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380 Trinity Place, West Palm Beach, FL 33401
2 people are viewing this hotel
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (123)
Room & Suite (55)
Pool & Beach (29)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Contactless check-out
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Canopy by Hilton West Palm Beach Downtown
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 41 hotels in West Palm Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Hello and welcome to Canopy by Hilton West Palm Beach Downtown, a bright and fun new hotel in the heart of energetic West Palm Beach. With its stunning glass façade and fiber optic art hanging in the atrium, our hotel is a destination in itself and is within minutes of the convention center, diverse dining, premier nightlife, waterfront activities, and cultural attractions. Our Just-Right Rooms have local art for that West Palm Beach flair, as well as the comforts you expect like a 55-inch HDTV, free WiFi, refrigerated drawer, and Nespresso machine. Our signature Canopy beds help you get a great night's sleep. Deluxe rooms feature ocean or city views, while our more spacious suites include a living room, private bedroom, and cozy extras. Stay hydrated with filtered water stations on every floor. Welcome the day in Banter with a delicious artisanal breakfast, made with fresh ingredients and local produce, or have a Canopy Break Fast bag delivered to your door.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Children Activities (Kid / Family Friendly)
Highchairs available
Wifi
Rooftop pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Bath / shower
Hair dryer
Private bathrooms
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
167Reviews1Q+A20Room tips
Traveller rating
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Joe S wrote a review Yesterday
4 contributions2 helpful votes
I don't do many hotel reviews but I'm inspired this time. So here goes: Loud: It's "off season" I'm told here now but stand back Jessica 'cause the music's loud. After a half day traveling (or a full day depending from where you travel) the last thing this weary traveller wants is to be bombarded with is some kinda mind numbing, club vibe, hip (I guess), DJ driven music rattlin' your eardrums. No thank you. Attitude: Should there be no issues with guest service/front desk then you'll probably enjoy your stay. The delightful Square is just a few minutes walk away. But don't take exception with any service or anyone at the hotel or you'll awaken a rude, pompous, argumentative, but somehow not surprising, attitude (in my case the front desk) and I dare say unfit for any position in a job that is considered "hospitality." That said: Hotel: ehhhhhhh...a 3 of 5 overall maybe. Location: mmmm....4. Room: (shrugs shoulders) low 4? High 3? Not bad. Nothing remarkable. No mini bar. Kinda spartan but I guess that's the biz model. Front desk: "what's that staffing companies phone number!?!? I need new help over here!!!!!!" A solid, well earned ONE (1). Valet: 5. The only option for parking I think and $38 a day. Pool: 5. Nice. Good view. Bar: 4. Good bartenders. Kinda odd menu. One of those where ya really can't find that item where ya wanna dig into and overeat and feel guilty later but rather one where ya pick something that's the least worst. Finally home now. It's peaceful and quiet here and nobody is rude to me.....just right to plan a trip somewhere else. Cheers!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Av8r22 wrote a review Jun 2021
Jupiter, Florida4 contributions2 helpful votes
Hotel's Favourite
Get ready to be treated as a VIP. We just finished up with our first meeting in over a year and what an experience it was at the Canopy. The meeting rooms were a perfect setting for our team to experience. The rooms are well lit with floor to ceiling windows to help keep the energy high and the comforts to keep going. The team led by Krista Smith was exceptional. Every detail was thought of this past week. Working lunches have never been better with Serge taking care of us every step of the way. Between the top of the line lunches with wedge salads and tuna tacos to the beverage center always fresh and kept looking like it should be on a magazine cover. The guest rooms were just as terrific with a cutting edge industrial look and very comfortable. The location is in the heart of West Palm Beach walking distance to Clematis Street and many great restaurants. We can's say enough about the Canopy and the talent that will take care of you! Its a must visit and an exceptional place to host your meetings. Your team will thank you for having your event at this venue.
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Date of stay: June 2021
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Ask for a high floor to take advantage of the city views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jezz Villanueva, Guest Services / Front Office at Canopy by Hilton West Palm Beach Downtown
Responded 22 Jun 2021
Dear Av8r22, Thank you so much for taking the time to write such a thoughtful review of your experience. Hosting you and your team was an absolute pleasure. Your praise has Krista and Serge beaming with pride. Knowing we provided you the perfect venue on your business travels makes our day. We strive to provide all of our guests with five-star service that leaves them craving a return business trip, we are pleased to know we succeeded in providing you and your team exactly that. We hope to see you again very soon. Positively yours, Jezz Villanueva Lead Welcome Enthusiast (Front Office Manager)
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Belynda P wrote a review 7 Aug
2 contributions
We love this hotel. Even the valet is amazing. Each day we were greeted with a smile by Dakota. We will come again. The pool is fun, decor is on point, and front desk takes care of you. Modern and fun this is our go to hotel when we are in Palm Beach. Close to everything and dog friendly.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Check out the pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BREW CITY wrote a review 5 Aug
1 contribution
The entire valet crew was absolutely great. From the time I pulled up until I left someone was always there being attentive. The customer service is above and beyond great. These 3 guys deserve a raise Barry, Pierre and Tyrell .
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nick W wrote a review 2 Aug
1 contribution
Such a friendly welcome! Dakota, the valet, was amazing, patient, and made our welcome so enjoyable after a long drive! Thank you for a great start to our vacation! Front desk employees were amazing checking us in! Great rooms!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stephanie H wrote a review Jul 2022
1 contribution
My husband had a weekend work trip and upon arrival the hotel was gorgeous. The rooms were clean, well-decorated, and spacious. The rooftop bar and pool are amazing! The restaurant downstairs is a great spot for breakfast with reasonable prices! My main and only concern with this hotel is that I felt like there were a bunch of hidden fees. Upon arrival (and like most hotels), they put a hold for incidentals. This was $75 a night which was very pricy. You also have to pay $38 for valet parking every night. Both fees I was anticipating, even though the incidental fee was much more than expected. But then on the 2nd day of our stay there was $250 credit card authorization that no one told me about nor did I agree to. I was supposed to stay another night but opted to check out a day early because I kept feeling uneasy about all these fees that no one mentioned. Overall, not a bad area, nice hotel, and friendly staff. But I would not stay here again unless I knew I would have an abundance of funds for all these fees that will eventually be returned to me at the end of my trip (which is not really useful since my vacation would be over.)
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Priscilia E wrote a review Jul 2022
3 contributions
We were greeted by Jennifer at the front desk who was amazing. She put us in a room with amazing views and gave us all the amenities that we definitely took part of. Santi, the shuttle driver took us everywhere we wanted to go and gave an amazing suggestion for an ice cream shop. The ladies at the Treehouse restaurant, especially Kelly, were very attentive, made great suggestions, and held our purse for hours when we mistakenly left it at the restaurant and found tickets for us to we nhoy complimentary cocktail hour. Angel gave us a great check out and Christina drove us to to the bright line station in style! Amazing stay. 10/10 would recommend.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Woodly L wrote a review Jul 2022
2 contributions
Pros: Clean rooms with comfy beds. Electric golf cart with driver gets you around town Centrally located to lots of good attractions Cons: Brunch was a let down - don’t get salad. It was basic and lacked any form of elevation by the cook. Daily valet cost $38
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris Jimenez wrote a review Jul 2022
Palm Beach Gardens, Florida1 contribution
Between the amazing and comforting staff and the scenery of palm beach, the Canopy offers all you would be looking for in this area! Jen at the front desk gave me a very warm welcome and chris came to pick us up after brunch with the hotel shuttle, I mean the vibe is just immaculate. Will be back for certain :)
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Patricia PC wrote a review Jul 2022
2 contributions
Hotel staff was very nice, everything was clean and food was delicious! Claudio at the valet was very welcoming. One observation is that the pool deck could use more lounge chairs and umbrellas. But everything else was great!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$212 - $318 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
150
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Frequently Asked Questions about Canopy by Hilton West Palm Beach Downtown
Which popular attractions are close to Canopy by Hilton West Palm Beach Downtown?
Nearby attractions include Downtown West Palm Beach (0.4 km), The Square (0.4 km), and AMC CityPlace 20 (0.4 km).
What are some of the property amenities at Canopy by Hilton West Palm Beach Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Canopy by Hilton West Palm Beach Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Canopy by Hilton West Palm Beach Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Canopy by Hilton West Palm Beach Downtown?
Conveniently located restaurants include Galley, Il Bellagio, and City Cellar Wine Bar & Grill.
Are there opportunities to exercise at Canopy by Hilton West Palm Beach Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Canopy by Hilton West Palm Beach Downtown located near the city centre?
Yes, it is 0.8 km away from the centre of West Palm Beach.
Are any cleaning services offered at Canopy by Hilton West Palm Beach Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Canopy by Hilton West Palm Beach Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy by Hilton West Palm Beach Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Canopy by Hilton West Palm Beach Downtown?
Many travellers enjoy visiting Ann Norton Sculpture Gardens (1.3 km) and Sea Gull Cottage (1.2 km).