Hilton Garden Inn West Palm Beach Airport
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn West Palm Beach Airport
Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 41 hotels in West Palm Beach
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Our Hilton Garden Inn West Palm Beach Airport hotel is located just three minutes from Palm Beach International Airport and the shopping, dining, and theater attractions of downtown Rosemary Square. Take our complimentary shuttle service to both of these locations. The West Palm Beach Brightline train station is just 3 miles from our hotel, serving all of south Florida including Ft. Lauderdale and Miami International Airports. Discover everything Palm Beach has to offer including the Kravis Center for the Performing Arts, the exclusive Worth Avenue, FITTEAM Ballpark, and Palm Beach Island with its pristine beaches and world-class restaurants. Relax by the tropical outdoor pool, or enjoy an invigorating workout in the complimentary fitness center. Stay productive with complimentary WiFi and a 24-hour business center. Need space for a meeting or small get together? We offer over 750 sq. ft. of meeting space to accommodate your corporate or social event.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
Full view
43Car recommended
Grade: 43 out of 100
10Restaurantswithin 1 km
4Attractionswithin 1 km
944Reviews11Q+A77Room tips
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Most Recent
Jolie was amazing with her customer service. She was very attentive with keeping us happy with food and drinks. I was her for five nights and Jolie was our server every day. She knew exactly what we needed even before we ordered. I will definitely stay at the Hilton again in West Palm.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 2 weeks ago
Thanks for the wonderful review, Brad! It's excellent you had such a fantastic experience at Hilton Garden Inn West Palm Beach Airport! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Jolie is a valued member of our team so it's no surprise she took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day!
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Hotel's Favourite
This is a great hotel if you are flying in and out of Palm Beach Airport. It seems new and is very clean. It has a bar and restaurant and a shuttle to airport. I like that they sell beer and wine in the gift shop if you get in after the restaurant closes. That is all I need on a short overnight.
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Date of stay: August 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 7 Sep 2021
Thank you for the excellent review! It's lovely you had such a pleasant experience at Hilton garden Inn, and that you found it to be so convenient from the airport! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
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The location is absolutely beautiful. The amenities are nice, and the staff is great. Angela was very helpful and gave us good info on the event we were attending and about the surrounding area. I’m glad to have found such a nice place to spend my vacation!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 3 weeks ago
Thank you for the fantastic review, C4797YQdouglast! It's outstanding your time at Hilton Garden Inn West Palm Beach Airport was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Angela who ensure our guests are getting the best level of service. That's what we like to see! We're so glad you appreciated our prime location and wonderful amenities as well. We can't wait until your next visit so we can once again share our high-caliber service with you. Have a beautiful day!
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Angela was super helpful and kind even though I was flustered and short from airport hassles. Loved our stay and the hotel pool and vibe. Enjoyed drinks and food from the tiki bar and had fun with the kids.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 4 weeks ago
Thanks for sharing this lovely review! We're thrilled to hear you enjoyed your stay at Hilton Garden Inn West Palm Beach Airport. It's our pleasure to accommodate you and we appreciate your praise. Angela is an excellent member of our team. She always goes above and beyond for our guests. You can see why we love having her here so much! We're looking forward to sharing another amazing experience with you soon.
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Hotel staff is most pleasant. Crab cake sandwich at the Tiki bar is pretty dang good. No car? No problem. The concierge and driver Corey was especially hospitable and made our stay all the more enjoyable. Corey drove us to a number of places in the vicinity with friendly convo to boot. I’d stay here again, sure.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 24 Jun 2022
Thanks for the great review, Alphie W! We're delighted to hear that you had such an outstanding experience with our team at Hilton Garden Inn West Palm Beach Airport! It's wonderful that Corey provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experience! Thanks for sharing!
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Had a great 1 night stay. Close proximity to the airport. Room 111 was very quiet and cozy. Nice staff. I did not like how there was not creamers available for the coffee. Just half n half milk.great staff! I feel i have written enough. Its forcing me to write 200 characters.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 13 Jun 2022
Thanks for sharing your feedback with us! It's fantastic to see how much you enjoyed your recent stay at Hilton Garden Inn West Palm Beach Airport! We strive to provide our guests with a very comfortable and friendly environment. We look forward to hosting you again, in the near future for another outstanding experience. Thank you again for taking the time to share your feedback!
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My friend and I took our daughters to a concert and decided to just book a room for the night. The lobby area looks clean and pleasant. After reading reviews, I requested a top floor room on the pool side of the building, since that was the most quiet side. When I checked in, the front desk attendant told me they didn't have any 2 queen bed rooms on that floor on that side of the building, but that he could upgrade us to a king suite at no extra charge. This room had a king bed and pull-out sofa bed. I arrived just after 4pm. As my daughter and I were getting settled in the room, she heard screaming. We thought there was a child in the hall, but it was someone in the room next door (or close by) having screaming sex. Right about that time, my friend and her 12 yo daughter arrived to hear the "adult activities" going on in there. It was extremely unpleasant to say the least! As for the rest of the room- one remote didn't work, and there was no bedding for the pull-out sofa. Before we left for the concert, we requested the bedding and the remote was replaced. However, when we went to make the sofa bed, we only had one sheet and a blanket. I had to go downstairs to get the top sheet and pillows. We got back to the room around midnight and prepared for bed. My friend and I pulled back the covers on the king bed and discovered that the duvet cover (top and bottom, inside and out) was full of hairs of all different lengths. It is clear that the covers are not regularly laundered, which is gross. Part of health and safety protocols is to wash linens at high temperatures. If we had been there for more than one night, we would have moved to a different room or hotel. It was just a place to lay our heads after a long night. I'm not sure if I would return to this hotel. I understand that times are tough, especially when it comes to staffing, but there is no excuse for hairy bedding. And I'm not sure what they can do about the thin walls... but I certainly did not appreciate the screaming "adult gymnastics" happening next door.…
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Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 24 May 2022
Thank you for your feedback. We are sorry to know that there were disturbing noises during your stay. As soon as we were notified, we contacted you and spoke about this to ensure that there were no more complaints. We are also sorry to know that you did not receive all the items that you requested. Please be advised that we have reached out to you directly via email, and offered points for the issue of the sofa bed, despite the fact that we were not notified of this at the property. Thank you.
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This hotel was renovated and the rooms are ok but not what is shown in the pictures. Have you ever been to a older hotel and half of the renovations were done and some things in the rooms were not? That’s what was done at their Hilton hotel. If they would have done the complete renovations in the rooms this would have been a 5 star hotel, but it isn’t due to the old run down items in the rooms.
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: If you like hotel rooms with older outdated items and a few small renovations done to the rooms...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 21 May 2022
We appreciate you taking the time to share your concerns with us. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. The hotels are due for renovations this year so we do anticipate that guests will be more pleased with the conditions of the rooms. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
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This is not a reflection on the hotel, but more of warning- the Hilton Garden Inn chain does not offer free breakfast. They do have a restaurant in the lobby area that serves breakfast, but you do have to pay for it. We were unaware of this at the time of booking, so it was a bit of an unpleasant surprise. The rooms were definitely outdated. I don't know what size beds the hotel advertises, but they are without a doubt double beds. While our family of four can usually fit comfortably in a room with two beds, this one felt exceptionally small. The fridge was very loud. It was also really hard for us to control the air conditioning- it was set very cold for our entire stay. The service was good, although we didn't need/use it much. It is located right next to the highway and a Hampton Inn, and it is also very close to the airport.…
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Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 14 Apr 2022
We are sorry to hear that the charge for the breakfast was a surprise. As a brand the Hilton Garden Inn does have a cost for breakfast that can vary from property to property. I also am sorry about the confusion with the beds. I can assure you that our beds are queens and this can be confirmed by the tags on the mattresses and the sheets. I apologize that they weren't more comfortable for you. Hilton does inspect the hotels annually and would not allow us to advertise a size of bed that was not accurate. We are excited to let you know that we will be getting a renovation this summer and we are looking forward to having a more updated hotel for our valued guests. Overall I am sorry that you did not have an exceptional stay but we very much value your feedback as it can help us to improve moving forward and we hope you stay with us again for another chance to exceed your expectations.
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The staff at this hotel is awesome. The hotel itself is very clean and the staff is friendly (what more can you ask for) especially these days, kudos to whomever manages this hotel, keep up the great work
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Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mobile22751416718, General Manager at Hilton Garden Inn West Palm Beach Airport
Responded 27 Feb 2022
We're thrilled to hear you had such an enjoyable experience at Hilton Garden Inn West Palm Beach Airport! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!
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PRICE RANGE
$115 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn west palm beach airport hotel west palm beach, hilton west palm beach, west palm beach hilton
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn West Palm Beach Airport
Which popular attractions are close to Hilton Garden Inn West Palm Beach Airport?
Nearby attractions include Drive Shack (0.8 km), Palm Beach Ice Works (0.4 km), and The Dinner Detective (0.7 km).
What are some of the property amenities at Hilton Garden Inn West Palm Beach Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn West Palm Beach Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn West Palm Beach Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn West Palm Beach Airport?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hilton Garden Inn West Palm Beach Airport?
Conveniently located restaurants include Nick's 50's Diner, Rama V Thai & Sushi, and Bolay.
Are there opportunities to exercise at Hilton Garden Inn West Palm Beach Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn West Palm Beach Airport have an airport shuttle?
Yes, Hilton Garden Inn West Palm Beach Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn West Palm Beach Airport have airport transportation?
Yes, Hilton Garden Inn West Palm Beach Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn West Palm Beach Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn West Palm Beach Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.