We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Share
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
About
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor0%
  • Terrible3%
The Upper Level is a boutique, hotel alternative that provides short & long term premium accommodations for guests who prefer a more personalized experience. Picture a 9 bedroom 6.3 bath condo, modern & eclectic, with uniformed housekeepers, hotel door locks & the most attentive team to ever accommodate you. It's like staying with family.. . and everyone gets along. We love what we do and our goal is to make you feel at home. Daily, Weekly or monthly rates available. Rent a room or Rent an apartment. We are conveniently located in the heart of the City, downtown West Palm Beach. Minutes away from all the dining, shopping & entertainment your credit cards can handle. City hall, St. Mary's hospital, clematis street, cityplace, historic northwood & palm beach island......We are in the middle of everything. We dont permit walk in traffic. All guests must have a reservation or appointment before arrival. We value your privacy & want you to feel at home.
Read more
Property amenities
Public Wifi
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Shuttle Bus Service
Room Service
Show more
Room features
Suites
Air Conditioning
Microwave
Kitchenette
Non-Smoking Rooms
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quaint
Charming
HOTEL CLASS
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
138Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
Reviews (36)
Filter reviews
31 results
Traveller rating
21
7
2
0
1
Traveller type
Time of year
LanguageEnglish
More languages
21
7
2
0
1
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 31 reviews
Reviewed 31 March 2016

Loved the upper level so much, I hated to leave!! Absolutely no complaints. I wasn't to thrilled about the shared showers and bathrooms but when we got there we instantly fell in love and the rooftop shower was awesome!!! I would definitely stay here again....More

Thank Lia701
Reviewed 20 November 2015

We used out GPS to find our hotel, not sure if we would have found it otherwise, it doesn't have curb appeal. There isn't an elevator so you need to lug your bags up narrow steep stairs. They are very friendly at this place, it...More

Thank Jennifer G
Reviewed 8 November 2015 via mobile

We arrived in WPB quite late and were great full we had pre booked a place to stay. When we arrived at the destination however there was nothing there. No sign, doorbell was just wires out of the wall. At the back of the building...More

2  Thank idamvh
Reviewed 16 June 2015

I stayed here with my girlfriend. We were a little hesitant when we arrived. It's kind of a combination B&B, and apt rental spot. The entrance is on N Dixie Hwy, pretty busy. But once inside we realized we had discovered a gem. Felt like...More

2  Thank Jim Z
Reviewed 13 June 2015 via mobile

First of all a compliment to the interior decorator this place beautiful. The staff is very friendly and fun to talk to. The price I payed is well worth it even if you don't have your own bathroom. Definitely the highlight for me is the...More

1  Thank Markus N
View more reviews
Questions & Answers
Ask a question
crossbow
3 January 2015|
AnswerShow all 2 answers
Response from Lizbeth A | Property representative |
Hi John, Yes…The Upper Level is situated on the 2nd floor of this 2 story, historic building. No elevators, but there is 1 flight of stairs to go up. Its not that bad, and we would gladly help you up and down at anytime.
0
Votes
crossbow
3 January 2015|
AnswerShow all 2 answers
Response from purrlions | Reviewed this property |
There are steps yes. The "main" steps are normal, but the back door steps are compact and not well lit. The back steps are the ones we ended up using the most because that's the door where they give you the alarm code. So... More
0
Votes
Iamwashable
24 October 2014|
AnswerShow all 4 answers
Response from JacktheTraveler51 | Reviewed this property |
Best bet is to take a 8$ cab ride to clematis st
0
Votes
Room Tips
"One room is larger and has a sofa and in room shower. Room # 6"
CWilliams999
30 Apr 2015
Read review
"See if there is one with a private bath. I believe there is one available."
ladysinger719
4 Jan 2015
Read review
"Every room has a different style and motif so every room will be a different experience."
ottol343
1 Oct 2014
Read review
"walked through some of the rooms and I'd be happy in anyone of them."
pink5113
4 May 2014
Read review
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
9
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing