Courtyard by Marriott West Palm Beach Airport

Courtyard by Marriott West Palm Beach Airport

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Okay- here is your nightly friend I-95 about 100 yards away
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Courtyard West Palm Beach Airport
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About

4.0
#26 of 40 hotels in West Palm Beach
4.1 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
One of the best among West Palm Beach hotels, the Courtyard by Marriott West Palm Beach Airport hotel is ideal for business or leisure! When you are looking for a hotel near Downtown West Palm Beach, the Courtyard West Palm Beach is conveniently located off of I-95 and near The Square and Clematis Street. This hotel in West Palm Beach is just 5 miles from Palm Beach and the famous Worth Ave. Our hotel near West Palm Beach Airport (PBI) offers easy access to the Airport, Tri-Rail and Brightline. Begin your day in The Bistro - Eat. Drink. Connect.® offering meal items and Starbucks® coffees and evening dinner service with cocktails. Unwind in our luxurious outdoor pool and whirlpool or keep fit in our fitness center. Our guest rooms have conveniences such as mini-refrigerators, in-room coffee, 40" flat screen TV & Free Wi-Fi. Looking to host a meeting in a West Palm Beach hotel? Our meetings rooms can seat up to 50 people. The Courtyard West Palm Beach Airport hotel awaits you!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Snack bar
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Private bathrooms
Refrigerator
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

1800 Centrepark Dr E, West Palm Beach, FL 33401-7417
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
West Palm Beach Intl Airport
Fort Lauderdale-Hollywood International Airport
69.7 km
See all flights
287Reviews4Q+A53Room tips
Traveller rating
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Detailed Reviews
Falcarragh13 wrote a review Feb 2020
Atlanta, Georgia
3.0 of 5 bubbles
I always try to stay at Marriotts for the points and am a Titanium member. I generally only write reviews when something is really good, or really bad. But, this stay was very disappointing. First, a little good - the front desk staff was great and the beds and pillows were Marriott great. But, where they must really lack is standards and training. We checked in to our room at about 4:00 on Saturday afternoon and were getting ready to go out for the night. While my wife was getting changed, without knocking, housekeeping opens the door. The housekeeper could only communicate "change towels" and (being flustered from having the door opened on us) we tried to explain we had just gotten there and had not used them. She would not move out of the doorway and just kept saying "change towels." Ultimately, we realized they hadn't finished servicing the room before we checked in and she was trying to stock the room with towels. (We had a similar issue the following morning with housekeeping related to an inability to communicate.) And, the room itself may have been clean, but there were permanent stains (probably coffee) on the furniture that caused the feeling of the room being unclean. Coupled with a poorly maintained bathroom (small permanent stains in the floor grout and rust at the base of the bathroom door), it almost felt as if this was a no-name hotel branded Courtyard. I am not sure I have ever made a decision not to stay at a specific Marriott property again, but as I post these pictures, I couldn't bring myself to stay there again. (One other thing to consider - again, I am Titanium Elite with Marriott. They give good upgraded rooms when available. If this is what they give Titanium Elites, I can only imagine what other rooms look like)
Read more
Date of stay: February 2020
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Our room was 215. Look at the pictures. Avoid it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport
Responded 20 Feb 2020
Thank you so very much for your honest comments and your kind words about our front desk staff and pillows. I will definitely take your concerns about our housekeeping communication and the cleanliness to our housekeeping team and management. I know we did not intend to provide you a stay that was at all affected in this way and i will do my best to work with our team to improve in the areas you noted. Thank you for being a loyal Marriott customer and we appreciate your honesty.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We'reReady!! wrote a review Feb 2020
Lakewood, Ohio
4.0 of 5 bubbles
Room was clean and comfortable and service was good. But the reason I chose this location was because of the reviews I had read about the reliable airport shuttle, even in the very early hours on the morning! Indeed, the shuttle lived up to its great reputation and I had absolutely no worries about making my early morning flight. For those concerned about an airport shuttle, this hotel is highly recommended!
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Date of stay: January 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cory T wrote a review Mar 2022
Tampa, Florida
3.0 of 5 bubbles
We usually stay at Hilton locations but, due to a PGA tournament nearby, everything was booked up. We chose this based on location. No breakfast included. In room refrigerator was not working and the first night I could hear a nearby toilet running every 10 minutes or so. Those issues were disappointing but the staff resolved the refrigerator and noise immediately after notifying them the next morning. I was pleased with their response. Otherwise the property was as I would expect. Friendly and prompt service is what made the difference here.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: The nearby Galley restaurant at the Hilton is 5 star.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Gabriel, General Manager at Courtyard by Marriott West Palm Beach Airport
Responded 22 Mar 2022
Thank you so very much for taking the time to review our hotel and your stay! We appreciate your concerns and you giving us the opportunity to fix them. We do hope to see you again soon in West Palm Beach!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
G G wrote a review Feb 2021
+1
2.0 of 5 bubbles
So we stayed here since we have stayed in Courtyards and other Marriotts in the past and were pleased. I have taken COVID into consideration when writing this. That being said, the room was not nearly the quality we’ve come to expect (see pictures). There were several shelves missing from the shower, the hair tie on the doorknob was disgusting, we had half a roll of toilet paper on the roll with no other rolls in the room, stains on the sheets, and you can see the other pictures.

The next day we decided we would wait to see how the room looked after maid service. We returned at 9pm and nobody cleaned the room. We tried to call, but the phone was broken so my wife went down only to return with an armful of sheets and towels. She was told by the front desk person she couldn’t leave the desk since she was the only one there but we can change our own sheets, which we did. When asked why the room wasn’t cleaned, she said we should have been advised that with COVID we needed to request a room cleaning. We were never told that. The woman behind the counter was pleasant and apologetic.

The next morning my wife went to the lobby and saw a Starbucks sign. She asked for some sort of drink but it couldn’t be made because they didn’t have whipped cream. We assumed this would be remedied by maybe going to the store, but it never was. The next day, my wife was told by the person tending the Starbucks/food stand that she can only make black coffee.
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Date of stay: February 2021
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Gabriel, General Manager at Courtyard by Marriott West Palm Beach Airport
Responded 1 Mar 2021
Thank you so very much for your review and comments. We definitely dropped the ball on multiple occasions during your stay. The unfortunate affects of Covid have hit us very hard, but there is no excuse for the room being dirty. We will strive to better inform our guests and to make sure we have the supplies necessary to ensure an enjoyable stay next time. Please stay safe and we do hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deborah O wrote a review Aug 2021
1.0 of 5 bubbles
Filthy toilet with feces from the prior occupant dried onto the bottom of the toilet seat and side of the bowl. Urine dried by the bolts and someone else’s body hair. I travel with Lysol so I generally disinfect prior to using a new hotel. I was disinfecting the toilet and was utterly disgusted. I took pictures, cleaned it and then shared this with desk staff. They brought in the cleaning supervisor to make sure the cleaning staff is more thorough. I also smelled the heavy and unpleasant aroma of pot cigarettes (not vape). The front desk were responsive but they only control so much. We have stayed in the past but it’s worsening. We won’t stay here again.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S.Will wrote a review Jul 2020
1.0 of 5 bubbles
I didn’t even stay at the hotel and they charged my card. The employee was attempting to help me get a room with a balcony, so while on the phone with me she told me to make the reservation and if it doesn’t show up in the system as the room with the balcony she would cancel it for me. Well of course it wasn’t the room I wanted so she cancelled it for me and I thought that was the end of that. Well not!! The next morning I seen that they charged my card for the room I never stayed in. I called the hotel and they weren’t helpful at all. Learn how to train your employees!! I’ve never had an issue with Marriott, but I know in the future to never stay at that specific property. Be aware !
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
samuel wrote a review Feb 2023
Miami Beach, Florida
+1
2.0 of 5 bubbles
very pleased with the the really comfortable beds and really fresh bed sheets and linens. we got a very good night sleep. what was really nice is the AC has no Governor limit and we had to make it really cold because these down comforters are more fit for the Northeast than in Florida.

at $300 a night in some desolate part of town near the airport this property is just milking it. you would think they would make the improvements to make it fresh and new - that's why this place gets two stars. very disappointing at that price point.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Gabriel, General Manager at Courtyard by Marriott West Palm Beach Airport
Responded 10 Mar 2023
Thank you so very much for taking the time to review your experience and for your honesty! We understand your concerns and hope to work with our owners for future capital improvements.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IslandGalMerri wrote a review Oct 2022
Freeport, Grand Bahama Island
5.0 of 5 bubbles
I’ve stayed here several times over the past year and am looking forward to my next stay. The staff here are extremely helpful and friendly. The location is very convenient as it’s a short drive to Rosemary Square (shopping, movie theatre, restaurants), the Convention Center, and the outdoor outlet mall. Lots of food choices available. Even though the location is great, I keep going back because of the staff!
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Date of stay: March 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewYorkTraveler7 wrote a review Mar 2023
New York City
1.0 of 5 bubbles
Booked this at the last minute - needed a hotel with a 1 bedroom suite. What a mistake!

