Embassy Suites by Hilton West Palm Beach Central

Embassy Suites by Hilton West Palm Beach Central

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Panorama of the King Corner Balcony Suite at the Embassy Suites West Palm Beach - Central
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Embassy Suites by Hilton West Palm Beach Central
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About

4.0
#12 of 40 hotels in West Palm Beach
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Embassy Suites West Palm Beach Central is located across the street from Drive Shack and a short three-minute shuttle ride from Palm Beach International Airport. Enjoy free made-to-order breakfast, free parking, and our complimentary evening reception. During your stay, take advantage of our outdoor pool and 24-hour fitness center, or explore downtown Palm Beach attractions including Rosemary Square, iTHINK Financial Amphitheatre, and Grandview Public Market.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

1601 Belvedere Road, West Palm Beach, FL 33406
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
West Palm Beach Intl Airport
Fort Lauderdale-Hollywood International Airport
69.3 km
See all flights
1,751Review29Q+A100Room tips
Traveller rating
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Detailed Reviews
m_l_koch wrote a review Apr 2023
Minneapolis, Minnesota
Hotel's Favourite
5.0 of 5 bubbles
Our family (9 people) just spent four nights at the Embassy Suites in West Palm Beach, Florida. We all agree, we love this hotel. It met all our needs. The breakfast was delicious, well stocked, hot coffee and wonderful made to order omelets. They have a great evening reception. Our children were treated so great by the staff as they ordered their evening kids drinks and snacks. A big shout out to Gigi, who made my granddaughter feel special. Also to the fella, Luis who worked in the dinner area, who would talk to my grandchildren. The front desk folks, all were so Helpful. The pool area is a very nice size with umbrellas. A really big area to let the kids run around.

The rooms are cleaned daily. The rooms are very large, two tv’s. Double beds and a couch that has a pull out. So we were very comfortable in all three rooms. A frig, microwave and even a sink in the kitchen.

The hotel is very clean, friendly and welcoming. Jessie welcomed us when we first arrived, she was very helpful. I would highly recommend this property.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The pool was never crowded. Great central location. Hotel shuttle. The airport is 3 minutes away!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from reviews+embassysuiteswestpalm@thesocialstation.com, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 7 Apr 2023
Thanks for the excellent review, m_l_koch! Were delighted your time at Embassy Suites by Hilton West Palm Beach Central was so outstanding as providing our guests with an excellent experience is very important to us. Its fantastic you appreciated our delicious breakfast and ample amenities as well as our cleanliness, comfortable rooms as well as Gigi, Luis, Jessie and our friendly staff. Thats what we like to see! We look forward to hosting you again soon for another fantastic experience.
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Judy E wrote a review Mar 2020
Boonsboro, Maryland
3.0 of 5 bubbles
The room was so poorly lit that it was almost impossible to try to find something in a suitcase or on top of the marble-topped dresser. The hotel was apparently understaffed. During the evening reception they started serving drinks in plastic glasses because they ran out of clean glasses. During breakfast, both coffee decanters were empty at the same time. On the other hand, I will say that the maid service in the room was very good, and the restaurant food was very good (we had pizza and sandwiches.)
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Date of stay: March 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 6 Mar 2020
Hi 718judye, Thank you for your feedback on your recent stay. We have shared this with the team to improve upon. We are glad that you enjoyed our restaurant menu items and the service provided by our housekeeping team. We hope you will come back and stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fall987 wrote a review Apr 2021
Sewell, New Jersey
5.0 of 5 bubbles
We stayed here about a week ago when our flight was cancelled. We were glad we were able to get a room on such short notice our room was spacious with 2 beds and a sleeper sofa in the other room. The bathroom was large. There was a sink area in the room with a nice refrig. They had a great hot breakfast that was included with the room and someone made ur plate up at the buffet. All the employees were courteous and professional. The hotel and room were very clean, employees as well as guests wore masks and practiced social distancing..
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tim eakin, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 13 May 2021
Hi fall987, Thank you for your feedback on the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us! We are glad that you enjoyed your spacious 2 room suite, our complimentary hot breakfast and found how great our team members are! If your travel every brings you back to West Palm Beach we hope that you will consider us again!
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Barry R wrote a review Jan 2020
1.0 of 5 bubbles
The hotel was alot easier to get in and out of than several others in the area and was surprisingly quiet.I had fear flight noise.The value was great and the breakfast was exceptional for a complimentary breakfast.
The rooms could use an refresh but were quite serviceable and the bed was comfortable.Staff was very friendly and accommodating.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 27 Jan 2020
Hello satisfied184, Thank you for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed our location and how quiet our hotel is. We're also glad that you enjoyed our complimentary breakfast buffet, how comfortable our beds are and the amazing service provided by our team during your stay. It appears that you enjoyed your stay with us but only gave us a 1 in the review which is the lowest score. If there is something else we could have done please reach out to the hotel directly at 561-689-6400 and ask to speak to myself. Thanks,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael K wrote a review Feb 2020
Port Saint Lucie, Florida
2.0 of 5 bubbles
The hotel is in a great location near PBI airport and has a complimentary airport shuttle. The restaurant bar is open until late but service is slow since there is only 1 bartender on duty that has to handle bar and food service.

