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Hilton Garden Inn West Palm Beach Airport

Booking.comUS$ 113*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn West Palm Beach Airport
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533 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn West Palm Beach Airport
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Showing 512: English reviews
Chicago, United States
Reviewed 13 July 2016

I am a retired senior citizen on a fixed income so it is a bit pricey for my budget. However, when traveling with family, I know what I'm getting with the Hilton brand and I can trust that they will be comfortable in clean surroundings

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Minnie N
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for taking the time to do a review about our hotel. We appreciate your business and look forward to your next visit with us.

Atlanta, Georgia
Reviewed 12 July 2016

Everybody was friendly and nice for the most part. The staff acted like robots instead of being themselves which I feel took away from them focusing on the topic at hand. The front desk manager told us the room we pick on the digital app was the same size as the room we had to switch to. It clearly was...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tiff979
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you very much for your recent visit with us and the review. I'm very disappointed to hear that you felt staff acted like robots, we're in the hospitality industry so that is not something we want to hear but I appreciate you brining that to our attention and we will certainly address it. Thank you.

Lake Ridge, Virginia
Reviewed 12 July 2016

The hotel staff were great. The shuttle drivers were timely and friendly. Hotel was nice and clean. Great for the price. Located in an industrial area and nothing within walking distance. However, the shuttle to CityPlace was a plus. I was told over the phone that the shuttle drives within a 3 mile radius of the hotel. Note that the...

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Helpful?
Thank trvln_d_wrld
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

You are absolutely right, we are centrally located. Thanks for the comments and hope to see you return soon to the Palm Beach area.

Knoxville, Tennessee
Reviewed 11 July 2016

I stayed at this property because of a death in the family -- The front desk was courteous -- However, there was a miscommunication for payment which placed me in a precarious situation upon arrival. Because of the circumstance of my stay they did give me a complimentary upgrade, and my stay was very pleasant.

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Helpful?
Thank Franklin B
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Franklin B, Thank you for your feedback regarding your recent stay at Hilton Garden Inn West Palm Beach. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

Florida
Reviewed 11 July 2016

Excellent customer service thank you Ben and Nicholas , the cleaning staff was very nice ,and May at breakfast was awesome , I will be back again and will recommend to my family and friends ,very satisfied .....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nana0324
Reviewed 9 July 2016 via mobile

Hotel was very nice and clean. The room was much nicer than expected. The king suite had ample room for relaxation. The automatic light in the bathroom did go out while I was showering and I had to open the shower door and wave my arms around to get it back on. Also a complimentary breakfast would have been nice.

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Helpful?
Thank MtnHrt22
Austin, Texas
Reviewed 9 July 2016 via mobile

Stayed here for 2 nights, room was really lovely. Comfy bed, large, clean room with a beautiful bathroom. We were right at the end of a corridor so it was super quiet but can't guarantee that for the rest of the hotel as we didn't experience it. We had very good customer service from a gentleman called Gardens so it...

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Helpful?
Thank VAHall
Reviewed 7 July 2016

This hotel was very clean, and the interior was very modern. The staff members were pleasant. I do wish this location had the sleep dial beds as the bed was pretty firm, and though it was clean, the pool area was very small and plain. It was a great stay for the 2 nights I had to be in town....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank eunityt
South Florida, Florida
Reviewed 7 July 2016

Nice hotel and very friendly staff. City Place was great to visit. Reminded us of our Atlantic Station in Georgia. Beautiful upgrades done as well. I didn't like the fact that the pool or exercise room closed at 10 because most people are night owls.

Review collected in partnership with Hilton Garden Inn
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Thank yvonney521
St. Petersburg, FL, United States
Reviewed 6 July 2016

I stayed at the Hilton Gardens because of past stays else where and I expected a certain level of service. I was surprised but the much higher level of service from the hotel. Close to the airport with shuttles (did not use since I had a car) and the shuttle would take you to a few places in town. The...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David P
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities of our hotel to your liking. Hope to see you return soon! Safe travels.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport has newly-renovated rooms. With stylish décor and in-room perks such as microwaves and mini-fridges, our hotel is a standout among Palm Beach Airport hotels. We're ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. We even have a free shuttle to take you there. Stop by for a drink at our full service bar or enjoy breakfast each morning at the Garden Grille. Stay productive while on the road with free WiFi and large workspaces with ergonomic seating in our modern hotel rooms. End your busy day in Palm Beach at our outdoor pool and terrace. ... more   less 

Additional Information about Hilton Garden Inn West Palm Beach Airport

Address: 1611 Worthington Rd, West Palm Beach, FL 33409-6480
Region: United States > Florida > West Palm Beach
Price Range: ₹ 5,904 - ₹ 11,872 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Palm Beach Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#2 Business Hotel in West Palm Beach
#3 Best Value Hotel in West Palm Beach
#3 Green Hotel in West Palm Beach
#8 Romantic Hotel in West Palm Beach
#13 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Palm Beach Airport staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn West Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to Hilton Honors for automatic upgrades”
JParlante, 6 Apr 2017 | Read review
“I prefer top floor at all hotels”
378beeg, 18 Mar 2017 | Read review
“We had a view of the pool and it was lovely.”
jonathona437, 23 Feb 2017 | Read review
“Avoid this hotel”
411danielk, 15 Jan 2017 | Read review
“Use the Hilton Honors app fro pre-check-in.”
968kenj, 2 Dec 2016 | Read review
5 of 5
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US$ 113* /night
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Prices are for 1 room, 2 adults
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