Hilton Garden Inn West Palm Beach I95 Outlets

Hilton Garden Inn West Palm Beach I95 Outlets

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Hilton Garden Inn West Palm Beach I95 Outlets
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About

4.0
#24 of 40 hotels in West Palm Beach
4.4 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Welcome to Hilton Garden Inn West Palm Beach I95 Outlets. We are conveniently located near major shopping, dining, and entertainment in West Palm Beach. Located just minutes from Palm Beach International Airport and downtown Palm Beach, our hotel is perfect for your next business trip or vacation. Explore the city's culture and events at Rosemary Square, Palm Beach County Convention Center, Kravis Center for the Performing Arts and Palm Beach Atlantic University. Or catch a spring training game at the Ballpark of the Palm Beaches. We are proud to be the winter home of the Houston Astros! Rest well in a comfortable guest room with complimentary WiFi, comfy bed, mini-fridge and microwave. Begin your morning with cooked-to-order breakfast at The Garden Grille & Bar® and relax in the evening with a delicious dinner and a handcrafted cocktail. We also offer a 24-hour convenience store with drinks, snacks and travel essentials.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car park
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

1675 Palm Beach Lakes Blvd, West Palm Beach, FL 33401
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
West Palm Beach Intl Airport
Fort Lauderdale-Hollywood International Airport
72.8 km
See all flights
171Reviews2Q+A10Room tips
Traveller rating
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Detailed Reviews
kmag18 wrote a review Mar 2023
Hotel's Favourite
4.0 of 5 bubbles
Location was excellent with an easy on/off to I-95. The service at the desk ( Bria ) was outstanding. Room met my needs and I enjoyed my stay. The parking had me concerned, seemed small and not clear which spots were available. Many signs ( overkill ) about the hotel having NO RESPOSIBILITY for any damage or loss had me questioning SAFETY. Pool setup wasn't ideal as the chairs seemed force fed into the space allowed - not a biggie, just an observation.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eileen B wrote a review Jun 2022
Fort Myers, Florida
5.0 of 5 bubbles
We were scheduling a family memorial event, needed a room for the attendees and hotel rooms for out of town family. Every person we met was totally committed to make sure our event went smoothly.
My first contact was with Hunter Jackson, the Sales Coordinator. We were looking for a location to hold an event. She was very helpful through the entire process of booking, visiting the location, making reservations for our group, and following up to make sure everything went smoothly.
When we scheduled a visit, we met Danielle Roffe, the Sales Manager, who walked us through the process, answered all our questions, and followed up throughout the event.
Minutes after we arrived on our first visit to see the location, as we waited for Danielle, Brandon Whipple saw us waiting,(not knowing who we were) introduced himself and asked if he could help us. We discovered that he was the Manager of Food Service and Meeting rooms. He knew about our visit, invited us up to see the room where the event would be held, discussed options for set up, food, and equipment. The day before and the day of the event, he worked with us for quite a while on dry runs with equipment, making sure everything would run smoothly. He was responsible also for food and did a beautiful job of preparing and setting up the buffet.
I have worked with Hiltons in the past. This was the best experience we have ever had. The staff is friendly, helpful, and go well beyond what one might expect - they seemed to really care about us. They were all superb. Our event went smoothly, thanks to their support. I would highly recommend this Hilton for events. I can't thank them all enough. Each of these people made us feel like it was their family holding the event.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VanCarHam wrote a review Apr 2021
New York City, New York
5.0 of 5 bubbles
We had a room with 2 King beds that was very clean and well stocked. Daily cleaning service is upon request to adhere to COVID safety guidelines. We opted out and simply called housekeeping for new towels on our third day. Patrice at the Reception Desk was always friendly, informative and a customer service gem!
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Date of stay: April 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M.G. wrote a review Jan 2020
New York
1.0 of 5 bubbles
My wife & I stayed at HGIWB for 9 nights. Our safe broke at 10:30pm on a Saturday. We were told this hotel is not a "Full Service Hotel." They didnt have anyone to fix the safe (engineer or manager) until the next morning. We couldnt get our ID's, cash, credit/atm cards. Also they have a sign that says they serve lunch M-F from 11am-2pm. That is not true!! We went to get lunch at 1pm on a Tuesday. They should take down the sign, and update their website. This hotel needs work. Be aware when staying here. If things break in the room at night, they will not be fixed until the following day. Management was less than helpful and needs to be trained on how to handle guests. False advertising regarding lunch hours. Beware!!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGIWPBattheOutlets, Front Office Manager at Hilton Garden Inn West Palm Beach I95 Outlets
Responded 11 Jan 2020
lechefNYC, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations. It was absolutely an unfortunate and inconvenient situation to have your in room safe malfunction during a time where our team members who were working could not fix the problem. It is our responsibility too ensure we are proving our guests with the most accurate information about our amenities and we did not do this by having misinformation about our lunch service which is newly no longer available. We are here to make your stay better and brighter and from all of us here at the Hilton Garden Inn West Palm Beach Outlets, we apologize that you did not enjoy your stay.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amber P wrote a review Oct 2020
1.0 of 5 bubbles
We stayed at the Hilton Garden Inn 95 Outlets as part of a "Stay to Play" hockey tournament this weekend so we had little choice in hotels. The hotel overall was nice however, our room had no a/c the entire weekend. Our room couldn't be changed bc the hotel was "full" so their solution (bc the a/c programmer couldn't be contacted?!) was to give us a fan. The mini fridge didn't get cold and my digital key never worked. The ceiling outside our room door was DISGUSTING and thanks to no a/c, my mold allergies left me with a massive headache for 3 days. Hilton's solution is to "gift" me points. Great. I don't want useless points.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bhflowers wrote a review Apr 2021
