humidity and mold and the hotel was extremely hot I paid for breakfast and never even was told where to grab a drink by the attendant in the lobby drive the extra mile down the road the bathroom was moldy and dirty I usually love holiday inn but this was a bad choice my booking privilege have been revoked by my family after this trip .
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 29 Nov 2023
Hi Ortenciaacosta, Thank you for staying at our Holiday Inn Palm Beach-Airport Conference Center. Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team to use this for future enhancement. I also sent you a private message to extend our sincere apology. We hope to create more positive memories with you when your travels bring you back to the area. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NUKUi R wrote a review Sept 2023
1 contribution
The bed and other furniture were very comfortable. Even the short hours staying in the room for my early flight, I could be rested enough. If there’s the service of the shuttle bus around 5am, it would be much more convenience.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 28 Sept 2023
Thank you for being our valued guest. It's great to read you had a comfortable stay before your early morning flight. It's our pleasure to offer shuttle service between the hours of 7am and 11pm, and we've noted your feedback for future consideration. On behalf of our team, we hope you will return in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer B wrote a review Aug 2023
1 contribution
I booked on the IHG website. 1 night $117.00 dollars. What you need to know before you book at this property. 1. The hotel charges $150.00 security deposit- more than the cost of the room that will be refunded up to 10 days after you check out. No mention of this when you book the room. 2. They take a copy of your license and store it in a plastic container behind the front desk. No security- I see this as an identity theft issue. When I checked out I told them I wanted it back and the woman told me I can decline to have it copied. So everyone should decline this - I’ve stayed at much nicer hotels and they have never copied my license and filed it in a plastic container where anyone can take it. 3. Dirty room. The shower rod was broken, the refrigerator was broken, the bathroom floor was sticky and dirty. The carpet was wet. 4. The front desk woman that checked me in had a speech impediment and it was hard to understand what she was saying. 5. My profile requests a room away from the elevator and I was 2 doors away from the elevator. 6.I stayed at this property a year ago and it was under renovation. Still under renovation a year later. 7. No breakfast. No coffee. I am a IHG loyal customer and stay at IHG properties when I’m traveling for work. I have never experienced what I experienced at this property. I will Never stay at this property again.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 27 Aug 2023
Dear Jennifer, Thank you for taking the time to leave a review. We regret to learn of your disappointment with your experience. Please accept our apologies for any inconvenience caused by our policies, and you will find that most hotels charge security deposits in our industry. That said, your feedback regarding our accommodations will be shared with our internal team to ensure our high standards of hospitality and cleanliness are being met. It was a pleasure having you here, and we hope you enjoyed your time in Palm Beach.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jonathan O wrote a review Aug 2023
4 contributions1 helpful vote
I recently had a disappointing stay at the Holiday Inn in West Palm Beach and feel compelled to share my experience. The state of the bathroom was absolutely unacceptable - it was dirty and had visible mold, making it an unsanitary and uncomfortable space to use. To make matters worse, the lobby area seemed to attract questionable characters who were hanging out, creating an unsettling atmosphere for guests. This lack of security and professionalism greatly impacted my overall impression of the hotel. It's disheartening to see such neglect in both cleanliness and guest safety, especially from a well-known chain like Holiday Inn. My stay here left me frustrated and uncomfortable, and I would caution anyone considering a stay at this location to think twice before booking. I sincerely hope that the management of this hotel takes these issues seriously and makes the necessary improvements to provide a more pleasant and secure experience for future guests.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Don't be tempted by the low prices, this hotel is not clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 6 Aug 2023
Dear Jon, Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your time with us, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our accommodations and service. We wish you well and hope you'll consider giving us another try someday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dwayne A wrote a review Jun 2023
4 contributions1 helpful vote
The hotel was under construction due to a remodel. The lobby was moved to the second floor and the breakfast was in a weird area behind the make shift service desk. But the rooms where clean and comfortable.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 24 Jun 2023
Dear Wayne, Thank you for your patience with our temporary changes. We're glad our clean, comfortable rooms impressed you, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mtsar6 wrote a review Jun 2023
St. Augustine, Florida68 contributions37 helpful votes
I have stayed at this property numerous times over the last 10 years. Until recently it was a decent hotel with decent staff and services. Those days are gone. My last three visits, all within the last few months have been trouble filled. Rooms are poorly maintained, reported problems not resolved, and despite requesting a call from the GM to discuss, they refuse to call to discuss the problems. I will NEVER stay here again.
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Avoid this hotel at all costs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Palm Beach-Airport Conf Ctr,
Responded 15 Jun 2023
We appreciate your loyalty, and we're sorry to hear your most recent stay did not live up to previous experiences. Please accept our apologies for any concerns about the condition of the property and for any difficulty getting them addressed. We'll look into your comments further, and we'd be grateful for the chance to regain your patronage.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹12,850 - ₹21,555 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn palm beach arpt - conf. hotel west palm beach, holiday inn west palm beach, holiday inn conf center, west palm beach holiday inn
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
199
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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HOLIDAY INN PALM BEACH-AIRPORT CONF CTR, (West Palm Beach) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Palm Beach-Airport Conf Ctr,
Which popular attractions are close to Holiday Inn Palm Beach-Airport Conf Ctr,?
Nearby attractions include Drive Shack (0.7 km), The Box Gallery (0.8 km), and The Armory Art Center (1.1 km).
What are some of the property amenities at Holiday Inn Palm Beach-Airport Conf Ctr,?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Holiday Inn Palm Beach-Airport Conf Ctr,?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Palm Beach-Airport Conf Ctr,?
Guests can enjoy breakfast during their stay.
Is parking available at Holiday Inn Palm Beach-Airport Conf Ctr,?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Palm Beach-Airport Conf Ctr,?
Conveniently located restaurants include Souvlaki Grill, Dontee's, and Grandview Public Market.
Are there opportunities to exercise at Holiday Inn Palm Beach-Airport Conf Ctr,?
Yes, guests have access to a pool during their stay.
Does Holiday Inn Palm Beach-Airport Conf Ctr, have an airport shuttle?
Yes, Holiday Inn Palm Beach-Airport Conf Ctr, offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Palm Beach-Airport Conf Ctr, have airport transportation?
Yes, Holiday Inn Palm Beach-Airport Conf Ctr, offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Palm Beach-Airport Conf Ctr,?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Palm Beach-Airport Conf Ctr, offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.