The rooms are very dated and we had scratched furniture and frayed bed skirt in our room. This place needs to be refurbished.

Choose the HGI which is around the corner which is much more modern and also has a restaurant and bar.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: February 2020
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 10 Feb 2020
Hello, I'm sorry to hear that you did not enjoy your stay with us. Yes, we are in a great location and offer a complimentary shuttle to the airport and downtown. Our rooms are routinely renovated and we are working on this. Thanks for the comments.
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EQIzna wrote a review Jun 2021
Tallahassee, Florida
2.0 of 5 bubbles
Staff was not friendly and raised their voice at me during breakfast when I asked a question. I assumed it was due to language barriers. Our room did not seem to be cleaned well—there was trash stuffed atop our bathroom light fixture, there was obvious dust and water rings on furniture that I was able to clean with a makeup wipe. Also our bedroom did not have a door and the interior of the walls were exposed. The AC unit in our bedroom did not work properly as it basically was on or off regardless of temperature setting. We could hear guests on both sides of our room and in the hall elevator. Assuming there were few guests based on cars in the parking lot, I don’t see the need to place everyone together. Our toilet was half clogged when we arrived and eventually clogged all the way. Someone came with a plunger but left toilet water all over the floor and toilet seat—how does someone not know to lift the seat when plunging a toilet?! The bed was hard and springs were easily felt, most hotels have gone to pillow top so this is not acceptable.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paige Lafata, Guest Services / Front Office at Embassy Suites by Hilton West Palm Beach Central
Responded 2 Jun 2021
Thank you for taking the time to leave us a review regarding your recent stay with us. We apologize for the inconveniences you experienced while staying at our property. Please know that is is unlike our staff and hotel. We hope you stay with us in the future so we can make it up to you!
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Michele M wrote a review Feb 2020
5.0 of 5 bubbles
This hotel is top notch. The moment we set foot in the door Lewis (front desk) had all of our cares and questions taken care of with a smile and kindness. Lewis is a great member of this staff. Moving onto Chef Roscoe. I have no words to describe this man's talent. The Free breakfast is the best part of the morning, total reason to get up. Roscoe is kind, funny and talented and make the best eggs anyway you want it. Roscoe makes Roscoe's Salsa. OMG...the best salsa I have ever had no lie. Super great service no matter how busy he was everyone felt special. Now moving g to bar where Gina has treated us fabulous from the start. Gina is fun and a talent. Luis Avila was our server tonight and he showed kindness and compassion by making sure a friend who got sick got some chicken soup. He warmed my heart so much. Shout out to Maria the server she was great! Thank you for a fabulous stay!!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TimEgm, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 2 Mar 2020
Hello michelemK5791KM, Thank you for your review of the Embassy Suites West Palm Beach. We are glad to hear that our team provided you with exceptional service as we strive to be the best! Louis is a great leader at our hotel. Chef Roscoe's at our complimentary breakfast buffet is an asset to the hotel with his famous omelettes and salsa. We are glad that you were able to also enjoy our complimentary evening reception with Gina and Luis provided great service in the restaurant along with Maria! Please come back and see us all again!
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David T wrote a review Jun 2020
2.0 of 5 bubbles
Of the dozen or so hotels I have stayed at in this new COVID environment, this one seemed the least suited for the current challenges. Desk staff was on the verge of rudeness and appeared to be almost angry that they were being forced to have contact with guests. The room itself (an upgraded king suite) was very dated and not to the standards I have found at any other ES property. Tears in the carpets, very dim lights, a couple burnt out lights, and a non-working TV. Also, in an effort to keep the staff clean (at the expense of paying guests) there are no housekeeping services during a stay. This was very inconvenient during my 5 night stay. I'm not sure if they have just let the property go during COVID, or if it has been in this state for longer, but I would not recommend right now. On a positive note however, this was one of the only hotels I have been to recently that had an open workout room and pool.
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Date of stay: June 2020
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LADWhitePlains wrote a review Mar 2023
White Plains,NY
3.0 of 5 bubbles
The hotel is aging, but gracefully. Our room, a typical "suite" with a window-less dark living area, was clean and comfortable despite the rather old fixtures and furniture. The best part are the two huge high definition televisions. The staff were very helpful and the free nightly cocktail hour goes a long way to making for a pleasant stay.

Breakfast is also included but bring your track shoes. Each of the "stations," (coffee, juice, toast and bread, custom omelettes, is a different corner of the dining room. So, order your eggs and hustle to the toasting station. While the toast goes round the toaster, run over to the coffee and juice, but get back soon, your omelette is ready!

Although very little is within walking distance the hotel is just a short drive to downtown West Palm and just minutes from the airport. We did not hear much noise at all.

Overall, not a bad choice and we did enjoy our stay.
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Date of stay: February 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore56421328043, General Manager at Embassy Suites by Hilton West Palm Beach Central
Responded 3 Mar 2023
Thanks for the review, LADWhitePlains! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.
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Barbara K wrote a review Feb 2021
New Rochelle, New York
1.0 of 5 bubbles
Given a room a room with a very loud bedroom air conditioner and then waited an hour for another room. Use the shower and the drain doesn't work. Try to call the front desk and neither phone works. Were told someone would fix the problem. Didn't happen. My husband cleared the drain. Pool looked nice on a sunny 80 degree day was looking forward to a nice swim. Surprise - the water is 90+ degrees and feels more like a hot tub. When you go to the pool you may get the urge to look for a net with a long handle to skim the debris off the top. Didn't see one. Want to rinse off at the shower near the pool. There's what looks like goose poo where you'd stand which was there for days. This is a Hilton hotel?
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paige Lafata, Guest Services / Front Office at Embassy Suites by Hilton West Palm Beach Central
Responded 2 Jun 2021
Hello Barbara K, Thank you for taking the time to leave a review and for making us aware of these issues. I apologize for these issues you had to endure while staying at our property. We strive of amazing service and I am sorry we fell short of that. I hope you stay at our property in the future and give us another chance.
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Queen4lyfe👑 asked a question Apr 2023
Sicklerville, New Jersey129 contributions24 helpful votes
What time is Happy Hour??
Answer from m_l_koch
Minneapolis, Minnesota99 contributions78 helpful votes
Starts at 5:30. I think it ends at 7:00.
Passenger38149894057 asked a question Aug 2022
Orlando, Florida
Free Cocktails Cocktails Cocktails
Answer from giselpadron
Florida20 contributions4 helpful votes
Horrible , couldn’t get one , bartender was awful
Answer from 63Kathyd
Winter Haven, Florida938 contributions276 helpful votes
I’ve stayed at embassy, airport Hilton and Marriott. Since covid, the embassy has been the most friendly. The wait staff in the restaurant and bar are the same as before and very nice. Check in has been great. The Marriott does not have any of the same employees and the airport Hilton I would not go back to after my last trip.
Martin5192 asked a question Jan 2020
Birmingham, United Kingdom628 contributions190 helpful votes
What time does the managers reception start and finish?
Answer from Kungfufire
Lafayette, Oregon28 contributions22 helpful votes
I want to say 5 to 7 PM but I’m not sure you’d have to ask them specific sorry for such a late response.
Zarahy P wrote a tip 4 Jul
Miami, Florida20 contributions
1.0 of 5 bubbles
"Just avoid this place"
Read full review
Greg P wrote a tip May 2024
Houston, Texas35 contributions16 helpful votes
3.0 of 5 bubbles
"Bring power strips - no outlets! Don’t plan on connecting laptops or game consoles to the TVs in the room, or having entertainment options."
Read full review
elizabethh315 wrote a tip Feb 2024
Charlotte, North Carolina21 contributions5 helpful votes
5.0 of 5 bubbles
"There are not two room two bed accessible suites."
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DUANE M wrote a tip Jan 2024
Indian Land, South Carolina1 contribution1 helpful vote
5.0 of 5 bubbles
"make sure to enjoy the happy hour and great breakfast"
Read full review
Tarl_Cabot wrote a tip Nov 2023
Dover, Delaware4 contributions8 helpful votes
3.0 of 5 bubbles
"Never give your reception ticket to the front desk!"
Read full review
Not the right property for you?
There are more places to choose from in the West Palm Beach area.
PRICE RANGE
₹11,943 - ₹16,452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites west palm beach - central hotel west palm beach, west palm beach crowne plaza
FORMERLY KNOWN AS
Crowne Plaza West Palm Beach
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
219
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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EMBASSY SUITES BY HILTON WEST PALM BEACH CENTRAL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Embassy Suites by Hilton West Palm Beach Central
Which popular attractions are close to Embassy Suites by Hilton West Palm Beach Central?
Nearby attractions include Drive Shack (0.2 km), Palm Beach Ice Works (0.9 km), and The Dinner Detective (0.2 km).
What are some of the property amenities at Embassy Suites by Hilton West Palm Beach Central?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton West Palm Beach Central?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton West Palm Beach Central?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton West Palm Beach Central?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton West Palm Beach Central?
Conveniently located restaurants include Taste of Italy at Palm Beach, Starbucks, and Ihop.
Are there opportunities to exercise at Embassy Suites by Hilton West Palm Beach Central?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Embassy Suites by Hilton West Palm Beach Central have an airport shuttle?
Yes, Embassy Suites by Hilton West Palm Beach Central offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Embassy Suites by Hilton West Palm Beach Central have airport transportation?
Yes, Embassy Suites by Hilton West Palm Beach Central offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton West Palm Beach Central?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton West Palm Beach Central?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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