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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsfront deskgreat hotelwest palmfree shuttleshort stayking suitea great staybusiness travelwould definitely stay here againwould highly recommend this hotelshuttle serviceclean hotelrental carnice poolbed was very comfortablehome away from homeconvenient location
Great hotel convenient to the airport and Commercial Blvd in West Palm Beach. The staff was very attentive, friendly and welcoming. The room was very large, well laid out with nice appointments. We were visiting family in the area who do not have room for...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank LeBrains
Response from General M, General Manager at Hilton Garden Inn West Palm Beach AirportResponded 7 August 2017
Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More
Came for my father's wedding week and our stay could not have been more perfect! Rooms are super clean, infused water by the door and, Laurie at the front desk was amazing! Would stay again and again!More
Thank Rachel H
Response from General M, General Manager at Hilton Garden Inn West Palm Beach AirportResponded 4 August 2017
Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let...More
Excellent service and the front desk clerk Laurie was amazing !!! The hotel is very nice and up to date. Our room was very spacious and clean. Will defiantly return to this hotel next time I visit west palm beach !!More
Thank bretticus14
Response from General M, General Manager at Hilton Garden Inn West Palm Beach AirportResponded 4 August 2017
Brett, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank our staff for the level of service they provided you. I'm...More
The good news; this hotel is in a nice location, convenient for anything you might want to do in West Palm Beach, it is clean, and updated. The bathroom was very nice, with lovely, soft towels, easy to use shower, and a fan that actually...More
1 Thank maryannearch
Response from Amrit H, General Manager at Hilton Garden Inn West Palm Beach AirportResponded 7 August 2017
Hello MaryAnne,
Thank for reaching out to the hotel and I'm very disappointed to read your review. I'm sorry that you were disappointed in the design of the room but we do have other rooms available that are not as big as the suite you...More
The hotel is located right next to the bridge to cross over to downtown. It's also right next to a WAWA both reason enough to stay there. The hotel is the nicest hotel I've stayed in, and the cheapest one around. Will only be staying...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank TC4523
Response from General M, General Manager at Hilton Garden Inn West Palm Beach AirportResponded 4 August 2017
I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would...More
We booked everything seperate. There was not charge to park our rental car. The hotel is fine if you just need a room to sleep. You have to drive to everything, it is in an industrial area.