High accolates for the front desk staff (who were extremely friendly and worked very hard to try to do the best for us in a terrible situation), but everything else was a nightmare. Dingy, dirty, musty smell, loud a/c, even louder traffic noise, unsafe area. The photo they show bears zero resemblance to what seems like a motel pretending to be a hotel.

To add insult to injury, the mattress for the sofa bed in the 1-bedroom suite and pices of dirt and body fluid stains, and there were no other suites (or mattresses) available, so we were stuck switching rooms late at night when all we wanted to do was go to sleep. We were given two adjoining rooms, one of which smelled musty, and the other of which had a HORRIBLE odor and that we could not use. As we prepared to all spend the night in the musty room (the other was uninhabitable), we noticed hairs on the comforter, tired, sagging furniture, and that everything was dirty and falling apart. We couldn't get out of there fast enough.

I reported the problem to the manager by email after we checked out, who basically said that they hope we choose to stay at the hotel again.

One of the worst hotel stays of my life, despite the very friendly/helpful staff.
Read more
Date of stay: March 2023
1.0 of 5 bubblesRooms
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Choose a different hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tahree Williams, General Manager at Courtyard by Marriott West Palm Beach Airport
Responded 27 Mar 2023
Apologies you did not enjoy your stay. I would be happy to discuss the stay with you if you are free. We strive to give the best service and if we failed to do so I would like to see how we can make that right with in reason.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sally wrote a review Dec 2020
1.0 of 5 bubbles
Staff was unprepared and not friendly! Very disappointed as I frequently stay at Marriott hotels. I was here for a conference and upon arrival they had a line going out the door. They kept saying “go take a seat and I’ll check on your room” and then they never do. I have been traveling all day and am really disappointed by how the room is not ready at the check in time listed. Many guests are having issues at this place. Avoid or be ready to wait hours past check in time to get your room. Not ideal.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather C asked a question Jun 2016
Sherrill, New York31 contributions18 helpful votes
Is there a safe in the room?
Answer from L S
Barrington, nh9 contributions
There was not. L
Louis K asked a question Oct 2015
East Rutherford, New Jersey2 contributions
Is there free shuttle to airport at 7:00 am
Answer from b2buck
Wichita, KS421 contributions238 helpful votes
I have no idea. Best thing to do is call the hotel.
Navigator555914 asked a question Dec 2014
El hotel tiene Jacuzzi oh no
Answer from Rebecca G
West Palm Beach, Florida
Yes the hotel has an outdoor Jacuzzi, and also rooms with Jacuzzi tubs in the room.
jeanette m wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Wish I had time to enjoy the pool but it was out if service "
Read full review
Naveen K wrote a tip Feb 2024
Macclesfield, United Kingdom63 contributions27 helpful votes
3.0 of 5 bubbles
"Ask to have a room away from the highway. If not, take ear plugs - you’ll need them"
Read full review
NewYorkTraveler7 wrote a tip Mar 2023
New York City36 contributions25 helpful votes
1.0 of 5 bubbles
"Choose a different hotel."
Read full review
Cory T wrote a tip Mar 2022
Tampa, Florida82 contributions13 helpful votes
3.0 of 5 bubbles
"The nearby Galley restaurant at the Hilton is 5 star."
Read full review
jeangT5255HA wrote a tip Aug 2021
Hempstead, New York5 contributions3 helpful votes
4.0 of 5 bubbles
"Call ahead and ask for a room facing the courtyard with views of the pool as opposed to the parking lot."
Read full review
Not the right property for you?
There are more places to choose from in the West Palm Beach area.
PRICE RANGE
₹9,103 - ₹13,279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott west palm beach airport hotel west palm beach, courtyard west palm beach, west palm beach courtyard, west palm beach marriott
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
103
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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COURTYARD BY MARRIOTT WEST PALM BEACH AIRPORT - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott West Palm Beach Airport
Which popular attractions are close to Courtyard by Marriott West Palm Beach Airport?
Nearby attractions include Drive Shack (0.8 km), The Box Gallery (1.0 km), and The Armory Art Center (0.9 km).
What are some of the property amenities at Courtyard by Marriott West Palm Beach Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott West Palm Beach Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott West Palm Beach Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott West Palm Beach Airport?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott West Palm Beach Airport?
Conveniently located restaurants include Souvlaki Grill, Grandview Public Market, and Tulipan Bakery & Cafe.
Are there opportunities to exercise at Courtyard by Marriott West Palm Beach Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott West Palm Beach Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott West Palm Beach Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott West Palm Beach Airport?
Many travellers enjoy visiting Ann Norton Sculpture Gardens (1.9 km), Sea Gull Cottage (3.3 km), and Little Red Schoolhouse (6.9 km).
Is Courtyard by Marriott West Palm Beach Airport accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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