Decatur, Texas
1.0 of 5 bubbles
The front desk tried to charge me an extra $100 (+/-) to extend for another night AFTER the night clerk had made the reservation and sent me a confirmation email. The excuse was that the hotel was “full”. Hilton honors member meant not helped anything. The front desk had a very “take it or leave it we don’t care attitude”. Bad business. I’ll never go back.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rambo149 wrote a review Jun 2021
Providenciales
5.0 of 5 bubbles
This hotel is excellent. The room, the location, the parking, the front desk staff makes your stay worth it with their smiles and welcomes as you go back and forward or in and out of the hotel. Shopping and restaurants in close proximity, easy to find from turnpike or Interstate 95. I highly recommend this hotel.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raegan L wrote a review Dec 2020
Lakeland, Florida
+1
4.0 of 5 bubbles
Very clean and nice hotel and a good location right across the street from Palm Beach outlets, and 15 minutes from downtown West Palm. We had a really nice view from our window in our room. As far as Hilton Garden Inns go, this one is pretty bare bones. Don’t get me wrong, they are awesome and have what you need but usually HGI’s are really above and beyond, but this one just wasn’t. The room was nice and has a mini fridge and microwave. They have a good breakfast that’s made to order and you can eat it there or take it to go. I would *not* recommend the grits. The cook and the dining area workers are super nice, but the lady at the front desk is not super friendly, thought she will help you get what you ask for. Nice pool area too. Overall, I’d definitely stay here again.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick F wrote a review Mar 2020
5.0 of 5 bubbles
I came to West Palm Beach to attend Spring Training. This hotel was close to The Ballpark of the Palm Beaches. It is within walking distance to numerous restaurants and has very easy access to I95, making it a perfect choice for this kind of trip.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jermz444 wrote a review Jul 2023
Richmond, Virginia
3.0 of 5 bubbles
My husband and I stayed here for 2 nights. The location is great if you’re looking to go shopping at the outlets and nearby food as well. The hotel itself was nice and newer so things were pretty clean for the most part. The reason I gave 3 stars is due to poor customer service.
Rodney at the front desk is a supervisor and I definitely was taken aback by his lack of energy, the way he greeted us and the lack thereof and the way he seemed like he just wasn’t interested in giving us information about the hotel in general or the surrounding area. When I walk into a hotel, the energy in which the guests are treated by staff is very important for our stay. This hotel lacked that BIG TIME.
Hunter at the front desk was in turn, very friendly and helpful when we asked questions.
Michael (bartender) was nice and made excellent cocktails for us.
The one thing that bothered us most were the obnoxious kids in the restaurant/bar area, which the hotel staff lacked action towards.
Otherwise the room was great though the walls are a bit thin and you can hear people in the next room over. If it weren’t for our first poor impressions of Rodney, we would recommend this hotel.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danielle Roffe, Sales at Hilton Garden Inn West Palm Beach I95 Outlets
Responded 25 Oct 2023
Thank you for your recent stay with us. We appreciate your feedback and apologize that your interaction with a staff member negatively affected your stay. We do hope that you would give our property and staff another chance in the future to make it right.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Erin P
Indialantic, Florida2 contributions
Hello travelseeker, Thank you for reaching out to us at the Hilton Garden Inn West Palm Beach I95 Outlets! At this time our property does not offer complimentary hot chocolate. I am happy to report that our lobby store, The Shop, does have hot chocolate in stock and is available to guests 24/7. We apologize for the inconvenience but hope to have you with us soon! Guest Relations Manager
Paulo L wrote a tip Dec 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Not recommended before reviewing the people who work at this location and administration"
Read full review
zack i wrote a tip Oct 2023
1 contribution
2.0 of 5 bubbles
"If you need a cheap option, then expect cheap results. But it will do the job for you"
Read full review
marynelson1 wrote a tip Oct 2023
Lakeville, Minnesota1 contribution
1.0 of 5 bubbles
"Concerned about parking ramp security."
Read full review
KittenFish59 wrote a tip Jul 2023
6 contributions
5.0 of 5 bubbles
"Convenient parking,"
Read full review
jen wrote a tip Feb 2023
New Albany, Ohio1 contribution1 helpful vote
5.0 of 5 bubbles
"Easy parking in garage"
Read full review
Not the right property for you?
There are more places to choose from in the West Palm Beach area.
PRICE RANGE
₹9,538 - ₹11,881 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
190
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HILTON GARDEN INN WEST PALM BEACH I95 OUTLETS - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn West Palm Beach I95 Outlets
Which popular attractions are close to Hilton Garden Inn West Palm Beach I95 Outlets?
Nearby attractions include Tanger Outlets Palm Beach (0.4 km), Stellar Earth crystals Palm Beach (0.3 km), and Target Store West-Palm-Beach (0.4 km).
What are some of the property amenities at Hilton Garden Inn West Palm Beach I95 Outlets?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn West Palm Beach I95 Outlets?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn West Palm Beach I95 Outlets?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn West Palm Beach I95 Outlets?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hilton Garden Inn West Palm Beach I95 Outlets?
Conveniently located restaurants include BJ's Restaurant & Brewhouse, Indus Indian & Herbal Cuisine, and First Watch.
Are there opportunities to exercise at Hilton Garden Inn West Palm Beach I95 Outlets?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn West Palm Beach I95 Outlets?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn West Palm Beach I95 Outlets?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn West Palm Beach I95 Outlets offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn West Palm Beach I95 Outlets?
The staff speaks multiple languages, including English and Spanish.
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