The Ben, Autograph Collection

The Ben, Autograph Collection

Great views, drinks, and service at the rooftop pool area.
Traveller (348)
View from Water View Rooms or Suites
Room & Suite (90)
Spruzzo restaurant (top floor of hotel)
Dining (40)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#1 of 40 hotels in West Palm Beach
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located on the waterfront in Downtown West Palm Beach, The Ben offers an authentic local experience to travelers highlighted by a rooftop bar, swimming pool with Cabanas plus event space to meet every meeting planners needs from a gallery to ballroom.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Rooftop bar
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Wifi
Yoga classes
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Luxury
Business
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:Earn points toward free nights.

Location

251 N Narcissus Avenue, West Palm Beach, FL 33401
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
West Palm Beach Intl Airport
Fort Lauderdale-Hollywood International Airport
72.1 km
See all flights
4.5
4.5 of 5 bubbles472 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Nestled in a prime location, The Ben, Autograph Collection, garners praise for its convenience to local sights and its spotless environment, despite occasional housekeeping hiccups. While guests are enamored with the chic atmosphere, the vibrant scene may not suit everyone, with noise being a noted concern. The rooms' boutique design receives approval, but there are mixed feelings about soundproofing and service. While the rooftop pool and dining options are celebrated, views on overall value and service consistency vary, with some guests feeling the experience doesn't justify the expense.
Location
Convenient
Atmosphere
Chic
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Top-notch

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
472Reviews4Q+A89Room tips
Traveller rating
  • 377
  • 30
  • 28
  • 17
  • 20
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Steve wrote a review Feb 2020
5.0 of 5 bubbles
Staying at The Ben Is an experience that we will remember forever. As soon as you walk through the entry of this hotel you realize this is what West Palm quality is all about. The lobby, sitting area and restaurant on the first floor are beautiful. The hotel room was very well appointed with a beautiful view of the intercoastal river and marina. The rooftop bar, pool, restaurant, and huge ballroom are all unique with views of the intercoastal and downtown West Palm. The location of the hotel is perfect for an easy walk through downtown West Palm or along the intercoastal. The ambience of The Ben, it’s employees, and great food will make us want to come back soon!
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Water view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ConcordHospitality, General Manager at The Ben, Autograph Collection
Responded 22 Feb 2020
Dear NapSteve, Thank you for taking the time to share such an eloquent review! We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you again upon your return to the area. Best, Bernardo Neto General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
reidp829 wrote a review Jan 2021
4.0 of 5 bubbles
The location is incredible, rooms are well decorated. We were impressed with how efficient the valet staff was with getting our car each day. Housekeeping was diligent and a few random requests we made were delivered quickly. I do think the hotel could take covid more seriously - lots of guests walking around without masks - staff could also be equipped with better masks for their own protection. Also, maybe dont book the WHOLE hotel during a pandemic. I get they need to make money, but it seemed crowded and mask enforcement was non-existent. Lots of dogs and they all seemed happy.
Read more
Date of stay: December 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at The Ben, Autograph Collection
Responded 11 Jan 2021
Dear reidp829, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. There are no mask mandates in Palm Beach, but we do require them of our associates and do our best to request them of our guests. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return to the area! Best, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
cleo13 wrote a review Oct 2020
Miami, Florida
5.0 of 5 bubbles
This property is absolutely gorgeous. The eclectic beautiful interior design & artwork create perfect ambience. There are so many interesting details in the hotel nothing overlooked. The guest rooms are large and comfortable, many have a view of the bay and the yachts. We stayed in a king suite which had a huge shower, 2 TVs (one was a remote pop up built into the furniture), sitting area, great beds pillows and sheets.

The service was equally outstanding. We had breakfast and dinner at the hotel and were very impressed by the quality and presentation of the food. The rooftop bar by the pool had beautiful views and a fun atmosphere. Hotel guests get complimentary use of bikes. Best location in WPB! Best of all very reasonably priced with great value. When we visited, the Ben was 70% less than the price of the Breakers !
I highly recommend this gorgeous new hotel.
Read more
Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at The Ben, Autograph Collection
Responded 28 Oct 2020
Dear cleo13, We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service, modern accommodations, and beautiful location. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. We look forward to your return. Best, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
McMug wrote a review Jan 2021
New York City, New York
2.0 of 5 bubbles
We stayed here over New Years and this is just an awful experience. The rooms are spacious enough but I find the “details” not adding much value - like tapping the mirror to switch on a nightlight, a fake art hanging area which moves over to see the glass of the shower area. Housekeeping is below par, the beds weren’t made up in the perfect way other hotels do (corners of bedsheets hanging out, pillows not lined up properly), toilet paper, tissue box and towels not replenished at all, 2 days in a row. I had to call housekeeping separately to ask. Room service is the worst. 8 out of 10 times no one picks up. This is New Years Day and I couldn’t get a hold of anyone in Room service and it’s 10 am! So no, go elsewhere if you are planning for a trip to West Palm Beach!
Read more
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at The Ben, Autograph Collection
Responded 2 Jan 2021
Dear McMug, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay our guests have come to expect. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve and serve our guests better. We appreciate your patronage and hope that you will reconsider a return visit. Sincerely, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ehmwww11 wrote a review Sept 2020
Puerto Morelos, Mexico
3.0 of 5 bubbles
PROS: Gorgeous, trendy new hotel. Awesome interior and room decor. Nice size rooms with balconies and nice views. Super comfortable beds & high tech throughout the hotel. Phenomenal location, walking distance to everything. Easy Wi-Fi connection with good speed. Super nice reception staff & bellboy. CONS: Digital key is useless because you can't get up the elevator without getting a key from reception! No double sinks, even in the Suites. Horribly slow restaurant and bar service, even after 3 visits, always same, waiters walk right past you until you flag someone down. No indoor dining available for lunch & very limit early closing hours for indoor restaurant for dinner with totally overpriced food at the rooftop. Rooftop bar/restaurant did not have hand sanitizer outside the main elevator/reception desk & has totally inadequate cover to shelter guests during daily South Florida thunderstorms. Marriott has horrible early closing hours for breakfast (eliminating Bonvoy benefit of enjoying free breakfast if you're at all a late sleeper: closes at 11 AM). Outlets in rooms have "child safety" plastic inserts that make it virtually impossible to plug in an electrical plug. Phone rings forever before reception answers & most requests were never fulfilled, had to call several times & sometimes the items still didn't arrive.
Read more
Date of stay: September 2020
4.0 of 5 bubblesRooms
2.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at The Ben, Autograph Collection
Responded 8 Sept 2020
Dear ehmwww11, Thank you for staying with us. I'm sorry that your food & beverage experiences marred your visit. We appreciate you noting our nice hotel, accommodations, and amenities despite these lapses. We value all your feedback and do review it as a team to continually improve. We appreciate your time in reviewing our hotel and hope to have the opportunity to provide you with a flawless experience on a return visit. Sincerely, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
luvluxvacations wrote a review Jul 2021
5.0 of 5 bubbles
The Ben Hotel staff truly understands the definition of hospitality. From Jed assisting with luggage to happy Charlie always making sure all the doors and elevators were always available ready for touchless passage to the incredible housekeeping manager Vicky making sure my room was always perfect. Vicky's most memorable supporting staff member Paola going above and beyond her regular service always with a smile (and I asked for TONS of extras everyday!)
The restaurant food was always excellent (and if it wasn't they would make sure to make it up to me with no fuzz) The free breakfast included with stay always tasted better when Ahmet would pack it for me to go (during COVID) or served it at the lobby restaurant. Room service was impeccable and the food always made it to my room right out of the kitchen (always hot and tasty). Hedyan (my personal favorite) , Scott and Micah made an excellent team (I ordered room service almost every night). Bernardo the General Manager has done an excellent job recruiting an training the staff at this gem of a boutique hotel. I am about to make my third visit to this same property this year alone! Absolutely recommend staying at this hotel!
Read more
Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Left wing has the best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Finnell, Owner at The Ben, Autograph Collection
Responded 14 Jul 2021
Dear luvluxvacations, We are happy to hear from you! Thank you so much for your kind words about the staff and your overall experience here at The Ben. We have a great team that is dedicated to providing genuine, warm hospitality to everyone who visits us. Your feedback serves as encouragement towards achieving our goal of providing the best accommodations and service in West Palm Beach. We appreciate your business and look forward to your return. Best, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jo Soleil wrote a review Feb 2020
1.0 of 5 bubbles
This was one of my worst hotel stays in recent memory and I travel globally almost every week. I value sleep and the pool the most out of my stay. The pillows were horrible, cheap inserts that hurt my neck and when I asked to switch they said the feather pillows were on order and had not arrived yet. I would have never booked this hotel if I knew this upfront. I had to ask for extra decorative smaller pillows to bebrought instead, and these were not great either. When I tried to use the pool it was at 3pm and they informed me that the roof was closed for a private event and I could not use the pool or order from the pool side menu. Had I been informed that the pool would be closed, again, I would have not booked this hotel. The pool and the pool area is actually very very small. Also there was construction going around the building premises and my view was of a pile of garbage and workers milling about. Not a great view and felt like I had zero privacy. Lastly, it is very difficult to order a taxi or a car early in the morning. Took more than 15 minutes--so best to pre-order. Also, they are not familiar with the street so they usually get lost or have to circle the building to find the entrance. I was looking forward to staying at this hotel and I really regret staying at this property!
Read more
Date of stay: February 2020
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ConcordHospitality, General Manager at The Ben, Autograph Collection
Responded 27 Feb 2020
Dear josoleil123, We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a seasoned traveler. The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We hope to have another opportunity to better serve you on a future visit. Sincerely, Bernardo Neto General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kari J wrote a review Apr 2021
1.0 of 5 bubbles
I strongly recommend avoiding this hotel. We spent more than $500/night for what we thought would be a relaxing, luxurious vacation, but we were sorely disappointed. It felt cheap, uncomfortable, and as though Autograph Collection was trying to cut corners when designing this travel experience.

There were many, many issues with our stay, but I’ll just highlight a few particularly painful points:

1) no service whatsoever. A couple of times during our stay we called all the lines: front desk, room service, operator, housekeeping. Multiple calls to try to reach someone. No one answered. Service just isn’t a priority at this property. Don’t think of yourself as a guest here; they act like they are doing you a favor when they finally find the time to answer your call.

2) despite being a new hotel, they decided to only build 2 elevators. That means it takes 5 minutes to go up or down each trip and no you’re not allowed to take the stairs. Also it means that they cram as many people in the elevator as possible (many who are just going to rooftop bar) and they didn’t seem to care about COVID restrictions.

3) the rooms have nice, heavy looking doors, but it’s clear they weren’t installed correctly and there’s a crack at the bottom of the doors that lets all the hallway noise in. You can hear all of your neighbors’ activities and people slamming the doors throughout the night. Don’t come here if you’re looking for a quiet time...

4) if you have any issues, no one will help you. This should be part of #1 but I think it deserves its own highlight. They are so dysfunctional that they incorrectly charged $200 worth of bar drinks on our room. I have called the hotel 4 times, spoke with multiple people who said they would “get back” to me to resolve the issue. No one has made any attempt to resolve this issue in 1 week of trying to call many times.

There are so many other cheaper hotels in the area that I am confident will give you better treatment. So please, save your money, enjoy your vacation and avoid this hotel at all costs.
Read more
Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at The Ben, Autograph Collection
Responded 20 Apr 2021
Dear W9967TJkarinal, I appreciate you taking the time to write this review. I'm very sorry for your poor experience at our hotel; please forgive us. The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We would love another opportunity to serve you and leave you with a more favorable impression. Thank you for staying with us. Once again, on behalf of our entire team - I offer my apologies for the lapses in service you experienced. Sincerely, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom G wrote a review Dec 2020
Ponte Vedra Beach, Florida
3.0 of 5 bubbles
This hotel is not ready for prime time, It's a 3 out of 5 at best. The hotel can't handle the small details that make a hotel excellent. The hotel is poorly staffed and poorly managed.

I was looking forward to my stay Dec 28, 2020-Jan 1, 2021. My rate was a corporate rate booked by my company. I immediately called the hotel to request an upgrade to a balcony water view room. I was told it was $60 a night, to which I readily agreed. But she said you're Platinum Elite so we can probably do a complimentary upgrade. I said either way. The reservation in my online account was changed to Water View Balcony room. On the drive to the hotel I made another call to the front desk to make sure everything was in order. But when I checked in there was no upgrade. They told me people had extended their stays and the hotel was booked. While I can understand Platinum upgrades are subject to availability, I had always been willing to pay for it. So my stay got off to a bad start. No points compensation was ever offered. The manager said she would check to see if I could move to a balcony room later in the stay, and she never called back.

The bellman who took us to the room never offered to show us how the light switches and thermostat work. It took two calls the next day to finally get someone to come up and explain the thermostat, which was by far the most complicated I have ever seen in a hotel room.

Then when I requested by car be brought out. After waiting 20 minutes they finally told me the valet that parked the car accidentally took the keys home. They did call an Uber but it was not a pleasant evening. Again, no offer of even points.

Housekeeping also falls behind. I called twice to let them know we would be out of the room for two separate two-hour periods. Neither time the room was cleaned while we were out. It wasn't cleaned until after we returned at 3 pm.

I found the front desk staff to be inexperienced and management to be inattentive. It seemed like they were overwhelmed by the holiday crush.

In my opinion the hotel is not worth more than $250 a night. I am not a complainer. I think this is only the third or fourth hotel review I have ever written on here.
Read more
Date of stay: December 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at The Ben, Autograph Collection
Responded 2 Jan 2021
Dear Tom G, I'm so sorry that your stay started poorly and for the continued lapses in service that you experienced; please forgive us. Additionally, I regret how you were inconvenienced by our valet's mistake. We value your time in sharing this feedback and do review it as a team to continually foster improvements. For this reason, we hope that you will reconsider a return visit. We'd love the opportunity to leave you with a more favorable impression. Sincerely, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dtempero wrote a review Sept 2020
5.0 of 5 bubbles
Decided to do a one night local getaway and chose the Ben as it was relatively new. Beautiful hotel. Roof top bar has amazing views and a must try is the Peanut Butter Pie. Hotel is very Covid conscientious. Probably the coolest feature was a video checkin device at the front desk called VERA. Step up to it and within seconds you are connected to a live agent via a video screen. There is a credit card reader and a key maker, so not only is checkin quick and easy, you feel super safe as there is no people contact. Sure beats standing in line surrounded by people. Loved the technology, a perfect balance of self service automation while keeping the personal touch. Hand sanitizer, wipes, and anti-microbial surfaces everywhere. Breakfast at True Grit was good, dinner menu looked nice but did not eat there for dinner so can’t offer an opinion.
The Ben has really done it right, you will definitely enjoy your stay. Great technology and wonderful hospitality.
Read more
Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, Owner at The Ben, Autograph Collection
Responded 11 Sept 2020
Dear Doug_Tempero, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear you appreciate our modern technology. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, The Ben Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom M asked a question May 2023
Athens, Greece173 contributions190 helpful votes
As Titanium Elite status with Marriott, is breakfast included? Is there a lounge? Thanks.
Answer from Susan H
Franklin, Tennessee5 contributions
Breakfast was included in my package but not necessarily in every booking. There is a Club Level Lounge.
Answer from Scott_B12345
Frisco, Texas25 contributions4 helpful votes
While it is different depending on the day of week and incoming guests that day, the hotel was very accommodating and allowed us to have a late checkout.
Answer from Scott_B12345
Frisco, Texas25 contributions4 helpful votes
Billie, There are always negative reviews for everything on the web. While I respect them, you have to balance that against the positive ones. We had a great experience at The Ben.
Answer from Leonardogetz
Charleston, South Carolina610 contributions53 helpful votes
As far as parking, it is only valet parking. There is no place to park except valet and the parking costs $29 per day. WiFi costs $9.95 for high speed or free in public areas like lobby. I have a Titanium Elite status with Marriott, the Highspeed WiFi Was complimentary.
Travel620180 wrote a tip 2 Jul
2 contributions
5.0 of 5 bubbles
"Great rooftop pool and restaurant. Service exceptional. Convenient location."
Read full review
jillener813 wrote a tip Jun 2024
10 contributions3 helpful votes
5.0 of 5 bubbles
"You will have a wonderful time."
Read full review
Victoria D wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"On Sundays, they have a great DJ with an awesome vibe. Sunday funday! "
Read full review
Shala F wrote a tip May 2024
5 contributions
5.0 of 5 bubbles
"Get breakfast! Hopefully you have the pleasure of meeting Ruth! "
Read full review
Michelle E wrote a tip May 2024
10 contributions1 helpful vote
5.0 of 5 bubbles
"The free shuttle is perfect for local trips including Palm Beach Island. The location is very walkable if you like. The free bikes are really convenient. "
Read full review
Not the right property for you?
There are more places to choose from in the West Palm Beach area.
PRICE RANGE
₹25,686 - ₹32,463 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
208
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE BEN, AUTOGRAPH COLLECTION (West Palm Beach) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Ben, Autograph Collection
Which popular attractions are close to The Ben, Autograph Collection?
Nearby attractions include Downtown West Palm Beach (0.2 km), West Palm Beach Escape Rooms (0.3 km), and West Palm Beach Green Market (0.3 km).
What are some of the property amenities at The Ben, Autograph Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Ben, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ben, Autograph Collection?
Guests can enjoy a rooftop bar and breakfast during their stay.
Is parking available at The Ben, Autograph Collection?
Yes, valet parking is available to guests.
What are some restaurants close to The Ben, Autograph Collection?
Conveniently located restaurants include Proper Grit, Spruzzo, and Avocado Grill.
Are there opportunities to exercise at The Ben, Autograph Collection?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Is The Ben, Autograph Collection located near the city centre?
Yes, it is 0.2 km away from the centre of West Palm Beach.
Are any cleaning services offered at The Ben, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ben, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ben, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
All West Palm Beach HotelsWest Palm Beach Hotel DealsLast Minute Hotels in West Palm BeachHotels near The Ben, Autograph Collection
Things to DoRestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire